Unable to record CRD Desktop Application using Katalon

Product Forums Katalon Studio
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Hello!

I am trying record a CRD Desktop Application using Katalon Studio and facing issues.
The CRD Application can be accessed in 2 ways:

  • Using a Windows batch file which is located in C drive
  • Using an exe file which is also located in C drive

Problems:

  • While trying to record the batch file - On recording start the application opens but there is an error message from recorder: “java.util.concurrent.ExecutionException: org.openqa.selenium.SessionNotCreatedException: Unable to create a new remote session. Please check the server log for more details. Original error: Failed to locate opened application window with appId”
  • While trying to record the exe file - on recording start the application opens and I can some objects in the object window but if I try to refresh window or interact, it gives error: “Could not capture Windows element. Reason: WebDriver Exception. org.openqa.selenium.WebDriverException: An unknown error occurred in the remote end while processing the command.”

In both the cases, WinAppDriver latest version was up and running. Adjusted timeout in Desired Capabilities to wait for at least 3 minutes.
Katalon version being used - 9.6.0

Could you please help with this.

1 Like
2

Hi there, :wave:

Thank you very much for your topic! It may take a little while before Katalon team member or others forum members respond to you.

In the meantime, you can double-check your post to see if you can add any extra information i.e. error logs, HTML codes, screenshots, etc. Check out this posting guide to help us help you better!

Thanks! :sunglasses:
Katalon Community team

3

What is “a CRD Desktop Applition”? I don’t know that at all.

4

this seems to treat your application as web app instead on windows app