Hi
I need to change my Email-adress registered to my Katalon account. As far as i can find this is not possible, so i posted a support ticket. However I am not recieving the responses on the ticket because they are going out to my old address, even though i have sent an update asking to please send responses to my new Email-address.
Is there anyone from Katalon that can help me with this?
Regards,
Alexander
Hi Alexander,
Greetings from Katalon. I have followed up with the Support team on your submitted ticket and unfortunately the Support team has yet to receive any update from our last request:
Blockquote
Hi Alexander,
Thanks for your ticket.
Please provide the information below for further help.
Current email account
Org ID
Expected/new email account
Let me know if you have any questions.
Blockquote
Could you kindly update your latest email address here so we can proceed to further support you.
Regards,
On behalf of Katalon TestOps.
Great!
Il message you my latest email address
Regards,
Alexander