Cannot login via Google to activate Katalon Studio Free

Hello,

I downloaded Katalon Studio Fee 9.5.0 Build 217, and am trying to activate it via Google using the ‘Login from Browser’ option (in fact, there is no other option but this). In the ensuing popup window, on selecting Login via Google and entering the Google credentials, the page simply hangs (with the loading indicator going on continuously) until it times out. I am not behind a proxy either. Anyone else have faced a similar problem, and any way to resolve this? I’ve attached a screenshot below.

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Hi there,

Thank you very much for your topic. Please note that it may take a little while before a member of our community or from Katalon team responds to you.

Thanks!

I want to add that this is on Mac OS Monterey (12.7.3)

Hi @arun,

Welcome to our community. Please help redownload v9.5.0 over this Git link and see if it works. Thank you

Thank you. Even the download via the Git link has the same problem - the ‘Login from Brower’ option hangs after one enters the credentials. The only difference I saw was that in the authentication pop-up it shows two additional buttons to login via License server or Offline license. Also, this seems to be an Enterprise Edition with a 30 day trial and not the free one?

Thanks,
Arun

Hi,

It’s a pity to hear so. I will ask my team and back to you soon

Hi,

I have created a ticket for this so that my team is investigating it now. Let you know soon if any updates. Thank you