Hi Community users 
,
Our team have identified this issue which have commonly happened recently. We would like to let you know that it’s a known issue and we have prepared troubleshooting steps as below:
The Issue
The Troubleshoot steps
Step 1: Browse to My Katalon
Step 2: Scroll down to the Email field and click “Verify Email”
Step 3: A verification link will be sent to your mailbox. Please check it.
Step 4: Choose “Verify My Account”.
Step 5: Double-check whether you can access Katalon products successfully.
If you still struggle with the activation issue, please do not hesitate to drop us a comment in this thread.
Thank you.
Katalon Communtiy Team