Unable to find the element located by

jyepes · January 9, 2020, 8:51pm

Hello.

I have a pipeline release in Azure DevOps for automate some tests. I have Katalon 6.3.3 and I run the test in console mode in the server and this is successful.

<record>
  <date>2020-01-09T11:08:27</date>
  <millis>1578586107501</millis>
  <sequence>25</sequence>
  <level>START</level>
  <class>com.kms.katalon.core.logging.XmlKeywordLogger</class>
  <method>startKeyword</method>
  <thread>1</thread>
  <message>Start action : click(findTestObject(\&amp;quot;Object Repository/Nuevo/Page_Contactos Tesorera - Contactos de Tesorera/i_Inicio_fas fa-home\&amp;quot;))</message>
  <nestedLevel>1</nestedLevel>
  <property name="startLine">27</property>
  <property name="stepIndex">3</property>
</record>
<record>
  <date>2020-01-09T11:08:28</date>
  <millis>1578586108729</millis>
  <sequence>32</sequence>
  <level>PASSED</level>
  <class>com.kms.katalon.core.logging.XmlKeywordLogger</class>
  <method>logMessage</method>
  <thread>1</thread>
  <message>Object: &amp;apos;Object Repository/Nuevo/Page_Contactos Tesorera - Contactos de Tesorera/i_Inicio_fas fa-home&amp;apos; is clicked on</message>
  <nestedLevel>1</nestedLevel>
</record>
<record>
  <date>2020-01-09T11:08:28</date>
  <millis>1578586108734</millis>
  <sequence>33</sequence>
  <level>END</level>
  <class>com.kms.katalon.core.logging.XmlKeywordLogger</class>
  <method>endKeyword</method>
  <thread>1</thread>
  <message>End action : click(findTestObject(\&amp;quot;Object Repository/Nuevo/Page_Contactos Tesorera - Contactos de Tesorera/i_Inicio_fas fa-home\&amp;quot;))</message>
  <nestedLevel>1</nestedLevel>
</record>> <record>
>   <date>2020-01-09T11:08:27</date>
>   <millis>1578586107501</millis>
>   <sequence>25</sequence>
>   <level>START</level>
>   <class>com.kms.katalon.core.logging.XmlKeywordLogger</class>
>   <method>startKeyword</method>
>   <thread>1</thread>
>   <message>Start action : click(findTestObject(\&amp;quot;Object Repository/Nuevo/Page_Contactos Tesorera - Contactos de Tesorera/i_Inicio_fas fa-home\&amp;quot;))</message>
>   <nestedLevel>1</nestedLevel>
>   <property name="startLine">27</property>
>   <property name="stepIndex">3</property>
> </record>
> <record>
>   <date>2020-01-09T11:08:28</date>
>   <millis>1578586108729</millis>
>   <sequence>32</sequence>
>   <level>PASSED</level>
>   <class>com.kms.katalon.core.logging.XmlKeywordLogger</class>
>   <method>logMessage</method>
>   <thread>1</thread>
>   <message>Object: &amp;apos;Object Repository/Nuevo/Page_Contactos Tesorera - Contactos de Tesorera/i_Inicio_fas fa-home&amp;apos; is clicked on</message>
>   <nestedLevel>1</nestedLevel>
> </record>
> <record>
>   <date>2020-01-09T11:08:28</date>
>   <millis>1578586108734</millis>
>   <sequence>33</sequence>
>   <level>END</level>
>   <class>com.kms.katalon.core.logging.XmlKeywordLogger</class>
>   <method>endKeyword</method>
>   <thread>1</thread>
>   <message>End action : click(findTestObject(\&amp;quot;Object Repository/Nuevo/Page_Contactos Tesorera - Contactos de Tesorera/i_Inicio_fas fa-home\&amp;quot;))</message>
>   <nestedLevel>1</nestedLevel>
> </record><record>
  <date>2020-01-09T11:08:27</date>
  <millis>1578586107501</millis>
  <sequence>25</sequence>
  <level>START</level>
  <class>com.kms.katalon.core.logging.XmlKeywordLogger</class>
  <method>startKeyword</method>
  <thread>1</thread>
  <message>Start action : click(findTestObject(\&amp;quot;Object Repository/Nuevo/Page_Contactos Tesorera - Contactos de Tesorera/i_Inicio_fas fa-home\&amp;quot;))</message>
  <nestedLevel>1</nestedLevel>
  <property name="startLine">27</property>
  <property name="stepIndex">3</property>
</record>
<record>
  <date>2020-01-09T11:08:28</date>
  <millis>1578586108729</millis>
  <sequence>32</sequence>
  <level>PASSED</level>
  <class>com.kms.katalon.core.logging.XmlKeywordLogger</class>
  <method>logMessage</method>
  <thread>1</thread>
  <message>Object: &amp;apos;Object Repository/Nuevo/Page_Contactos Tesorera - Contactos de Tesorera/i_Inicio_fas fa-home&amp;apos; is clicked on</message>
  <nestedLevel>1</nestedLevel>
</record>
<record>
  <date>2020-01-09T11:08:28</date>
  <millis>1578586108734</millis>
  <sequence>33</sequence>
  <level>END</level>
  <class>com.kms.katalon.core.logging.XmlKeywordLogger</class>
  <method>endKeyword</method>
  <thread>1</thread>
  <message>End action : click(findTestObject(\&amp;quot;Object Repository/Nuevo/Page_Contactos Tesorera - Contactos de Tesorera/i_Inicio_fas fa-home\&amp;quot;))</message>
  <nestedLevel>1</nestedLevel>
</record>

The server is configured like a agent for DevOps and when the pipeline run de test with the katalon plugin for Azure DevOps, I get this error:

<record>
  <date>2020-01-09T10:45:22</date>
  <millis>1578584722960</millis>
  <sequence>25</sequence>
  <level>START</level>
  <class>com.kms.katalon.core.logging.XmlKeywordLogger</class>
  <method>startKeyword</method>
  <thread>1</thread>
  <message>Start action : click(findTestObject(\&amp;quot;Object Repository/Nuevo/Page_Contactos Tesorera - Contactos de Tesorera/i_Inicio_fas fa-home\&amp;quot;))</message>
  <nestedLevel>1</nestedLevel>
  <property name="startLine">27</property>
  <property name="stepIndex">3</property>
</record>
<record>
  <date>2020-01-09T10:45:54</date>
  <millis>1578584754694</millis>
  <sequence>30</sequence>
  <level>INFO</level>
  <class>com.kms.katalon.core.logging.XmlKeywordLogger</class>
  <method>logMessage</method>
  <thread>1</thread>
  <message>Unable to find the element located by &amp;apos;By.xpath: //div[@id=&amp;apos;wrapper&amp;apos;]/nav/div[4]/ul/li/a/i&amp;apos;. Please recheck the objects properties to make sure the desired element is located. </message>
  <nestedLevel>1</nestedLevel>
</record>
<record>
  <date>2020-01-09T10:45:55</date>
  <millis>1578584755097</millis>
  <sequence>34</sequence>
  <level>FAILED</level>
  <class>com.kms.katalon.core.logging.XmlKeywordLogger</class>
  <method>logMessage</method>
  <thread>1</thread>
  <message>Unable to click on object &amp;apos;Object Repository/Nuevo/Page_Contactos Tesorera - Contactos de Tesorera/i_Inicio_fas fa-home&amp;apos; (Root cause: com.kms.katalon.core.exception.StepFailedException: Unable to click on object &amp;apos;Object Repository/Nuevo/Page_Contactos Tesorera - Contactos de Tesorera/i_Inicio_fas fa-home&amp;apos;\r\n\tat com.kms.katalon.core.webui.keyword.internal.WebUIKeywordMain.stepFailed(WebUIKeywordMain.groovy:64)\r\n\tat com.kms.katalon.core.webui.keyword.internal.WebUIKeywordMain.runKeyword(WebUIKeywordMain.groovy:26)\r\n\tat com.kms.katalon.core.webui.keyword.builtin.ClickKeyword.click(ClickKeyword.groovy:86)\r\n\tat com.kms.katalon.core.webui.keyword.builtin.ClickKeyword.execute(ClickKeyword.groovy:67)\r\n\tat com.kms.katalon.core.keyword.internal.KeywordExecutor.executeKeywordForPlatform(KeywordExecutor.groovy:56)\r\n\tat com.kms.katalon.core.webui.keyword.WebUiBuiltInKeywords.click(WebUiBuiltInKeywords.groovy:616)\r\n\tat com.kms.katalon.core.webui.keyword.WebUiBuiltInKeywords$click$1.call(Unknown Source)\r\n\tat PruebaAutenticacion.run(PruebaAutenticacion:27)\r\n\tat com.kms.katalon.core.main.ScriptEngine.run(ScriptEngine.java:194)\r\n\tat com.kms.katalon.core.main.ScriptEngine.runScriptAsRawText(ScriptEngine.java:119)\r\n\tat com.kms.katalon.core.main.TestCaseExecutor.runScript(TestCaseExecutor.java:337)\r\n\tat com.kms.katalon.core.main.TestCaseExecutor.doExecute(TestCaseExecutor.java:328)\r\n\tat com.kms.katalon.core.main.TestCaseExecutor.processExecutionPhase(TestCaseExecutor.java:307)\r\n\tat com.kms.katalon.core.main.TestCaseExecutor.accessMainPhase(TestCaseExecutor.java:299)\r\n\tat com.kms.katalon.core.main.TestCaseExecutor.execute(TestCaseExecutor.java:233)\r\n\tat com.kms.katalon.core.main.TestSuiteExecutor.accessTestCaseMainPhase(TestSuiteExecutor.java:169)\r\n\tat com.kms.katalon.core.main.TestSuiteExecutor.accessTestSuiteMainPhase(TestSuiteExecutor.java:142)\r\n\tat com.kms.katalon.core.main.TestSuiteExecutor.execute(TestSuiteExecutor.java:91)\r\n\tat com.kms.katalon.core.main.TestCaseMain.startTestSuite(TestCaseMain.java:157)\r\n\tat com.kms.katalon.core.main.TestCaseMain$startTestSuite$0.call(Unknown Source)\r\n\tat TempTestSuite1578584711022.run(TempTestSuite1578584711022.groovy:35)\r\nCaused by: com.kms.katalon.core.webui.exception.WebElementNotFoundException: Web element with id: &amp;apos;Object Repository/Nuevo/Page_Contactos Tesorera - Contactos de Tesorera/i_Inicio_fas fa-home&amp;apos; located by &amp;apos;By.xpath: //div[@id=&amp;apos;wrapper&amp;apos;]/nav/div[4]/ul/li/a/i&amp;apos; not found\r\n\tat com.kms.katalon.core.webui.common.WebUiCommonHelper.findWebElement(WebUiCommonHelper.java:1097)\r\n\tat com.kms.katalon.core.webui.keyword.internal.WebUIAbstractKeyword.findWebElement(WebUIAbstractKeyword.groovy:27)\r\n\tat com.kms.katalon.core.webui.keyword.internal.WebUIAbstractKeyword.findWebElement(WebUIAbstractKeyword.groovy:26)\r\n\tat com.kms.katalon.core.webui.keyword.builtin.ClickKeyword$_click_closure1.doCall(ClickKeyword.groovy:77)\r\n\tat com.kms.katalon.core.webui.keyword.builtin.ClickKeyword$_click_closure1.call(ClickKeyword.groovy)\r\n\tat com.kms.katalon.core.webui.keyword.internal.WebUIKeywordMain.runKeyword(WebUIKeywordMain.groovy:20)\r\n\tat com.kms.katalon.core.webui.keyword.builtin.ClickKeyword.click(ClickKeyword.groovy:86)\r\n\tat com.kms.katalon.core.webui.keyword.builtin.ClickKeyword.execute(ClickKeyword.groovy:67)\r\n\tat com.kms.katalon.core.keyword.internal.KeywordExecutor.executeKeywordForPlatform(KeywordExecutor.groovy:56)\r\n\tat com.kms.katalon.core.webui.keyword.WebUiBuiltInKeywords.click(WebUiBuiltInKeywords.groovy:616)\r\n\tat com.kms.katalon.core.webui.keyword.WebUiBuiltInKeywords$click$1.call(Unknown Source)\r\n\tat Script1576842874281.run(Script1576842874281.groovy:27)\r\n\t... 13 more\r\n)</message>
  <nestedLevel>1</nestedLevel>
  <property name="failed.exception.class">com.kms.katalon.core.webui.exception.WebElementNotFoundException</property>
  <property name="attachment">1578584754696.png</property>
  <property name="failed.exception.stacktrace">com.kms.katalon.core.webui.exception.WebElementNotFoundException: Web element with id: &apos;Object Repository/Nuevo/Page_Contactos Tesorera - Contactos de Tesorera/i_Inicio_fas fa-home&apos; located by &apos;By.xpath: //div[@id=&apos;wrapper&apos;]/nav/div[4]/ul/li/a/i&apos; not found\r\n\tat com.kms.katalon.core.webui.common.WebUiCommonHelper.findWebElement(WebUiCommonHelper.java:1097)\r\n\tat com.kms.katalon.core.webui.keyword.internal.WebUIAbstractKeyword.findWebElement(WebUIAbstractKeyword.groovy:27)\r\n\tat com.kms.katalon.core.webui.keyword.internal.WebUIAbstractKeyword.findWebElement(WebUIAbstractKeyword.groovy:26)\r\n\tat com.kms.katalon.core.webui.keyword.builtin.ClickKeyword$_click_closure1.doCall(ClickKeyword.groovy:77)\r\n\tat com.kms.katalon.core.webui.keyword.builtin.ClickKeyword$_click_closure1.call(ClickKeyword.groovy)\r\n\tat com.kms.katalon.core.webui.keyword.internal.WebUIKeywordMain.runKeyword(WebUIKeywordMain.groovy:20)\r\n\tat com.kms.katalon.core.webui.keyword.builtin.ClickKeyword.click(ClickKeyword.groovy:86)\r\n\tat com.kms.katalon.core.webui.keyword.builtin.ClickKeyword.execute(ClickKeyword.groovy:67)\r\n\tat com.kms.katalon.core.keyword.internal.KeywordExecutor.executeKeywordForPlatform(KeywordExecutor.groovy:56)\r\n\tat com.kms.katalon.core.webui.keyword.WebUiBuiltInKeywords.click(WebUiBuiltInKeywords.groovy:616)\r\n\tat com.kms.katalon.core.webui.keyword.WebUiBuiltInKeywords$click$1.call(Unknown Source)\r\n\tat PruebaAutenticacion.run(PruebaAutenticacion:27)\r\n\tat com.kms.katalon.core.main.ScriptEngine.run(ScriptEngine.java:194)\r\n\tat com.kms.katalon.core.main.ScriptEngine.runScriptAsRawText(ScriptEngine.java:119)\r\n\tat com.kms.katalon.core.main.TestCaseExecutor.runScript(TestCaseExecutor.java:337)\r\n\tat com.kms.katalon.core.main.TestCaseExecutor.doExecute(TestCaseExecutor.java:328)\r\n\tat com.kms.katalon.core.main.TestCaseExecutor.processExecutionPhase(TestCaseExecutor.java:307)\r\n\tat com.kms.katalon.core.main.TestCaseExecutor.accessMainPhase(TestCaseExecutor.java:299)\r\n\tat com.kms.katalon.core.main.TestCaseExecutor.execute(TestCaseExecutor.java:233)\r\n\tat com.kms.katalon.core.main.TestSuiteExecutor.accessTestCaseMainPhase(TestSuiteExecutor.java:169)\r\n\tat com.kms.katalon.core.main.TestSuiteExecutor.accessTestSuiteMainPhase(TestSuiteExecutor.java:142)\r\n\tat com.kms.katalon.core.main.TestSuiteExecutor.execute(TestSuiteExecutor.java:91)\r\n\tat com.kms.katalon.core.main.TestCaseMain.startTestSuite(TestCaseMain.java:157)\r\n\tat com.kms.katalon.core.main.TestCaseMain$startTestSuite$0.call(Unknown Source)\r\n\tat TempTestSuite1578584711022.run(TempTestSuite1578584711022.groovy:35)\r\n</property>
  <property name="failed.exception.message">Web element with id: &apos;Object Repository/Nuevo/Page_Contactos Tesorera - Contactos de Tesorera/i_Inicio_fas fa-home&apos; located by &apos;By.xpath: //div[@id=&apos;wrapper&apos;]/nav/div[4]/ul/li/a/i&apos; not found</property>
</record>
<record>
  <date>2020-01-09T10:45:55</date>
  <millis>1578584755107</millis>
  <sequence>35</sequence>
  <level>END</level>
  <class>com.kms.katalon.core.logging.XmlKeywordLogger</class>
  <method>endKeyword</method>
  <thread>1</thread>
  <message>End action : click(findTestObject(\&amp;quot;Object Repository/Nuevo/Page_Contactos Tesorera - Contactos de Tesorera/i_Inicio_fas fa-home\&amp;quot;))</message>
  <nestedLevel>1</nestedLevel>
</record>

Also, the pictures with the error evidence are in blank and the video of the test is black.

Additionally, Those are the parameters in the katalon agent:

Use pre-installed Katalon Studio: E:\Katalon\6.3.3
Command arguments: -runMode=console  -consoleLog -browserType="Chrome"  -reportFolder="Reports"  -reportFileName="report"  -retry=0  -statusDelay=15  -testSuitePath="Test Suites/Clientes/PruebaValidacion"  -executionProfile=default

Thank you for your help!

kazurayam · January 10, 2020, 12:31am

Unable to find the element located by &apos;By.xpath: //div[@id=&apos;wrapper&apos;]/nav/div[4]/ul/li/a/i&apos;. Please recheck the objects properties to make sure the desired element is located.

On one machine your test runs successful, but on another machine the test fails. This implies a timing problem. On one machine the target element appears quick enough, but on another machine the target element appears a bit slowly. The speed difference might be small in milli-seconds, but timing is significant for WebUI.click operation. I suppose you should tune your test case a bit more robust for timing issue.

Before clicking the target element, do waitForElementClickable(target, timeout). See
https://docs.katalon.com/katalon-studio/docs/webui-wait-for-element-clickable.html

jyepes · January 10, 2020, 12:28pm

Hello. Thank you for your answer.

In this case, the machine is the same. In the first case, I run the test manually on the server in console; in the second case, The Azure DevOps Agent run the test.

In the two cases used the same Katalon installation.

Regards.

ThanhTo · January 10, 2020, 3:49pm

Hi @jyepes

Do you notice a difference in execution speed between two environments ?
Perhaps you should try to wait for that element before acting on it, as @kazurayam suggested.