Working in Chrome and Safari but not in Firefox

Hello,

I am getting below error in firebox but its working good in chrome and safari.

I also used wait for element present and scroll to element but still same error

Unable to set text ‘Enter Your Email’ of object ‘Object Repository/Page_UCLA Forms Engine/input_questionTitle’ (Root cause: org.openqa.selenium.ElementNotInteractableException: Element could not be scrolled into view

Build info: version: ‘3.7.1’, revision: ‘8a0099a’, time: ‘2017-11-06T21:07:36.161Z’

System info: host: ‘SAIT22’, ip: ‘164.67.180.216’, os.name: ‘Windows 8.1’, os.arch: ‘amd64’, os.version: ‘6.3’, java.version: ‘1.8.0_102’

Driver info: com.kms.katalon.core.webui.driver.ExistingRemoteWebDriver

Capabilities {javascriptEnabled: true, platform: ANY, platformName: ANY}

Thanks

Which version of Firefox are you using?

FF version 56+ is required.

See https://docs.katalon.com/display/KD/Supported+Environment

I am using FF version 60.0.1

Thanks

I found this page:

This page suggests that ElementNotInteractableException means that the element of your interes is present in the browsers’ DOM but not visible. It suggests waiting for it become visible by some method. How about trying WebUI.waitForElementVisible
https://docs.katalon.com/display/KD/[WebUI]+Wait+For+Element+Visible

it waits for 20 seconds and then i got same error

Scroll Element - successful
wait element visible - warning

Katalon.png

Good evening Sir,

button_OK’ (Root cause: org.openqa.selenium.ElementNotInteractableException: Element could not be scrolled into view

how to solve this???

Shalini,

Have you checked “[WebUI] Scroll To Element”
https://docs.katalon.com/display/KD/[WebUI]+Scroll+To+Element

kazurayam said:

Shalini,

Have you checked “[WebUI] Scroll To Element”
https://docs.katalon.com/display/KD/[WebUI]+Scroll+To+Element

Good evening sir…

I have tried that also didn’t work… Scroll To Element is successful after that it is showing button_OK’ (Root cause:
org.openqa.selenium.ElementNotInteractableException: Element could not be scrolled into view

How to solve this sir…

Is there any way like Custom keyword???

I recently got the same error on Linux Firefox, but not on Windows Firefox. I had code running ok for months, and all of a sudden got the error:

(Root cause: org.openqa.selenium.ElementNotInteractableException: Element could not be scrolled into view

Could it be a browser version change that is affecting this?