Root cause: org.openqa.selenium.WebDriverException: unknown error: Element is not clickable

Product Forums Katalon Studio
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Sorry everyone, I am a beginner in katalon automation testing. I have getting the following error when I run a test case in Chrome. This is the error:

Unable to click on object ‘Object Repository/Page_AAA/button_Submit’ (Root cause: org.openqa.selenium.WebDriverException: unknown error: Element is not clickable at point (984, 597)

(Driver info: chromedriver=2.43.600210 (68dcf5eebde37173d4027fa8635e332711d2874a)) (WARNING: The server did not provide any stacktrace information)

Command duration or timeout: 0 milliseconds

Build info: version: ‘3.7.1’, revision: ‘8a0099a’, time: ‘2017-11-06T21:07:36.161Z’

System info: os.name: ‘Windows 10’, os.arch: ‘amd64’, os.version: ‘10.0’, java.version: ‘1.8.0_181’

Driver info: com.kms.katalon.selenium.driver.CChromeDriver

Capabilities {acceptInsecureCerts: false, acceptSslCerts: false, applicationCacheEnabled: false, browserConnectionEnabled: false, browserName: chrome, chrome: {chromedriverVersion: 2.43.600210 (68dcf5eebde371…, userDataDir: C:\Users\AAA\AppData\Loc…}, cssSelectorsEnabled: true, databaseEnabled: false, handlesAlerts: true, hasTouchScreen: false, javascriptEnabled: true, locationContextEnabled: true, mobileEmulationEnabled: false, nativeEvents: true, networkConnectionEnabled: false, pageLoadStrategy: normal, platform: XP, platformName: XP, rotatable: false, setWindowRect: true, takesHeapSnapshot: true, takesScreenshot: true, unexpectedAlertBehaviour: , unhandledPromptBehavior: , version: 70.0.3538.77, webStorageEnabled: true})

This flow about this case is:

1. login

2. view detail

3. edit TextArea at view detail

4. klik button_submit

Thank you…

2

Hi,

Please refer to item #4 from this guide to troubleshoot this issue and understand its root cause:

Regards

3

Vinh Nguyen said:

Hi,

Please refer to item #4 from this guide to troubleshoot this issue and understand its root cause:
https://docs.katalon.com/katalon-studio/docs/troubleshooting-common-issues-related-to-interacting-with-an-element.html

Regards

Sorry, i already use your instruction.
But is this true even though you have used instructions like #4?

Based on flow case:

1. login
2. list

3. view detail list

4. edit TextArea at view detail list

5. klik button_submit
6. back to list
7. logout

If we want to see the process, on the Katalon I set “Close Browser”, and I execute “run” of the katalon. Flow Case stop at #5.

When we record manual, this case shoulded be until logout.

But if we not set “Close Browser”, and we see from “Log Viewer” there is no problem anymore.

is it true like this or is there still something wrong I did?

Thank you…

4

Try adding a WebUI.delay() or WebUI.waitForElementClickable(‘button_submit id’) before clicking on the submit.

6

thank you so much, the item #4 can sovle my problem.

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