Creating very first project and katalon got stuck on "Generating Global variables"

The last thread about this talks about existing projects. I installed katalon the first time on my fresh brand new windows 11 device lenovo notebook and when creating a new fresh project without samples it gets stuck on Generating global variables.

The mouse has the waiting/loading icon. I can’t use the program at all then and I need to force stop the process under task manager :frowning:
Help!

#katalon-studio

:scream:

That’s a poor show for a first time user. Sit tight and let’s see if we can get a few devs to take a look.

@ThanhTo @duyluong @nam.nguyen @sara.leslie

Keep in mind most of these guys are in the far east, so they might not show up for a few hours.

can you share also some logs from your brand new windows 11 lenovo, or such feature is disabled in the mighty and shiny microsoft OS?

Problem solved: Just renamed the folder into “Katalon” and now it magically works…

Very bad behaviour though and I might try another tool if its working already like this and causing so much trouble before even existing :frowning:

I have the same behavior, on window 11 with Katalon studio 8.5.5 on promise, first project and I’m blocked. Note I’m administrator of my PC :

ava.lang.InterruptedException: System could not generate internal.GlobalVariable file normally. Please check your writable permission in folder: C:\Users\RaphaëlLEBAS\Katalon Studio\DispomatchNG.
at com.kms.katalon.controller.GlobalVariableController.waitForGlobalVariableClassFileAvailable(GlobalVariableController.java:82)
at com.kms.katalon.controller.GlobalVariableController.generateGlobalVariableLibFile(GlobalVariableController.java:67)
at com.kms.katalon.controller.ProjectController.openProjectForUI(ProjectController.java:142)
at com.kms.katalon.composer.project.handlers.OpenProjectHandler$1.run(OpenProjectHandler.java:172)
at org.eclipse.jface.operation.ModalContext$ModalContextThread.run(ModalContext.java:122)

The path of your folder contains a character “ë”.

I doubt if it is safe to use non ASCII characters here.

Thanks a lot it was this … too bad error message is not more clear

I think that Windows OS is to be blamed, not Katalon.