Socket Hangup error in between of test execution and it will not proceed further

When running a test cases, then in the middle of the test execution application will be closed automatically and test case will not run. “Socket hang up” error is displayed in Log file.

This happenning very frequently with Galaxy 8 and not occuring for Galaxy 6

HW Details
Samsung Galaxy 8 Katalon v 6.1.5

This issue never occurred on Samsung Galaxy S6.

06-21-2019 02:28:36 PM waitForElementPresent(findTestObject(“Demo/Login_Demo4_Camera/TakePhoto_”), 0)

Elapsed time: 1.007s

Failed to wait for element present (Root cause: org.openqa.selenium.WebDriverException: An unknown server-side error occurred while processing the command. Original error: Could not proxy command to remote server. Original error: Error: socket hang up (WARNING: The server did not provide any stacktrace information)
Command duration or timeout: 0 milliseconds
Build info: version: ‘3.7.1’, revision: ‘8a0099a’, time: ‘2017-11-06T21:07:36.161Z’
System info: host: ‘LAPTOP-B1BBNA2C’, ip: ‘192.168.219.1’, os.name: ‘Windows 10’, os.arch: ‘amd64’, os.version: ‘10.0’, java.version: ‘1.8.0_181’
Driver info: com.kms.katalon.core.appium.driver.SwipeableAndroidDriver
Capabilities {app: C:\Users\Admin\Downloads\ap…, appActivity: com.msc3.registration.Login…, appPackage: com.bt.smartcontrols, appWaitDuration: 3000, autoGrantPermissions: true, automationName: uiautomator2, databaseEnabled: false, desired: {app: C:\Users\Admin\Downloads\ap…, appActivity: com.msc3.registration.Login…, appPackage: com.bt.smartcontrols, appWaitDuration: 3000, autoGrantPermissions: true, automationName: uiautomator2, deviceId: , deviceName: samsung SM-G950F (Android 9), fullReset: false, newCommandTimeout: 1800, noReset: true, noSign: true, platform: ANDROID, platformName: Android, udid: ce041714512980090d}, deviceApiLevel: 28, deviceId: , deviceManufacturer: samsung, deviceModel: SM-G950F, deviceName: ce041714512980090d, deviceScreenDensity: 480, deviceScreenSize: 1440x2960, deviceUDID: ce041714512980090d, fullReset: false, javascriptEnabled: true, locationContextEnabled: false, networkConnectionEnabled: true, newCommandTimeout: 1800, noReset: true, noSign: true, pixelRatio: 4, platform: ANDROID, platformName: ANDROID, platformVersion: 9, statBarHeight: 96, takesScreenshot: true, udid: ce041714512980090d, viewportRect: {height: 2672, left: 0, top: 96, width: 1440}, warnings: {}, webStorageEnabled: false}
Session ID: d09abcaa-27ef-4bd3-90ad-c3312a49c79c
*** Element info: {Using=-android uiautomator, value=new UiSelector().className(“android.widget.ImageView”).resourceId(“com.bt.smartcontrols:id/ivTrigger”).instance(9)}
at org.openqa.selenium.remote.ErrorHandler.createThrowable(ErrorHandler.java:214)
at org.openqa.selenium.remote.ErrorHandler.throwIfResponseFailed(ErrorHandler.java:166)
at org.openqa.selenium.remote.http.JsonHttpResponseCodec.reconstructValue(JsonHttpResponseCodec.java:40)
at org.openqa.selenium.remote.http.AbstractHttpResponseCodec.decode(AbstractHttpResponseCodec.java:80)
at org.openqa.selenium.remote.http.AbstractHttpResponseCodec.decode(AbstractHttpResponseCodec.java:44)
at org.openqa.selenium.remote.HttpCommandExecutor.execute(HttpCommandExecutor.java:164)
at io.appium.java_client.remote.AppiumCommandExecutor.execute(AppiumCommandExecutor.java:89)
at org.openqa.selenium.remote.RemoteWebDriver.execute(RemoteWebDriver.java:600)
at io.appium.java_client.DefaultGenericMobileDriver.execute(DefaultGenericMobileDriver.java:42)
at io.appium.java_client.AppiumDriver.execute(AppiumDriver.java:1)
at io.appium.java_client.android.AndroidDriver.execute(AndroidDriver.java:1)
at com.kms.katalon.core.appium.driver.SwipeableAndroidDriver.execute(SwipeableAndroidDriver.java:1)
at org.openqa.selenium.remote.RemoteWebDriver.findElements(RemoteWebDriver.java:397)
at io.appium.java_client.DefaultGenericMobileDriver.findElements(DefaultGenericMobileDriver.java:54)
at io.appium.java_client.AppiumDriver.findElements(AppiumDriver.java:149)
at io.appium.java_client.FindsByAndroidUIAutomator.findElementsByAndroidUIAutomator(FindsByAndroidUIAutomator.java:39)
at com.kms.katalon.core.mobile.keyword.internal.MobileSearchEngine.findAndroidElements(MobileSearchEngine.java:152)
at com.kms.katalon.core.mobile.keyword.internal.MobileSearchEngine.findWebElement(MobileSearchEngine.java:252)
at com.kms.katalon.core.mobile.keyword.internal.MobileSearchEngine$findWebElement.call(Unknown Source)
at com.kms.katalon.core.mobile.keyword.internal.MobileAbstractKeyword.findElement(MobileAbstractKeyword.groovy:105)
at com.kms.katalon.core.mobile.keyword.builtin.WaitForElementPresentKeyword$_waitForElementPresent_closure1.doCall(WaitForElementPresentKeyword.groovy:72)
at com.kms.katalon.core.mobile.keyword.builtin.WaitForElementPresentKeyword$_waitForElementPresent_closure1.call(WaitForElementPresentKeyword.groovy)
at com.kms.katalon.core.mobile.keyword.internal.MobileKeywordMain.runKeyword(MobileKeywordMain.groovy:21)
at com.kms.katalon.core.mobile.keyword.builtin.WaitForElementPresentKeyword.waitForElementPresent(WaitForElementPresentKeyword.groovy:80)
at com.kms.katalon.core.mobile.keyword.builtin.WaitForElementPresentKeyword.execute(WaitForElementPresentKeyword.groovy:64)
at com.kms.katalon.core.keyword.internal.KeywordExecutor.executeKeywordForPlatform(KeywordExecutor.groovy:56)
at com.kms.katalon.core.mobile.keyword.MobileBuiltInKeywords.waitForElementPresent(MobileBuiltInKeywords.groovy:588)
at com.kms.katalon.core.mobile.keyword.MobileBuiltInKeywords$waitForElementPresent$1.call(Unknown Source)
at New Test Case.run(New Test Case:52)
at com.kms.katalon.core.main.ScriptEngine.run(ScriptEngine.java:194)
at com.kms.katalon.core.main.ScriptEngine.runScriptAsRawText(ScriptEngine.java:119)
at com.kms.katalon.core.main.TestCaseExecutor.runScript(TestCaseExecutor.java:337)
at com.kms.katalon.core.main.TestCaseExecutor.doExecute(TestCaseExecutor.java:328)
at com.kms.katalon.core.main.TestCaseExecutor.processExecutionPhase(TestCaseExecutor.java:307)
at com.kms.katalon.core.main.TestCaseExecutor.accessMainPhase(TestCaseExecutor.java:299)
at com.kms.katalon.core.main.TestCaseExecutor.execute(TestCaseExecutor.java:233)
at com.kms.katalon.core.main.TestCaseMain.runTestCase(TestCaseMain.java:114)
at com.kms.katalon.core.keyword.builtin.CallTestCaseKeyword$_callTestCase_closure1.doCall(CallTestCaseKeyword.groovy:59)
at com.kms.katalon.core.keyword.builtin.CallTestCaseKeyword$_callTestCase_closure1.call(CallTestCaseKeyword.groovy)
at com.kms.katalon.core.keyword.internal.KeywordMain.runKeyword(KeywordMain.groovy:68)
at com.kms.katalon.core.keyword.builtin.CallTestCaseKeyword.callTestCase(CallTestCaseKeyword.groovy:81)
at com.kms.katalon.core.keyword.builtin.CallTestCaseKeyword.execute(CallTestCaseKeyword.groovy:44)
at com.kms.katalon.core.keyword.internal.KeywordExecutor.executeKeywordForPlatform(KeywordExecutor.groovy:56)
at com.kms.katalon.core.keyword.BuiltinKeywords.callTestCase(BuiltinKeywords.groovy:334)
at Iteration.run(Iteration:19)
at com.kms.katalon.core.main.ScriptEngine.run(ScriptEngine.java:194)
at com.kms.katalon.core.main.ScriptEngine.runScriptAsRawText(ScriptEngine.java:119)
at com.kms.katalon.core.main.TestCaseExecutor.runScript(TestCaseExecutor.java:337)
at com.kms.katalon.core.main.TestCaseExecutor.doExecute(TestCaseExecutor.java:328)
at com.kms.katalon.core.main.TestCaseExecutor.processExecutionPhase(TestCaseExecutor.java:307)
at com.kms.katalon.core.main.TestCaseExecutor.accessMainPhase(TestCaseExecutor.java:299)
at com.kms.katalon.core.main.TestCaseExecutor.execute(TestCaseExecutor.java:233)
at com.kms.katalon.core.main.TestCaseMain.runTestCase(TestCaseMain.java:114)
at com.kms.katalon.core.main.TestCaseMain$runTestCase$0.call(Unknown Source)
at TempTestCase1561123614363.run(TempTestCase1561123614363.groovy:21)

1 Like

Hi @satish1607,

That is odd that you’re seeing this only on one device type. Can you confirm what version of Appium you’re using by running the following on the command line?

appium -v

It’s recommended that you use Appium 1.8.1 if you’re using Katalon Studio 6.1.5. If you upgrade to Katalon Studio 6.2.1, you can use Appium 1.12.1.

Hope this helps,

Chris

My Appium version is 1.8.1 and Katalon Studio 6.1.5. Let me upgrade to 6.2 and see the behaviour.

After upgrade to Katalon Studio 6.2.1 and Appium version 1.12.1, unable to execute any test cases or suites, getting below error. Please let me know how to correct this

07-03-2019 09:34:55 AM Test Cases/GalaxyS9_CameraStreamingCheck/VideoStreamLatencyAppStartAndRestart

Elapsed time: 45.376s

Test Cases/GalaxyS9_CameraStreamingCheck/VideoStreamLatencyAppStartAndRestart FAILED.
Reason:
com.kms.katalon.core.exception.StepFailedException: Unable to start app at: ‘C:\Users\Admin\Downloads\apk\BTSmart.apk’ (Root cause: org.openqa.selenium.SessionNotCreatedException: Unable to create a new remote session. Please check the server log for more details. Original error: An unknown server-side error occurred while processing the command. Original error: The instrumentation process cannot be initialized. Make sure the application under test does not crash and investigate the logcat output.
Build info: version: ‘3.141.59’, revision: ‘e82be7d358’, time: ‘2018-11-14T08:25:53’
System info: host: ‘LAPTOP-B1BBNA2C’, ip: ‘192.168.219.1’, os.name: ‘Windows 10’, os.arch: ‘amd64’, os.version: ‘10.0’, java.version: ‘1.8.0_181’
Driver info: driver.version: SwipeableAndroidDriver
remote stacktrace: UnknownError: An unknown server-side error occurred while processing the command. Original error: The instrumentation process cannot be initialized. Make sure the application under test does not crash and investigate the logcat output.
at getResponseForW3CError (C:\Users\Admin\AppData\Roaming\npm\node_modules\appium\node_modules\appium-base-driver\lib\protocol\errors.js:826:9)
at asyncHandler (C:\Users\Admin\AppData\Roaming\npm\node_modules\appium\node_modules\appium-base-driver\lib\protocol\protocol.js:447:37)
Build info: version: ‘3.141.59’, revision: ‘e82be7d358’, time: ‘2018-11-14T08:25:53’
System info: host: ‘LAPTOP-B1BBNA2C’, ip: ‘192.168.219.1’, os.name: ‘Windows 10’, os.arch: ‘amd64’, os.version: ‘10.0’, java.version: ‘1.8.0_181’
Driver info: driver.version: SwipeableAndroidDriver
at io.appium.java_client.remote.AppiumCommandExecutor$1.createSession(AppiumCommandExecutor.java:208)
at io.appium.java_client.remote.AppiumCommandExecutor.createSession(AppiumCommandExecutor.java:217)
at io.appium.java_client.remote.AppiumCommandExecutor.execute(AppiumCommandExecutor.java:239)
at org.openqa.selenium.remote.RemoteWebDriver.execute(RemoteWebDriver.java:552)
at io.appium.java_client.DefaultGenericMobileDriver.execute(DefaultGenericMobileDriver.java:42)
at io.appium.java_client.AppiumDriver.execute(AppiumDriver.java:1)
at io.appium.java_client.android.AndroidDriver.execute(AndroidDriver.java:1)
at com.kms.katalon.core.appium.driver.SwipeableAndroidDriver.execute(SwipeableAndroidDriver.java:1)
at org.openqa.selenium.remote.RemoteWebDriver.startSession(RemoteWebDriver.java:213)
at org.openqa.selenium.remote.RemoteWebDriver.(RemoteWebDriver.java:131)
at io.appium.java_client.DefaultGenericMobileDriver.(DefaultGenericMobileDriver.java:38)
at io.appium.java_client.AppiumDriver.(AppiumDriver.java:84)
at io.appium.java_client.AppiumDriver.(AppiumDriver.java:94)
at io.appium.java_client.android.AndroidDriver.(AndroidDriver.java:95)
at com.kms.katalon.core.appium.driver.SwipeableAndroidDriver.(SwipeableAndroidDriver.java:19)
at com.kms.katalon.core.appium.driver.AppiumDriverManager.createMobileDriver(AppiumDriverManager.java:463)
at com.kms.katalon.core.appium.driver.AppiumDriverManager.createMobileDriver(AppiumDriverManager.java:447)
at com.kms.katalon.core.mobile.keyword.internal.MobileDriverFactory.startMobileDriver(MobileDriverFactory.java:392)
at com.kms.katalon.core.mobile.keyword.internal.MobileDriverFactory.startMobileDriver(MobileDriverFactory.java:283)
at com.kms.katalon.core.mobile.keyword.builtin.StartApplicationKeyword$_startApplication_closure1.doCall(StartApplicationKeyword.groovy:49)
at com.kms.katalon.core.mobile.keyword.builtin.StartApplicationKeyword$_startApplication_closure1.call(StartApplicationKeyword.groovy)
at com.kms.katalon.core.mobile.keyword.internal.MobileKeywordMain.runKeyword(MobileKeywordMain.groovy:21)
at com.kms.katalon.core.mobile.keyword.builtin.StartApplicationKeyword.startApplication(StartApplicationKeyword.groovy:51)
at com.kms.katalon.core.mobile.keyword.builtin.StartApplicationKeyword.execute(StartApplicationKeyword.groovy:40)
at com.kms.katalon.core.keyword.internal.KeywordExecutor.executeKeywordForPlatform(KeywordExecutor.groovy:56)
at com.kms.katalon.core.mobile.keyword.MobileBuiltInKeywords.startApplication(MobileBuiltInKeywords.groovy:59)
at com.kms.katalon.core.mobile.keyword.MobileBuiltInKeywords$startApplication.call(Unknown Source)
at VideoStreamLatencyAppStartAndRestart.run(VideoStreamLatencyAppStartAndRestart:18)
at com.kms.katalon.core.main.ScriptEngine.run(ScriptEngine.java:194)
at com.kms.katalon.core.main.ScriptEngine.runScriptAsRawText(ScriptEngine.java:119)
at com.kms.katalon.core.main.TestCaseExecutor.runScript(TestCaseExecutor.java:337)
at com.kms.katalon.core.main.TestCaseExecutor.doExecute(TestCaseExecutor.java:328)
at com.kms.katalon.core.main.TestCaseExecutor.processExecutionPhase(TestCaseExecutor.java:307)
at com.kms.katalon.core.main.TestCaseExecutor.accessMainPhase(TestCaseExecutor.java:299)
at com.kms.katalon.core.main.TestCaseExecutor.execute(TestCaseExecutor.java:233)
at com.kms.katalon.core.main.TestCaseMain.runTestCase(TestCaseMain.java:114)
at com.kms.katalon.core.main.TestCaseMain$runTestCase$0.call(Unknown Source)
at TempTestCase1562142888366.run(TempTestCase1562142888366.groovy:21)
Caused by: java.lang.reflect.InvocationTargetException
at io.appium.java_client.remote.AppiumCommandExecutor$1.createSession(AppiumCommandExecutor.java:186)
at io.appium.java_client.remote.AppiumCommandExecutor.createSession(AppiumCommandExecutor.java:217)
at io.appium.java_client.remote.AppiumCommandExecutor.execute(AppiumCommandExecutor.java:239)
at org.openqa.selenium.remote.RemoteWebDriver.execute(RemoteWebDriver.java:552)
at io.appium.java_client.DefaultGenericMobileDriver.execute(DefaultGenericMobileDriver.java:42)
at io.appium.java_client.AppiumDriver.execute(AppiumDriver.java:1)
at io.appium.java_client.android.AndroidDriver.execute(AndroidDriver.java:1)
at com.kms.katalon.core.appium.driver.SwipeableAndroidDriver.execute(SwipeableAndroidDriver.java:1)
at org.openqa.selenium.remote.RemoteWebDriver.startSession(RemoteWebDriver.java:213)
at org.openqa.selenium.remote.RemoteWebDriver.(RemoteWebDriver.java:131)
at io.appium.java_client.DefaultGenericMobileDriver.(DefaultGenericMobileDriver.java:38)
at io.appium.java_client.AppiumDriver.(AppiumDriver.java:84)
at io.appium.java_client.AppiumDriver.(AppiumDriver.java:94)
at io.appium.java_client.android.AndroidDriver.(AndroidDriver.java:95)
at com.kms.katalon.core.appium.driver.SwipeableAndroidDriver.(SwipeableAndroidDriver.java:19)
at com.kms.katalon.core.appium.driver.AppiumDriverManager.createMobileDriver(AppiumDriverManager.java:463)
at com.kms.katalon.core.appium.driver.AppiumDriverManager.createMobileDriver(AppiumDriverManager.java:447)
at com.kms.katalon.core.mobile.keyword.internal.MobileDriverFactory.startMobileDriver(MobileDriverFactory.java:392)
at com.kms.katalon.core.mobile.keyword.internal.MobileDriverFactory.startMobileDriver(MobileDriverFactory.java:283)
at com.kms.katalon.core.mobile.keyword.builtin.StartApplicationKeyword$_startApplication_closure1.doCall(StartApplicationKeyword.groovy:49)
at com.kms.katalon.core.mobile.keyword.builtin.StartApplicationKeyword$_startApplication_closure1.call(StartApplicationKeyword.groovy)
at com.kms.katalon.core.mobile.keyword.internal.MobileKeywordMain.runKeyword(MobileKeywordMain.groovy:21)
at com.kms.katalon.core.mobile.keyword.builtin.StartApplicationKeyword.startApplication(StartApplicationKeyword.groovy:51)
at com.kms.katalon.core.mobile.keyword.builtin.StartApplicationKeyword.execute(StartApplicationKeyword.groovy:40)
at com.kms.katalon.core.keyword.internal.KeywordExecutor.executeKeywordForPlatform(KeywordExecutor.groovy:56)
at com.kms.katalon.core.mobile.keyword.MobileBuiltInKeywords.startApplication(MobileBuiltInKeywords.groovy:59)
at com.kms.katalon.core.mobile.keyword.MobileBuiltInKeywords$startApplication.call(Unknown Source)
at Script1561537208285.run(Script1561537208285.groovy:18)
… 10 more
Caused by: org.openqa.selenium.WebDriverException: An unknown server-side error occurred while processing the command. Original error: The instrumentation process cannot be initialized. Make sure the application under test does not crash and investigate the logcat output.
Build info: version: ‘3.141.59’, revision: ‘e82be7d358’, time: ‘2018-11-14T08:25:53’
System info: host: ‘LAPTOP-B1BBNA2C’, ip: ‘192.168.219.1’, os.name: ‘Windows 10’, os.arch: ‘amd64’, os.version: ‘10.0’, java.version: ‘1.8.0_181’
Driver info: driver.version: SwipeableAndroidDriver
remote stacktrace: UnknownError: An unknown server-side error occurred while processing the command. Original error: The instrumentation process cannot be initialized. Make sure the application under test does not crash and investigate the logcat output.
at getResponseForW3CError (C:\Users\Admin\AppData\Roaming\npm\node_modules\appium\node_modules\appium-base-driver\lib\protocol\errors.js:826:9)
at asyncHandler (C:\Users\Admin\AppData\Roaming\npm\node_modules\appium\node_modules\appium-base-driver\lib\protocol\protocol.js:447:37)
at org.openqa.selenium.remote.W3CHandshakeResponse.lambda$errorHandler$0(W3CHandshakeResponse.java:62)
at org.openqa.selenium.remote.HandshakeResponse.lambda$getResponseFunction$0(HandshakeResponse.java:30)
at org.openqa.selenium.remote.ProtocolHandshake.lambda$createSession$0(ProtocolHandshake.java:126)
at org.openqa.selenium.remote.ProtocolHandshake.createSession(ProtocolHandshake.java:128)
… 38 more
)
at com.kms.katalon.core.keyword.internal.KeywordMain.stepFailed(KeywordMain.groovy:39)
at com.kms.katalon.core.mobile.keyword.internal.MobileKeywordMain.stepFailed(MobileKeywordMain.groovy:40)
at com.kms.katalon.core.mobile.keyword.internal.MobileKeywordMain.runKeyword(MobileKeywordMain.groovy:23)
at com.kms.katalon.core.mobile.keyword.builtin.StartApplicationKeyword.startApplication(StartApplicationKeyword.groovy:51)
at com.kms.katalon.core.mobile.keyword.builtin.StartApplicationKeyword.execute(StartApplicationKeyword.groovy:40)
at com.kms.katalon.core.keyword.internal.KeywordExecutor.executeKeywordForPlatform(KeywordExecutor.groovy:56)
at com.kms.katalon.core.mobile.keyword.MobileBuiltInKeywords.startApplication(MobileBuiltInKeywords.groovy:59)
at com.kms.katalon.core.mobile.keyword.MobileBuiltInKeywords$startApplication.call(Unknown Source)
at VideoStreamLatencyAppStartAndRestart.run(VideoStreamLatencyAppStartAndRestart:18)
at com.kms.katalon.core.main.ScriptEngine.run(ScriptEngine.java:194)
at com.kms.katalon.core.main.ScriptEngine.runScriptAsRawText(ScriptEngine.java:119)
at com.kms.katalon.core.main.TestCaseExecutor.runScript(TestCaseExecutor.java:337)
at com.kms.katalon.core.main.TestCaseExecutor.doExecute(TestCaseExecutor.java:328)
at com.kms.katalon.core.main.TestCaseExecutor.processExecutionPhase(TestCaseExecutor.java:307)
at com.kms.katalon.core.main.TestCaseExecutor.accessMainPhase(TestCaseExecutor.java:299)
at com.kms.katalon.core.main.TestCaseExecutor.execute(TestCaseExecutor.java:233)
at com.kms.katalon.core.main.TestCaseMain.runTestCase(TestCaseMain.java:114)
at com.kms.katalon.core.main.TestCaseMain$runTestCase$0.call(Unknown Source)
at TempTestCase1562142888366.run(TempTestCase1562142888366.groovy:21)
Caused by: org.openqa.selenium.SessionNotCreatedException: Unable to create a new remote session. Please check the server log for more details. Original error: An unknown server-side error occurred while processing the command. Original error: The instrumentation process cannot be initialized. Make sure the application under test does not crash and investigate the logcat output.
Build info: version: ‘3.141.59’, revision: ‘e82be7d358’, time: ‘2018-11-14T08:25:53’
System info: host: ‘LAPTOP-B1BBNA2C’, ip: ‘192.168.219.1’, os.name: ‘Windows 10’, os.arch: ‘amd64’, os.version: ‘10.0’, java.version: ‘1.8.0_181’
Driver info: driver.version: SwipeableAndroidDriver
remote stacktrace: UnknownError: An unknown server-side error occurred while processing the command. Original error: The instrumentation process cannot be initialized. Make sure the application under test does not crash and investigate the logcat output.
at getResponseForW3CError (C:\Users\Admin\AppData\Roaming\npm\node_modules\appium\node_modules\appium-base-driver\lib\protocol\errors.js:826:9)
at asyncHandler (C:\Users\Admin\AppData\Roaming\npm\node_modules\appium\node_modules\appium-base-driver\lib\protocol\protocol.js:447:37)
Build info: version: ‘3.141.59’, revision: ‘e82be7d358’, time: ‘2018-11-14T08:25:53’
System info: host: ‘LAPTOP-B1BBNA2C’, ip: ‘192.168.219.1’, os.name: ‘Windows 10’, os.arch: ‘amd64’, os.version: ‘10.0’, java.version: ‘1.8.0_181’
Driver info: driver.version: SwipeableAndroidDriver
at io.appium.java_client.remote.AppiumCommandExecutor$1.createSession(AppiumCommandExecutor.java:208)
at io.appium.java_client.remote.AppiumCommandExecutor.createSession(AppiumCommandExecutor.java:217)
at io.appium.java_client.remote.AppiumCommandExecutor.execute(AppiumCommandExecutor.java:239)
at org.openqa.selenium.remote.RemoteWebDriver.execute(RemoteWebDriver.java:552)
at io.appium.java_client.DefaultGenericMobileDriver.execute(DefaultGenericMobileDriver.java:42)
at io.appium.java_client.AppiumDriver.execute(AppiumDriver.java:1)
at io.appium.java_client.android.AndroidDriver.execute(AndroidDriver.java:1)
at com.kms.katalon.core.appium.driver.SwipeableAndroidDriver.execute(SwipeableAndroidDriver.java:1)
at org.openqa.selenium.remote.RemoteWebDriver.startSession(RemoteWebDriver.java:213)
at org.openqa.selenium.remote.RemoteWebDriver.(RemoteWebDriver.java:131)
at io.appium.java_client.DefaultGenericMobileDriver.(DefaultGenericMobileDriver.java:38)
at io.appium.java_client.AppiumDriver.(AppiumDriver.java:84)
at io.appium.java_client.AppiumDriver.(AppiumDriver.java:94)
at io.appium.java_client.android.AndroidDriver.(AndroidDriver.java:95)
at com.kms.katalon.core.appium.driver.SwipeableAndroidDriver.(SwipeableAndroidDriver.java:19)
at com.kms.katalon.core.appium.driver.AppiumDriverManager.createMobileDriver(AppiumDriverManager.java:463)
at com.kms.katalon.core.appium.driver.AppiumDriverManager.createMobileDriver(AppiumDriverManager.java:447)
at com.kms.katalon.core.mobile.keyword.internal.MobileDriverFactory.startMobileDriver(MobileDriverFactory.java:392)
at com.kms.katalon.core.mobile.keyword.internal.MobileDriverFactory.startMobileDriver(MobileDriverFactory.java:283)
at com.kms.katalon.core.mobile.keyword.builtin.StartApplicationKeyword$_startApplication_closure1.doCall(StartApplicationKeyword.groovy:49)
at com.kms.katalon.core.mobile.keyword.builtin.StartApplicationKeyword$_startApplication_closure1.call(StartApplicationKeyword.groovy)
at com.kms.katalon.core.mobile.keyword.internal.MobileKeywordMain.runKeyword(MobileKeywordMain.groovy:21)
… 16 more
Caused by: java.lang.reflect.InvocationTargetException
at io.appium.java_client.remote.AppiumCommandExecutor$1.createSession(AppiumCommandExecutor.java:186)
at io.appium.java_client.remote.AppiumCommandExecutor.createSession(AppiumCommandExecutor.java:217)
at io.appium.java_client.remote.AppiumCommandExecutor.execute(AppiumCommandExecutor.java:239)
at org.openqa.selenium.remote.RemoteWebDriver.execute(RemoteWebDriver.java:552)
at io.appium.java_client.DefaultGenericMobileDriver.execute(DefaultGenericMobileDriver.java:42)
at io.appium.java_client.AppiumDriver.execute(AppiumDriver.java:1)
at io.appium.java_client.android.AndroidDriver.execute(AndroidDriver.java:1)
at com.kms.katalon.core.appium.driver.SwipeableAndroidDriver.execute(SwipeableAndroidDriver.java:1)
at org.openqa.selenium.remote.RemoteWebDriver.startSession(RemoteWebDriver.java:213)
at org.openqa.selenium.remote.RemoteWebDriver.(RemoteWebDriver.java:131)
at io.appium.java_client.DefaultGenericMobileDriver.(DefaultGenericMobileDriver.java:38)
at io.appium.java_client.AppiumDriver.(AppiumDriver.java:84)
at io.appium.java_client.AppiumDriver.(AppiumDriver.java:94)
at io.appium.java_client.android.AndroidDriver.(AndroidDriver.java:95)
at com.kms.katalon.core.appium.driver.SwipeableAndroidDriver.(SwipeableAndroidDriver.java:19)
at com.kms.katalon.core.appium.driver.AppiumDriverManager.createMobileDriver(AppiumDriverManager.java:463)
at com.kms.katalon.core.appium.driver.AppiumDriverManager.createMobileDriver(AppiumDriverManager.java:447)
at com.kms.katalon.core.mobile.keyword.internal.MobileDriverFactory.startMobileDriver(MobileDriverFactory.java:392)
at com.kms.katalon.core.mobile.keyword.internal.MobileDriverFactory.startMobileDriver(MobileDriverFactory.java:283)
at com.kms.katalon.core.mobile.keyword.builtin.StartApplicationKeyword$_startApplication_closure1.doCall(StartApplicationKeyword.groovy:49)
at com.kms.katalon.core.mobile.keyword.builtin.StartApplicationKeyword$_startApplication_closure1.call(StartApplicationKeyword.groovy)
at com.kms.katalon.core.mobile.keyword.internal.MobileKeywordMain.runKeyword(MobileKeywordMain.groovy:21)
at com.kms.katalon.core.mobile.keyword.builtin.StartApplicationKeyword.startApplication(StartApplicationKeyword.groovy:51)
at com.kms.katalon.core.mobile.keyword.builtin.StartApplicationKeyword.execute(StartApplicationKeyword.groovy:40)
at com.kms.katalon.core.keyword.internal.KeywordExecutor.executeKeywordForPlatform(KeywordExecutor.groovy:56)
at com.kms.katalon.core.mobile.keyword.MobileBuiltInKeywords.startApplication(MobileBuiltInKeywords.groovy:59)
at com.kms.katalon.core.mobile.keyword.MobileBuiltInKeywords$startApplication.call(Unknown Source)
at Script1561537208285.run(Script1561537208285.groovy:18)
… 10 more
Caused by: org.openqa.selenium.WebDriverException: An unknown server-side error occurred while processing the command. Original error: The instrumentation process cannot be initialized. Make sure the application under test does not crash and investigate the logcat output.
Build info: version: ‘3.141.59’, revision: ‘e82be7d358’, time: ‘2018-11-14T08:25:53’
System info: host: ‘LAPTOP-B1BBNA2C’, ip: ‘192.168.219.1’, os.name: ‘Windows 10’, os.arch: ‘amd64’, os.version: ‘10.0’, java.version: ‘1.8.0_181’
Driver info: driver.version: SwipeableAndroidDriver
remote stacktrace: UnknownError: An unknown server-side error occurred while processing the command. Original error: The instrumentation process cannot be initialized. Make sure the application under test does not crash and investigate the logcat output.
at getResponseForW3CError (C:\Users\Admin\AppData\Roaming\npm\node_modules\appium\node_modules\appium-base-driver\lib\protocol\errors.js:826:9)
at asyncHandler (C:\Users\Admin\AppData\Roaming\npm\node_modules\appium\node_modules\appium-base-driver\lib\protocol\protocol.js:447:37)
at org.openqa.selenium.remote.W3CHandshakeResponse.lambda$errorHandler$0(W3CHandshakeResponse.java:62)
at org.openqa.selenium.remote.HandshakeResponse.lambda$getResponseFunction$0(HandshakeResponse.java:30)
at org.openqa.selenium.remote.ProtocolHandshake.lambda$createSession$0(ProtocolHandshake.java:126)
at org.openqa.selenium.remote.ProtocolHandshake.createSession(ProtocolHandshake.java:128)
at io.appium.java_client.remote.AppiumCommandExecutor$1.createSession(AppiumCommandExecutor.java:186)
at io.appium.java_client.remote.AppiumCommandExecutor.createSession(AppiumCommandExecutor.java:217)
at io.appium.java_client.remote.AppiumCommandExecutor.execute(AppiumCommandExecutor.java:239)
at org.openqa.selenium.remote.RemoteWebDriver.execute(RemoteWebDriver.java:552)
at io.appium.java_client.DefaultGenericMobileDriver.execute(DefaultGenericMobileDriver.java:42)
at io.appium.java_client.AppiumDriver.execute(AppiumDriver.java:1)
at io.appium.java_client.android.AndroidDriver.execute(AndroidDriver.java:1)
at com.kms.katalon.core.appium.driver.SwipeableAndroidDriver.execute(SwipeableAndroidDriver.java:1)
at org.openqa.selenium.remote.RemoteWebDriver.startSession(RemoteWebDriver.java:213)
at org.openqa.selenium.remote.RemoteWebDriver.(RemoteWebDriver.java:131)
at io.appium.java_client.DefaultGenericMobileDriver.(DefaultGenericMobileDriver.java:38)
at io.appium.java_client.AppiumDriver.(AppiumDriver.java:84)
at io.appium.java_client.AppiumDriver.(AppiumDriver.java:94)
at io.appium.java_client.android.AndroidDriver.(AndroidDriver.java:95)
at com.kms.katalon.core.appium.driver.SwipeableAndroidDriver.(SwipeableAndroidDriver.java:19)
at com.kms.katalon.core.appium.driver.AppiumDriverManager.createMobileDriver(AppiumDriverManager.java:463)
at com.kms.katalon.core.appium.driver.AppiumDriverManager.createMobileDriver(AppiumDriverManager.java:447)
at com.kms.katalon.core.mobile.keyword.internal.MobileDriverFactory.startMobileDriver(MobileDriverFactory.java:392)
at com.kms.katalon.core.mobile.keyword.internal.MobileDriverFactory.startMobileDriver(MobileDriverFactory.java:283)
at com.kms.katalon.core.mobile.keyword.builtin.StartApplicationKeyword$_startApplication_closure1.doCall(StartApplicationKeyword.groovy:49)
at com.kms.katalon.core.mobile.keyword.builtin.StartApplicationKeyword$_startApplication_closure1.call(StartApplicationKeyword.groovy)
at com.kms.katalon.core.mobile.keyword.internal.MobileKeywordMain.runKeyword(MobileKeywordMain.groovy:21)
at com.kms.katalon.core.mobile.keyword.builtin.StartApplicationKeyword.startApplication(StartApplicationKeyword.groovy:51)
at com.kms.katalon.core.mobile.keyword.builtin.StartApplicationKeyword.execute(StartApplicationKeyword.groovy:40)
at com.kms.katalon.core.keyword.internal.KeywordExecutor.executeKeywordForPlatform(KeywordExecutor.groovy:56)
at com.kms.katalon.core.mobile.keyword.MobileBuiltInKeywords.startApplication(MobileBuiltInKeywords.groovy:59)
at com.kms.katalon.core.mobile.keyword.MobileBuiltInKeywords$startApplication.call(Unknown Source)
at VideoStreamLatencyAppStartAndRestart.run(VideoStreamLatencyAppStartAndRestart:18)
… 10 more

Hi, I’ve got similar issues while I run my test cases on Katalon as well.

My environment running the Test Cases are as follows:
Katalon Studio 6.1.5
Appium 1.8.1
Mobile Device: Google Pixel XL
OS: Windows 10

The test cases that I intend to run should ideally take about 1 hour to run but seems like 10 to 15 mins into running it throws a Socket Hangup or a NullPointer Error at me.

I’ve added few screenshots if that helps. Any leads on how to overcome this issue would be of great help. Thanks in advance.

!

forum_3_47|690x493 !

sockathangup%20for%20Docs|690x200

Hi @satish1607,

Please apply this trick if you upgrade Appium from 1.8.1 to 1.12.1:

Thanks

1 Like

This is a typical Appium issue. The sugestion is:

  • Update Appium to the latest and Katalon Studio to the latest version (6.2.0 or newer).
  • Close the Appium driver after a single test and re-open the AUT at the begining of the next test case.

Thanks.

2 Likes

Hi duyluong

Thank you for taking the time drop a reply.

I would like to know what do you mean by saying “Close the Appium driver after a single test” - is there a keyword that will “Close/restart the Appium driver” the same way there is a keyword to close the AUT? How do I achieve this?

I am considering the first suggestion to update my version of Appium and KStudio to the latest. I will keep you posted regarding how I go with this.

P.S for anyone who is facing similar issues I’ve found that the Delay keyword usually poses as a contributing factor to the SocketHangup error. One way to go around it would be use “Delay only when required” and try to keep them at a max of 10 seconds not more. It is advisable to break into chunks of 10s delays if you need longer delays. I do NOT have a rationale for it now but that is something what I have observed.

1 Like
  • KS doesn’t provide Close Driver keyword but you can close by using the running AppiumDriver:
com.kms.katalon.core.appium.driver.AppiumDriverManager.getDriver().quit()
  • Update Appium to the latest version may not help you resolve the real problem but it is much more stable than v1.8.1.
1 Like

@duyluong : I need to add com.kms.katalon.core.appium.driver.AppiumDriverManager.getDriver().quit() in my script before starting " Start Application()"

Please do confirm.

Hi,

When i run a test suite, some test case failed because of this unexpected error:
(Root cause: org.openqa.selenium.WebDriverException: An unknown server-side error occurred while processing the command. Original error: Could not proxy command to remote server. Original error: Error: socket hang up

My environment is:
Katalon Studio: 6.3.2
Appium: 1.14.1
Android: 9.0
Mobile Device: Samsung S9
OS: Windows 10

I am already doing a driver quit at the end of my test cases before i close application: com.kms.katalon.core.appium.driver.AppiumDriverManager.getDriver().quit()

But when the test fails before this step it is a problem.

Can you help me?

@duyluong can you help me please?

The error still ocurs randomly when i run my test suite.

Thank you

1 Like

@duyluong today i had the same error over and over, again. It is a huge problem to run android tests and have more than an half failed because of this. Too much false positives that compromise our daily runs.

We don´t know what to do.

The error is below:

Failed to wait for element present (Root cause: org.openqa.selenium.WebDriverException:
An unknown server-side error occurred while processing the command. Original error: Could
not proxy command to remote server. Original error: Error: socket hang up
Build info: version: ‘3.141.59’, revision: ‘e82be7d358’, time: ‘2018-11-14T08:25:53’
System info: host: ‘026197391257’, ip: ‘192.168.13.197’, os.name: ‘Windows 10’, os.arch:
‘amd64’, os.version: ‘10.0’, java.version: ‘1.8.0_181’
Driver info: com.kms.katalon.core.appium.driver.SwipeableAndroidDriver
Capabilities {app: C:\Users\Public\app-myatlan…, appPackage: eu.atlantico.
bancoatlantico…, autoGrantPermissions: true, automationName: uiautomator2,
databaseEnabled: false, desired: {app: C:\Users\Public\app-myatlan…,
autoGrantPermissions: true, automationName: uiautomator2, deviceId: 1c91304c28057ece,
deviceName: samsung SM-G965F (Android 9), fullReset: false, newCommandTimeout:
1800, noReset: true, platform: ANDROID, platformName: android, platformVersion: 9,
systemPort: 49946, udid: 1c91304c28057ece}, deviceApiLevel: 28, deviceId:
1c91304c28057ece, deviceManufacturer: samsung, deviceModel: SM-G965F, deviceName:
1c91304c28057ece, deviceScreenDensity: 420, deviceScreenSize: 1080x2220,
deviceUDID: 1c91304c28057ece, fullReset: false, javascriptEnabled: true,
locationContextEnabled: false, networkConnectionEnabled: true, newCommandTimeout:
1800, noReset: true, pixelRatio: 2.625, platform: ANDROID, platformName: Android,
platformVersion: 9, statBarHeight: 63, systemPort: 49946, takesScreenshot: true, udid:
1c91304c28057ece, viewportRect: {height: 2031, left: 0, top: 63, width: 1080}, warnings: {},
webStorageEnabled: false}
Session ID: 5982c8fb-af16-4983-a336-319c376e4fb2
at org.openqa.selenium.remote.http.W3CHttpResponseCodec.createException
(W3CHttpResponseCodec.java:187)
at org.openqa.selenium.remote.http.W3CHttpResponseCodec.decode
(W3CHttpResponseCodec.java:122)
at org.openqa.selenium.remote.http.W3CHttpResponseCodec.decode
(W3CHttpResponseCodec.java:49)
at org.openqa.selenium.remote.HttpCommandExecutor.execute
(HttpCommandExecutor.java:158)
at io.appium.java_client.remote.AppiumCommandExecutor.execute
(AppiumCommandExecutor.java:239)
at org.openqa.selenium.remote.RemoteWebDriver.execute(RemoteWebDriver.
java:552)
at io.appium.java_client.DefaultGenericMobileDriver.execute
(DefaultGenericMobileDriver.java:46)
at io.appium.java_client.AppiumDriver.execute(AppiumDriver.java:1)
at io.appium.java_client.android.AndroidDriver.execute(AndroidDriver.java:1)
at com.kms.katalon.core.appium.driver.SwipeableAndroidDriver.execute
(SwipeableAndroidDriver.java:1)
at org.openqa.selenium.remote.
RemoteWebDriver$RemoteWebDriverOptions$RemoteWindow.getSize(RemoteWebDriver.
java:813)
at org.openqa.selenium.WebDriver$Window$getSize.call(Unknown Source)
at com.kms.katalon.core.mobile.keyword.internal.MobileAbstractKeyword.
findElement(MobileAbstractKeyword.groovy:81)
at com.kms.katalon.core.mobile.keyword.builtin.
WaitForElementPresentKeyword$_waitForElementPresent_closure1.doCall
(WaitForElementPresentKeyword.groovy:72)
at com.kms.katalon.core.mobile.keyword.builtin.
WaitForElementPresentKeyword$_waitForElementPresent_closure1.call
(WaitForElementPresentKeyword.groovy)
at com.kms.katalon.core.mobile.keyword.internal.MobileKeywordMain.
runKeyword(MobileKeywordMain.groovy:21)
at com.kms.katalon.core.mobile.keyword.builtin.WaitForElementPresentKeyword.
waitForElementPresent(WaitForElementPresentKeyword.groovy:80)
at com.kms.katalon.core.mobile.keyword.builtin.WaitForElementPresentKeyword.
execute(WaitForElementPresentKeyword.groovy:64)
at com.kms.katalon.core.keyword.internal.KeywordExecutor.
executeKeywordForPlatform(KeywordExecutor.groovy:56)
at com.kms.katalon.core.mobile.keyword.MobileBuiltInKeywords.
waitForElementPresent(MobileBuiltInKeywords.groovy:623)
at com.kms.katalon.core.mobile.keyword.
MobileBuiltInKeywords$waitForElementPresent$4.call(Unknown Source)
at MyAtlanticoApp.getAmount(MyAtlanticoApp.groovy:99)
at MyAtlanticoApp.getFinalAmount(MyAtlanticoApp.groovy:129)
at MyAtlanticoApp.invokeMethod(MyAtlanticoApp.groovy)
at com.kms.katalon.core.main.CustomKeywordDelegatingMetaClass.
invokeStaticMethod(CustomKeywordDelegatingMetaClass.java:50)
at depositoaprazo_24meses_mobilizar_Sucesso_USD.run
(depositoaprazo_24meses_mobilizar_Sucesso_USD:77)
at com.kms.katalon.core.main.ScriptEngine.run(ScriptEngine.java:194)
at com.kms.katalon.core.main.ScriptEngine.runScriptAsRawText(ScriptEngine.
java:119)
at com.kms.katalon.core.main.TestCaseExecutor.runScript(TestCaseExecutor.
java:337)
at com.kms.katalon.core.main.TestCaseExecutor.doExecute(TestCaseExecutor.
java:328)
at com.kms.katalon.core.main.TestCaseExecutor.processExecutionPhase
(TestCaseExecutor.java:307)
at com.kms.katalon.core.main.TestCaseExecutor.accessMainPhase
(TestCaseExecutor.java:299)
at com.kms.katalon.core.main.TestCaseExecutor.execute(TestCaseExecutor.
java:233)
at com.kms.katalon.core.main.TestSuiteExecutor.accessTestCaseMainPhase
(TestSuiteExecutor.java:169)
at com.kms.katalon.core.main.TestSuiteExecutor.accessTestSuiteMainPhase
(TestSuiteExecutor.java:142)
at com.kms.katalon.core.main.TestSuiteExecutor.execute(TestSuiteExecutor.java:
91)
at com.kms.katalon.core.main.TestCaseMain.startTestSuite(TestCaseMain.java:
157)
at com.kms.katalon.core.main.TestCaseMain$startTestSuite$0.call(Unknown
Source)
at TempTestSuite1578395381623.run(TempTestSuite1578395381623.groovy:35)
)

hi @duyluong i use appium 1.16.0 and i’ve added this at each test cases, but error still happen when i run test suites more than 10 cases, is any way to solve this?

Thanks :slight_smile:

1 Like

Check the cable of your phone to your computer. When the transmission cable has damage or the quality of the cable is bad it will make some important packages lost and make socket hang up error.

Hey Using appium 1.17.0 and Kat 7.4 having same random error. Any update on this ? thanks.

hi @pgonzalez you have to try to @royalredover 's solution, i’ve replace my cable to qualited cable and it’s work for a while, and now i’m still facing this error may be because my cable was deprecated

Hey @Joko_T_Susilo_Widodo , Im using ANdroid studio emulator :frowning:

hmm no idea, i’m still facing this error too :slight_smile:

I 've faced a similar issue. In my case the issue is because of multiple node process being launched and not terminated. So while starting every test I’m using taskkill to force kill the node.exe and I haven’t faced that socket hangup ever since then.

taskkill /F /im “node.exe”