System is unable to email report. Reason: java.io.IOException Unable to delete file

Andy_Zhang · January 16, 2018, 4:35am

Here is what I got while running.

With Katalon 5.2, on Windows

System is unable to email report. Reason: java.io.IOException: Unable to delete file: C:\Users\ADMINI~1\AppData\Local\Temp\20180116_030007.zip	at org.apache.commons.io.FileUtils.forceDelete(FileUtils.java:2279)	at com.kms.katalon.execution.util.MailUtil.sendSummaryMail(MailUtil.java:131)	at com.kms.katalon.execution.launcher.ReportableLauncher.sendReportEmail(ReportableLauncher.java:147)	at com.kms.katalon.execution.launcher.ReportableLauncher.sendReport(ReportableLauncher.java:122)	at com.kms.katalon.execution.launcher.ReportableLauncher.preExecutionComplete(ReportableLauncher.java:79)	at com.kms.katalon.execution.launcher.ProcessLauncher.onWatchdogComplete(ProcessLauncher.java:171)	at com.kms.katalon.execution.launcher.LaunchWatchdog.notifyProcessTerminated(LaunchWatchdog.java:135)	at com.kms.katalon.execution.launcher.LaunchWatchdog.run(LaunchWatchdog.java:65)	at java.lang.Thread.run(Thread.java:745)

Andy_Zhang · January 16, 2018, 4:36am

Snip20180116_99.png

Zarashima · January 16, 2018, 5:44am

Does this always happen for every test suite? Can you restart Katalon Studio and try again?

Andy_Zhang · January 16, 2018, 6:10am

Vinh Nguyen said:

Does this always happen for every test suite? Can you restart Katalon Studio and try again?

Yes, almost every time. I start Katalon with console mode.

Zarashima · January 16, 2018, 6:39am

Andy Zhang said:

Vinh Nguyen said:

Does this always happen for every test suite? Can you restart Katalon Studio and try again?

Yes, almost every time. I start Katalon with console mode.

Hm I have no problems here. That error message looks like there is another process using it, so Katalon Studio can’t delete it:

Is there any chance to restart your computer and try again?

Andy_Zhang · January 16, 2018, 7:57am

Vinh Nguyen said:

Andy Zhang said:

Vinh Nguyen said:

Does this always happen for every test suite? Can you restart Katalon Studio and try again?

Yes, almost every time. I start Katalon with console mode.

Hm I have no problems here. That error message looks like there is another process using it, so Katalon Studio can’t delete it:
https://stackoverflow.com/questions/5977811/problems-deleting-a-file-with-java-apache-commons-io

Is there any chance to restart your computer and try again?

Thank you, Vinh.

I also open Katalon on desktop, so when I run Katalon with console mode, the error occurs.

Dheena · January 30, 2018, 8:28pm

I am also getting the same error when i run the script through command mode.

Zarashima · January 31, 2018, 6:47am

Dheena said:

I am also getting the same error when i run the script through command mode.

This error indicates these files are currently used. So kindly execute your console mode command when you completely close Katalon Studio UI.

Eric_Constantineau · February 28, 2018, 9:16pm

Same here, I have Katalon closed, not running at all. I start my testsuite from the command line and I get that same error.

Eric_Constantineau · February 28, 2018, 9:17pm

Capture d’écran 2018-02-28 16.07.23.png

Raka_Aditoro_Faturah · April 5, 2018, 7:09am

Eric Constantineau said:

same with me, i got this error when i try to run from jenkins

Alice · April 6, 2018, 3:35am

Hi guys,
Thank you for reporting the issue. I have logged a ticket for further investigation. We will look into this asap.
Thank you for using Katalon Studio,
Alice

Silva · February 21, 2019, 1:18pm

Hi,
Has the error been fixed yet? Well with me it’s happening in version 5.10.1

huynguyen · February 21, 2019, 5:04pm

@Silva, can you share a screenshot of the error you encounter?

system · February 20, 2020, 11:49am

system · February 19, 2021, 11:49am

This topic was automatically closed 365 days after the last reply. New replies are no longer allowed.