Unable to capture objects: Reason - ScreenshotException

I am testing with real device. My application doesn’t allow taking photos, so when I recorder to get this error. Is there any way to solve it?

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Hi there,

Thank you very much for your topic. Please note that it may take a little while before a member of our community or from Katalon team responds to you.

Thanks!

Hi,

Can you please share full error log?

Hi there @nguyenhong.hus.201, :wave:

Just checking in to see if you were able to resolved your issue or not.

Did you know, that we are currently running our quarterly Ask Katalon Anything (AKA) activity on the forum? From now till 2024-06-19T16:59:00Z, feel free to ask our Product Support team any Katalon-related questions about setting up & optimize Katalon for your projects, alongside best practices for Web/Mobile/API Testing.

Join AKA by visiting the thread below (simply copy and paste your question in the thread) :point_down: