After upgrading to Katalon 9.3.2 shadow root elements are not working

Web Testing
1

Hi,

After upgrading to Katalon 9.3.2 (latest) version, our automated scripts failing due to “Unable to find the element located by…” error. This element is referencing Shadow Root Parent. Now all the elements having shadow root parent are failing with unable to find the element error. Earlier we were using 8.6 version and it used to work fine.
Please help. Thanks.

2

Hi there Nagaraja,

Welcome to our forum. :wave:

We are sorry to hear that you are having issues working with Shadow Root Elements in the latest version of Studio. I will be looping in my colleagues @Elly_Tran and @xuan.tran in this thread so that they could take a look at this issue.

Thanks,
Albert

3

Are there any updates? Shadow root elements are still not working in 9.6.0

4

Hi there,

Thank you very much for your topic. Please note that it may take a little while before a member of our community or from Katalon team responds to you.

Thanks!

5

Hi,

Can you please help share the locators / your code or screenshots if having

6

element
element1598×662 58 KB

log
log916×922 57.9 KB

testobj_2
testobj_21006×498 17.1 KB

testobj1
testobj1783×542 17.5 KB

The exact same code works fine with version 8.6.9

7

Hello,
Has this problem been solved?
as it is not indicated in the rest of the exchanges.
If so, how?
Thank you

8

Hi @dmarette,

As this problem was quite long time ago, can you please try this with the latest Katalon version and create a new thread on your issue? Thank you