Yesterday a colleague tried to create an account in order to work with Katalon.
The signup is waiting over over !
Tried today: same.
@Russ_Thomas
That’s weird. I just registered a new account and everything works fine !
Can you tell your colleague to try on another machine to see if it works ?
As all our machines are behind proxies, yesterday we test on Chrome Android on the mobile network and I tried now and still waiting over and over.
If you work inside the Katalon compagny I suggest you do your test with a network from outside
I used my home network and I registered a new account successfully. We will investigate this and get back to your asap.
Regards !
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@ ThanhTo Ok, we found.
It doesn’t work for his email: jake.ong@mcgill.ca but it worked for a colleague in the same domain.
I think his registration is corrupted on your side, maybe delete it and he can start fresh.
Thank you.
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