Unable to start app at on Real device

Hi Katalon supporter!
I’m facing problem when start app with real device,
“(Root cause: org.openqa.selenium.SessionNotCreatedException: Unable to create a new remote session. Please check the server log for more details. Original error: An unknown server-side error occurred while processing the command. Original error: The instrumentation process cannot be initialized. Make sure the application under test does not crash and investigate the logcat output”

but when using NOX it’s ok,
some info here:


do you guy have any ideas, many thanks!