Getting error message when launching Katalon Studio.

Whenever I open Katalon, I keep getting this error message below. Could someone help to advise me on what I should do?

Many thanks!

!SESSION 2023-11-16 17:07:43.113 -----------------------------------------------
eclipse.buildId=unknown
java.version=1.8.0_282
java.vendor=Azul Systems, Inc.
BootLoader constants: OS=win32, ARCH=x86_64, WS=win32, NL=en_SG
Command-line arguments:  -os win32 -ws win32 -arch x86_64

!ENTRY org.eclipse.osgi 4 0 2023-11-16 17:07:43.497
!MESSAGE Bundle reference:file:org.eclipse.equinox.simpleconfigurator_1.3.500.v20200211-1505.jar not found.

!ENTRY org.eclipse.osgi 4 0 2023-11-16 17:07:43.518
!MESSAGE Application error
!STACK 1
java.lang.IllegalStateException: Unable to acquire application service. Ensure that the org.eclipse.core.runtime bundle is resolved and started (see config.ini).
	at org.eclipse.core.runtime.internal.adaptor.EclipseAppLauncher.start(EclipseAppLauncher.java:81)
	at org.eclipse.core.runtime.adaptor.EclipseStarter.run(EclipseStarter.java:401)
	at org.eclipse.core.runtime.adaptor.EclipseStarter.run(EclipseStarter.java:255)
	at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
	at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
	at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
	at java.lang.reflect.Method.invoke(Method.java:498)
	at org.eclipse.equinox.launcher.Main.invokeFramework(Main.java:657)
	at org.eclipse.equinox.launcher.Main.basicRun(Main.java:594)
	at org.eclipse.equinox.launcher.Main.run(Main.java:1447)
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Please look into Katalon crashed and won't open back up again

A Jar File inside the Katalon Package got missed in your Katalon Studio
Open the Katalon installed Location
if you are using the Updated Katalon Version then the location will be

C:\Users\ Your User Nameor PC Name .katalon\packages\Katalon_Studio_Windows_64-8.6.6\Katalon_Studio_Windows_64-8.6.6\plugins

please paste the following File there

org.eclipse.equinox.simpleconfigurator_1.3.500.v20200211-1505.jar (44.9 KB)

if you Don’t Want to do the hard work simply download a new katalon studio and install in your System

1 Like