Hi, So I am using Vmware to run MacOs HighSierra and installed Katalon Studio, Appium and all the necessary tools needed to setup for mobile automation testing. The problem I find is this: I am able to install and run the app through appium only but when I use the record mobile feature, The device that I have connected is not shown. Idk why the device is not being recognised by Katalon Studio even though I have enabled UIAutomation in the device and Enabled device to trust the computer. Can someone offer a solution to this problem?

Can I know what iOS version of your device? iOS 11 is currently not supported, so you will need to wait until next version :slight_smile:

Hi Kenshin Himura, Thanks for your information. You should wait until the next release likely in this week for Katalon Studio to support iOS11 :slight_smile:

Hi Vinh, Did you get your issue fixed? Did katalon release any version which supprort iOS 11?

@Kenshin_Himura @Zarashima Hi,I have the same problem as you. Have you solved it? Can you tell me your solution?Looking forward to your reply. ps:My macOS is10.13.6,Xcode is 10.1,Katalon Studio is 6.1.3,Appium is 1.8.1,IOS is 10.3.3

@leochen, XCode 10.1 is supported in Katalon v6.2.0.rc1. Please take a look. Thanks.

@duyluong First,thank you for your reply. I would like to ask what version of Xcode is supported by katalon studio 6.1.4 or 6.1.5. Can I solve this problem if I change to a compatible version of Xcode with katalon? I’m looking forward to your reply. My system version and all dependent versions: MacOS is 10.13.6 Xcode is 10.1 IOS is 10.3.3 Katalon Studio is 6.1.4 Appium v1.8.1 Carthage 0.33 ios-deploy 1.9.4 ios-webkit-debug-proxy 1.8.4 libimobiledevice 1.2.0 usbmuxd 1.0.10 According to the above information, what is the most convenient way to solve my problem?

I have the same issue. I just update Katalon yesterday and since then, it is not recognizing my device anymore. Could you give me a solution? How can I solve this problem? MacOS: 10.13.6 (High Sierra) Xcode: 10.1 iOS: 10.3.1 NodeJS: 18.1.1 Appium: 1.12.1 Katalon: 6.2.0 Carthage: 0.33 iOS-deploy:1.9.4 iOS-webkit-debug-proxy: 1.8.4 libimobiledevice: 1.2.0 usbmuxd: 1.0.10.1

I am also facing same problem. Dear Katalon developers., Can you please tell us? How can we fix this issue? I am doing POC for iPAD app. Can you please give correct versions of required software? So that we can download accordingly. As I am completely blocked because real device is not recognizable by katalon tool. Please help!!!

@Inma_Paya, @yadav.vikram342 Please follow this instruction: Katalon Studio version 6.2.0.rc1 with experimental support for iOS 12.2 and Xcode 10.2

Real device is not detected

Mobile Testing

adadiagne08 May 24, 2020, 8:37pm 14

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Real device is not detected

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