Cannot subscribe anymore to Katalon

Yesterday a colleague tried to create an account in order to work with Katalon.

The signup is waiting over over !

Tried today: same.


That’s weird. I just registered a new account and everything works fine !
Can you tell your colleague to try on another machine to see if it works ?

As all our machines are behind proxies, yesterday we test on Chrome Android on the mobile network and I tried now and still waiting over and over.

If you work inside the Katalon compagny I suggest you do your test with a network from outside

Hi @christophe.bouillaud

I used my home network and I registered a new account successfully. We will investigate this and get back to your asap.

Regards !

1 Like

@ ThanhTo Ok, we found.

It doesn’t work for his email: but it worked for a colleague in the same domain.

I think his registration is corrupted on your side, maybe delete it and he can start fresh.

Thank you.

This topic was automatically closed 365 days after the last reply. New replies are no longer allowed.