Katalon Studio almost entirely unresponsive

I found some similar reports here but they had all been closed after a year of getting no replies.

I am using Katalon for the first time. The three buttons in the START pane (New Project, Open Project and Clone Git Project") are unresponsive, and the “New > Project” menu option is disabled (which is inconsistent with the button, so looks like a bug). Menu options such as “File > New Sample Project > Sample API Tests Project” or “Help > About” are enabled but clicking on them has no effect. I can however close the application.

I am using Katalon 8.4.0 on Ubuntu 18.04, running it from the command line. When I start it up, I get these warnings:

WARNING: An illegal reflective access operation has occurred
WARNING: Illegal reflective access by org.codehaus.groovy.reflection.CachedClass (file:/home/PG4341/dev/EVA/Katalon/Katalon_Studio_Linux_64-8.4.0/plugins/org.codehaus.groovy_2.4.20.v202009301404-e2006-RELEASE/lib/groovy-all-2.4.20.jar) to method java.lang.Object.finalize()
WARNING: Please consider reporting this to the maintainers of org.codehaus.groovy.reflection.CachedClass
WARNING: Use --illegal-access=warn to enable warnings of further illegal reflective access operations
WARNING: All illegal access operations will be denied in a future release
Katalon workspace folder is set to default location: /home/PG4341/dev/EVA/Katalon/Katalon_Studio_Linux_64-8.4.0/config
Starting Groovy-Eclipse compiler resolver. Specified compiler level: unspecified
194 org.codehaus.groovy_2.4.20.v202009301404-e2006-RELEASE ACTIVE
WebView Server has been started on port 35017

(Katalon Studio:25513): Gtk-WARNING **: 16:38:42.560: Negative content width -4 (allocation 2, extents 3x3) while allocating gadget (node progressbar, owner GtkProgressBar)

(Katalon Studio:25513): Gtk-WARNING **: 16:38:42.560: Negative content width -2 (allocation 0, extents 1x1) while allocating gadget (node trough, owner GtkProgressBar)

(Katalon Studio:25513): Gtk-WARNING **: 16:38:42.560: Negative content width -4 (allocation 2, extents 3x3) while allocating gadget (node progressbar, owner GtkProgressBar)

(Katalon Studio:25513): Gtk-WARNING **: 16:38:42.560: Negative content width -2 (allocation 0, extents 1x1) while allocating gadget (node trough, owner GtkProgressBar)

(Katalon Studio:25513): Gtk-WARNING **: 16:38:42.561: Negative content width -4 (allocation 2, extents 3x3) while allocating gadget (node progressbar, owner GtkProgressBar)

(Katalon Studio:25513): Gtk-WARNING **: 16:38:42.561: Negative content width -2 (allocation 0, extents 1x1) while allocating gadget (node trough, owner GtkProgressBar)

(Katalon Studio:25513): Gtk-WARNING **: 16:38:42.561: Negative content width -4 (allocation 2, extents 3x3) while allocating gadget (node progressbar, owner GtkProgressBar)

(Katalon Studio:25513): Gtk-WARNING **: 16:38:42.561: Negative content width -2 (allocation 0, extents 1x1) while allocating gadget (node trough, owner GtkProgressBar)

@duyluong @nam.nguyen

Are you using openjdk8?
What this command shows?

$ java -version
openjdk version "1.8.0_332"
OpenJDK Runtime Environment (build 1.8.0_332-b09)
OpenJDK 64-Bit Server VM (build 25.332-b09, mixed mode)

Prior to 8.4.0, Katalon used to immediately throw an error message if a wrong java version was in use.
Starting with 8.4.0 it apparently attempts to start but hang …

java -version gives this output:

openjdk version "11.0.15" 2022-04-19
OpenJDK Runtime Environment (build 11.0.15+10-Ubuntu-0ubuntu0.18.04.1)
OpenJDK 64-Bit Server VM (build 11.0.15+10-Ubuntu-0ubuntu0.18.04.1, mixed mode, sharing)

you have to install openjdk8 (and switch to it)
read the docs carefully:

2 Likes

All good now, thanks. I OpenJDK8 installed but I needed to switch to it.