Analytics show empty data... Still Occurs

Archive
#1

I saw this bug closed on a different discussion.

It was working beautifully this morning but now,
I can`t see any report data on analytics. In my Katalon studio I see results and I can export it with all data. But if I upload it to analytics I see nothing, only empty lines.

b3mr9b3.png

#2

Hi there,

We will double check it again and reply to you soon.

#3

Have you tried to upload them manually?

#4

Hi Carlo Ronaldo Paqueo ,

If it is possible, can you provide me the following information:
1. Project ID
2. Your currently used email address for that project.

Can you try to create a new KA project and upload execution results to it using our sample project?

Regard

#5

Hello Vinh,

Here is some context on my set up:

- Using Chrome 63.0 on Mac High Sierra;
- I have two projects:
Project 1: https://analytics.katalon.com/team/1101/project/1050
Project 2: https://analytics.katalon.com/team/1101/project/1105
- Using the KA Recorder 3.1.2 version of the extension;
- e-mail address: carlo.paqueo@valtech.ca

Yesterday (Jan. 30):
- When I ran tests and then uploaded logs of either project to analytics, the data was not being shown.

Today (Jan. 31rst):
- When i ran tests, then uploaded the data of project 1 to analytics, the data was being shown.
- When i ran tests, then uploaded the data of project 2 to analytics, the data was not being shown.

Answers to your Questions:
Q.1) Have you tried to upload them manually?
A: No, i have not tried this.

Q.2) Can you try to create a new KA project and upload execution results to it using our sample project?
A: I don’t see how this suggestion would create an impact, as today, only 1 of my 2 projects is presented data in analytics.

Regards.

#6

Attachments:
Project 2 [ https://analytics.katalon.com/team/1101/project/1105 ] has no data.

Screen Shot 2018-01-31 at 9.26.23 AM.png

#7

I just created a new / 3rd KA Project, and still no data is presented on analytics.

Project 3: https://analytics.katalon.com/team/1101/project/1145

#8

Carlo Ronaldo Paqueo said:

I just created a new / 3rd KA Project, and still no data is presented on analytics.

Project 3: https://analytics.katalon.com/team/1101/project/1145

Hi Carlo,

That is strange! I have logged a ticket for further investigation. I will keep you updated.

Sorry for any inconveniences,
Liam

#9

Hello,

Ok so, i “believe” i have somewhat assisted in isolating the issue…

Since my last communication with you guys, I have now a total of 8 projects in KA Analytics.
7 out of 8 KA active projects after properly presenting data after uploading the logs to analytics.

The one project that is still not presenting data after uploading the logs is Project #2
(*See earlier in the e-mail thread for more info: https://analytics.katalon.com/team/1101/project/1105 )

Q: Could it be a problem with the test suite itself?
I’ve personally tried verifying if i had done anything different on the “problematic” test suite that would differ from the rest of mine that are functional, and see nothing different from the way i created it.

If your developers would like to take a look at the test suite, I’d be more than willing to send you the file by e-mail.

Regards,
Carlo

#10