Katalon.exe fails to run - unable to locate companion library

Product Forums Katalon Studio
1

After downloading and extracting to a local folder katalon.exe fails to run.
Error: “The Katalon executable launcher was unable to locate its companion shared library.”
Does anyone have any idea how can I fix it, looking at a previous discussions the solution was to “extract fully” - I have extracted the zip file into a Katalon folder that I created.

2

Maybe the problem is about your unzipper program, please try to use another: 7Zip or Winrar.

Thanks

3

I was already using 7zip but using WINRAR did the trick. Many Thanks for your suggestion

4

Have the same issue but on Linux. Any help there? (Can’t install WinRAR on Linux)

5

Are you trying to use Katalon.exe on Linux?

Katalon.exe is for Windows only, you will never be able to use it on Linux.

6

no Katalonc (KRE)
EG: ./katalonc -noSplash -runMode=console -projectPath=""....

./katalonc -noSplash -runMode=console -projectPath="/home/nonadmin/Documents/iXKatalon/iXKatalon.prj" -retry=0 -testSuitePath="Test Suites/Pipelines/TS_Test_Pipeline" -browserType="Chrome (headless)" -executionProfile="default" -apiKey="###" -orgID=### --config -proxy.auth.option=NO_PROXY -proxy.system.option=NO_PROXY -proxy.system.applyToDesiredCapabilities=true -webui.autoUpdateDrivers=true

image

7

→ @duyluong

Could you help?

8

@mark.bain1,

What kind of OS are you using?
Have you installed OpenJDK 8 on your machine?

9

OS = Debian 11.6
and yse we are using OpenJDK 8 (even upgraded to 11 to see if that might fix things. but didn’t. so reverted back to 8)

I don’t know if this makes a difference, but from the box (base OS) we are generating a VM and running Katalon / tests on the VM

10

aaand … what is the OS and jdk version on the VM?

11

Sorry, the VM IS running Debian 11 and OpenJDK 8.