Getting the error while setting up email

vivek.singla · July 13, 2022, 8:09am

Hi Team,

I’m trying to configure the email but getting the error as attached in the screenshot. Can someone please help me?

chen.lee · July 13, 2022, 8:23am

Hey Vivek @vivek.singla, thank you for asking. Maybe you can try changing the port from 35 to 587 to see if it solves your problem? You can further check the email server setup for Office here.

Hope this helps!

vivek.singla · July 13, 2022, 10:30am

Hi @chen.lee , Thanks for the response, but getting the same error with the port 587.

chen.lee · July 13, 2022, 10:37am

Hey @vivek.singla, maybe try changing your protocol from SSL to TLS to see if there is any change?

vivek.singla · July 13, 2022, 11:50am

Still the same issue @chen.lee

discover.selenium · July 13, 2022, 3:27pm

My Two cents …

The below solution has worked for me.

In the Username textbox & Sender textbox, key in your personal outlook id or hotmail id.

TicTacToe · December 6, 2022, 10:42am

I have the same issue for this one however i think this is due to that my outlook email has 2FA can someone help me on how to set it up ?