Input "element not interactable" error

a.lakomy2 · March 27, 2019, 5:15pm

Hi,

Me and my team want to switch from our own written automation framework in favor of Katalon Studio. KS works like a charm in most cases and only sometimes needs to make some workarounds or different approach. But there is one particular thing we can’t solve.

I would like to send some value to the input but KS throws an error on that:

2019-03-27 15:47:50.878 ERROR c.k.k.core.keyword.internal.KeywordMain  - ? Unable to focus on object 'Page_Ceres Monitoring/input_Interval_triggers_interval_1' (Root cause: com.kms.katalon.core.exception.StepFailedException: Unable to focus on object 'Page_Ceres Monitoring/input_Interval_triggers_interval_1'
	at com.kms.katalon.core.webui.keyword.internal.WebUIKeywordMain.stepFailed(WebUIKeywordMain.groovy:64)
	at com.kms.katalon.core.webui.keyword.internal.WebUIKeywordMain.runKeyword(WebUIKeywordMain.groovy:26)
	at com.kms.katalon.core.webui.keyword.builtin.FocusKeyword.focus(FocusKeyword.groovy:90)
	at com.kms.katalon.core.webui.keyword.builtin.FocusKeyword.execute(FocusKeyword.groovy:67)
	at com.kms.katalon.core.keyword.internal.KeywordExecutor.executeKeywordForPlatform(KeywordExecutor.groovy:56)
	at com.kms.katalon.core.webui.keyword.WebUiBuiltInKeywords.focus(WebUiBuiltInKeywords.groovy:859)
	at com.kms.katalon.core.webui.keyword.WebUiBuiltInKeywords$focus$4.call(Unknown Source)
	at WSVerification1553698062794.run(WSVerification1553698062794:35)
	at com.kms.katalon.core.main.ScriptEngine.run(ScriptEngine.java:194)
	at com.kms.katalon.core.main.ScriptEngine.runScriptAsRawText(ScriptEngine.java:119)
	at com.kms.katalon.core.main.WSVerificationExecutor.runScript(WSVerificationExecutor.java:146)
	at com.kms.katalon.core.main.WSVerificationExecutor.doExecute(WSVerificationExecutor.java:140)
	at com.kms.katalon.core.main.WSVerificationExecutor.processExecutionPhase(WSVerificationExecutor.java:123)
	at com.kms.katalon.core.main.WSVerificationExecutor.accessMainPhase(WSVerificationExecutor.java:115)
	at com.kms.katalon.core.main.WSVerificationExecutor.execute(WSVerificationExecutor.java:103)
	at com.kms.katalon.core.main.TestCaseMain.runWSVerificationScript(TestCaseMain.java:127)
	at com.kms.katalon.core.main.TestCaseMain$runWSVerificationScript$0.call(Unknown Source)
	at TempTestCase1553698060578.run(TempTestCase1553698060578.groovy:21)
Caused by: org.openqa.selenium.ElementNotVisibleException: element not interactable
  (Session info: chrome=73.0.3683.86)
  (Driver info: chromedriver=2.43.600210 (68dcf5eebde37173d4027fa8635e332711d2874a),platform=Windows NT 10.0.17134 x86_64) (WARNING: The server did not provide any stacktrace information)
Command duration or timeout: 0 milliseconds
Build info: version: '3.7.1', revision: '8a0099a', time: '2017-11-06T21:07:36.161Z'
System info: host: 'AMDC2070', ip: '106.120.56.64', os.name: 'Windows 10', os.arch: 'amd64', os.version: '10.0', java.version: '1.8.0_181'
Driver info: com.kms.katalon.core.webui.driver.ExistingRemoteWebDriver
Capabilities {javascriptEnabled: true, platform: ANY, platformName: ANY}
Session ID: eee75df4b2bbe3baf25c9ab6cb268caf
	at org.openqa.selenium.remote.ErrorHandler.createThrowable(ErrorHandler.java:214)
	at org.openqa.selenium.remote.ErrorHandler.throwIfResponseFailed(ErrorHandler.java:166)
	at org.openqa.selenium.remote.http.JsonHttpResponseCodec.reconstructValue(JsonHttpResponseCodec.java:40)
	at org.openqa.selenium.remote.http.AbstractHttpResponseCodec.decode(AbstractHttpResponseCodec.java:80)
	at org.openqa.selenium.remote.http.AbstractHttpResponseCodec.decode(AbstractHttpResponseCodec.java:44)
	at org.openqa.selenium.remote.HttpCommandExecutor.execute(HttpCommandExecutor.java:164)
	at org.openqa.selenium.remote.RemoteWebDriver.execute(RemoteWebDriver.java:600)
	at com.kms.katalon.core.webui.driver.ExistingRemoteWebDriver.execute(ExistingRemoteWebDriver.java:111)
	at org.openqa.selenium.remote.RemoteWebElement.execute(RemoteWebElement.java:279)
	at org.openqa.selenium.remote.RemoteWebElement.sendKeys(RemoteWebElement.java:100)
	at com.kms.katalon.core.webui.keyword.builtin.FocusKeyword$_focus_closure1.doCall(FocusKeyword.groovy:80)
	at com.kms.katalon.core.webui.keyword.builtin.FocusKeyword$_focus_closure1.call(FocusKeyword.groovy)
	at com.kms.katalon.core.webui.keyword.internal.WebUIKeywordMain.runKeyword(WebUIKeywordMain.groovy:20)
	... 16 more
)
2019-03-27 15:47:50.884 ERROR c.k.k.core.main.WSVerificationExecutor   - ? Verification FAILED.
Reason:
com.kms.katalon.core.exception.StepFailedException: Unable to focus on object 'Page_Ceres Monitoring/input_Interval_triggers_interval_1'
	at com.kms.katalon.core.webui.keyword.internal.WebUIKeywordMain.stepFailed(WebUIKeywordMain.groovy:64)
	at com.kms.katalon.core.webui.keyword.internal.WebUIKeywordMain.runKeyword(WebUIKeywordMain.groovy:26)
	at com.kms.katalon.core.webui.keyword.builtin.FocusKeyword.focus(FocusKeyword.groovy:90)
	at com.kms.katalon.core.webui.keyword.builtin.FocusKeyword.execute(FocusKeyword.groovy:67)
	at com.kms.katalon.core.keyword.internal.KeywordExecutor.executeKeywordForPlatform(KeywordExecutor.groovy:56)
	at com.kms.katalon.core.webui.keyword.WebUiBuiltInKeywords.focus(WebUiBuiltInKeywords.groovy:859)
	at com.kms.katalon.core.webui.keyword.WebUiBuiltInKeywords$focus$4.call(Unknown Source)
	at WSVerification1553698062794.run(WSVerification1553698062794:35)
	at com.kms.katalon.core.main.ScriptEngine.run(ScriptEngine.java:194)
	at com.kms.katalon.core.main.ScriptEngine.runScriptAsRawText(ScriptEngine.java:119)
	at com.kms.katalon.core.main.WSVerificationExecutor.runScript(WSVerificationExecutor.java:146)
	at com.kms.katalon.core.main.WSVerificationExecutor.doExecute(WSVerificationExecutor.java:140)
	at com.kms.katalon.core.main.WSVerificationExecutor.processExecutionPhase(WSVerificationExecutor.java:123)
	at com.kms.katalon.core.main.WSVerificationExecutor.accessMainPhase(WSVerificationExecutor.java:115)
	at com.kms.katalon.core.main.WSVerificationExecutor.execute(WSVerificationExecutor.java:103)
	at com.kms.katalon.core.main.TestCaseMain.runWSVerificationScript(TestCaseMain.java:127)
	at com.kms.katalon.core.main.TestCaseMain$runWSVerificationScript$0.call(Unknown Source)
	at TempTestCase1553698060578.run(TempTestCase1553698060578.groovy:21)
Caused by: org.openqa.selenium.ElementNotVisibleException: element not interactable
  (Session info: chrome=73.0.3683.86)
  (Driver info: chromedriver=2.43.600210 (68dcf5eebde37173d4027fa8635e332711d2874a),platform=Windows NT 10.0.17134 x86_64) (WARNING: The server did not provide any stacktrace information)
Command duration or timeout: 0 milliseconds
Build info: version: '3.7.1', revision: '8a0099a', time: '2017-11-06T21:07:36.161Z'
System info: host: 'AMDC2070', ip: '106.120.56.64', os.name: 'Windows 10', os.arch: 'amd64', os.version: '10.0', java.version: '1.8.0_181'
Driver info: com.kms.katalon.core.webui.driver.ExistingRemoteWebDriver
Capabilities {javascriptEnabled: true, platform: ANY, platformName: ANY}
Session ID: eee75df4b2bbe3baf25c9ab6cb268caf
	at org.openqa.selenium.remote.ErrorHandler.createThrowable(ErrorHandler.java:214)
	at org.openqa.selenium.remote.ErrorHandler.throwIfResponseFailed(ErrorHandler.java:166)
	at org.openqa.selenium.remote.http.JsonHttpResponseCodec.reconstructValue(JsonHttpResponseCodec.java:40)
	at org.openqa.selenium.remote.http.AbstractHttpResponseCodec.decode(AbstractHttpResponseCodec.java:80)
	at org.openqa.selenium.remote.http.AbstractHttpResponseCodec.decode(AbstractHttpResponseCodec.java:44)
	at org.openqa.selenium.remote.HttpCommandExecutor.execute(HttpCommandExecutor.java:164)
	at org.openqa.selenium.remote.RemoteWebDriver.execute(RemoteWebDriver.java:600)
	at com.kms.katalon.core.webui.driver.ExistingRemoteWebDriver.execute(ExistingRemoteWebDriver.java:111)
	at org.openqa.selenium.remote.RemoteWebElement.execute(RemoteWebElement.java:279)
	at org.openqa.selenium.remote.RemoteWebElement.sendKeys(RemoteWebElement.java:100)
	at com.kms.katalon.core.webui.keyword.builtin.FocusKeyword$_focus_closure1.doCall(FocusKeyword.groovy:80)
	at com.kms.katalon.core.webui.keyword.builtin.FocusKeyword$_focus_closure1.call(FocusKeyword.groovy)
	at com.kms.katalon.core.webui.keyword.internal.WebUIKeywordMain.runKeyword(WebUIKeywordMain.groovy:20)
	... 16 more

The site is written in vue.js and sendKeys() method in our Java+Selenium works just fine. Anyone have some suggestions what to investigate?

Mate_Mrse · March 28, 2019, 9:12am

Have you tried:

waiting enough time for the element to become interactable?
using JS executor?

https://docs.katalon.com/katalon-studio/docs/troubleshooting-common-issues-related-to-interacting-with-an-element.html

a.lakomy2 · March 28, 2019, 11:11am

Hi, thanks for your reply.

Unfortunately waiting for element is not working (I set delay up to 10sec.)
Problem with the JS executor is that it behave different than normal sendKeys. For example in this case I can input to the field 999 but when I do it manually it is not possible (bug).

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