Please let us know what you are using Katalon Studio for?
I have currently applied Katalon Studio in my project. My company has a floating license for KRE.
How would your work be affected if this issue has not been resolved?
I can continue my job, resolving this ticket can boost my performance
Operating System
Windows 11
Katalon Studio Docker image: 8.2.0
Screenshots / Videos
ErrorLog
FAILED Cannot take screenshot (Root cause: com.kms.katalon.core.exception.StepFailedException: Cannot take screenshot
at com.kms.katalon.core.webui.keyword.internal.WebUIKeywordMain.stepFailed(WebUIKeywordMain.groovy:64)
at com.kms.katalon.core.webui.keyword.internal.WebUIKeywordMain.runKeyword(WebUIKeywordMain.groovy:26)
at com.kms.katalon.core.webui.keyword.builtin.TakeFullPageScreenshotKeyword.takeScreenshot(TakeFullPageScreenshotKeyword.groovy:125)
at com.kms.katalon.core.webui.keyword.builtin.TakeFullPageScreenshotKeyword.execute(TakeFullPageScreenshotKeyword.groovy:82)
at com.kms.katalon.core.keyword.internal.KeywordExecutor.executeKeywordForPlatform(KeywordExecutor.groovy:74)
at com.kms.katalon.core.webui.keyword.WebUiBuiltInKeywords.takeFullPageScreenshot(WebUiBuiltInKeywords.groovy:3225)
at generalKeyword.GeneralKeyword.takeFullPageScreenshot(GeneralKeyword.groovy:111)
at generalKeyword.GeneralKeyword.invokeMethod(GeneralKeyword.groovy)
at com.kms.katalon.core.main.CustomKeywordDelegatingMetaClass.invokeStaticMethod(CustomKeywordDelegatingMetaClass.java:50)
at 117_register_user_with_password_of_99_characters.run(117_register_user_with_password_of_99_characters:157)
at com.kms.katalon.core.main.ScriptEngine.run(ScriptEngine.java:194)
at com.kms.katalon.core.main.ScriptEngine.runScriptAsRawText(ScriptEngine.java:119)
at com.kms.katalon.core.main.TestCaseExecutor.runScript(TestCaseExecutor.java:442)
at com.kms.katalon.core.main.TestCaseExecutor.doExecute(TestCaseExecutor.java:433)
at com.kms.katalon.core.main.TestCaseExecutor.processExecutionPhase(TestCaseExecutor.java:412)
at com.kms.katalon.core.main.TestCaseExecutor.accessMainPhase(TestCaseExecutor.java:404)
at com.kms.katalon.core.main.TestCaseExecutor.execute(TestCaseExecutor.java:281)
at com.kms.katalon.core.main.TestSuiteExecutor.accessTestCaseMainPhase(TestSuiteExecutor.java:202)
at com.kms.katalon.core.main.TestSuiteExecutor.accessTestSuiteMainPhase(TestSuiteExecutor.java:164)
at com.kms.katalon.core.main.TestSuiteExecutor.execute(TestSuiteExecutor.java:105)
at com.kms.katalon.core.main.TestCaseMain.startTestSuite(TestCaseMain.java:181)
at com.kms.katalon.core.main.TestCaseMain$startTestSuite$0.call(Unknown Source)
at TempTestSuite1637574004016.run(TempTestSuite1637574004016.groovy:36)
Caused by: java.lang.RuntimeException: java.lang.reflect.InvocationTargetException
at com.assertthat.selenium_shutterbug.utils.web.Browser.sendCommand(Browser.java:678)
at com.assertthat.selenium_shutterbug.utils.web.Browser.takeFullPageScreenshotChromeCommand(Browser.java:549)
at com.assertthat.selenium_shutterbug.utils.web.Browser.takeFullPageScreenshot(Browser.java:150)
at com.assertthat.selenium_shutterbug.core.Shutterbug.shootPage(Shutterbug.java:154)
at com.assertthat.selenium_shutterbug.core.Shutterbug.shootPage(Shutterbug.java:83)
at com.assertthat.selenium_shutterbug.core.Shutterbug.shootPage(Shutterbug.java:69)
at com.kms.katalon.core.webui.util.FileUtil.takeFullPageScreenshot(FileUtil.java:86)
at com.kms.katalon.core.webui.keyword.builtin.TakeFullPageScreenshotKeyword$_takeScreenshot_closure1.doCall(TakeFullPageScreenshotKeyword.groovy:126)
at com.kms.katalon.core.webui.keyword.builtin.TakeFullPageScreenshotKeyword$_takeScreenshot_closure1.call(TakeFullPageScreenshotKeyword.groovy)
at com.kms.katalon.core.webui.keyword.internal.WebUIKeywordMain.runKeyword(WebUIKeywordMain.groovy:20)
at com.kms.katalon.core.webui.keyword.builtin.TakeFullPageScreenshotKeyword.takeScreenshot(TakeFullPageScreenshotKeyword.groovy:125)
at com.kms.katalon.core.webui.keyword.builtin.TakeFullPageScreenshotKeyword.execute(TakeFullPageScreenshotKeyword.groovy:82)
at com.kms.katalon.core.keyword.internal.KeywordExecutor.executeKeywordForPlatform(KeywordExecutor.groovy:74)
at com.kms.katalon.core.webui.keyword.WebUiBuiltInKeywords.takeFullPageScreenshot(WebUiBuiltInKeywords.groovy:3225)
at generalKeyword.GeneralKeyword.takeFullPageScreenshot(GeneralKeyword.groovy:111)
at generalKeyword.GeneralKeyword.invokeMethod(GeneralKeyword.groovy)
at com.kms.katalon.core.main.CustomKeywordDelegatingMetaClass.invokeStaticMethod(CustomKeywordDelegatingMetaClass.java:50)
at Script1635323929739.run(Script1635323929739.groovy:157)
... 13 more
Caused by: java.lang.reflect.InvocationTargetException
at com.assertthat.selenium_shutterbug.utils.web.Browser.sendCommand(Browser.java:675)
... 30 more
Caused by: org.openqa.selenium.WebDriverException: unknown error: session deleted because of page crash
from unknown error: cannot determine loading status
from tab crashed
(Session info: chrome=96.0.4664.45)
Build info: version: '3.141.59', revision: 'e82be7d358', time: '2018-11-14T08:25:53'
System info: host: 'caad169db9b8', ip: 'x.x.x.x', os.name: 'Linux', os.arch: 'amd64', os.version: '5.4.72-microsoft-standard-WSL2', java.version: '1.8.0_292'
Driver info: com.kms.katalon.selenium.driver.CChromeDriver
Capabilities {acceptInsecureCerts: false, browserName: chrome, browserVersion: 96.0.4664.45, chrome: {chromedriverVersion: 96.0.4664.45 (76e4c1bb2ab46..., userDataDir: /tmp/.com.google.Chrome.7fP8rS}, goog:chromeOptions: {debuggerAddress: localhost:41235}, javascriptEnabled: true, networkConnectionEnabled: false, pageLoadStrategy: normal, platform: LINUX, platformName: LINUX, proxy: Proxy(), setWindowRect: true, strictFileInteractability: false, timeouts: {implicit: 0, pageLoad: 300000, script: 30000}, unhandledPromptBehavior: dismiss and notify, webauthn:extension:credBlob: true, webauthn:extension:largeBlob: true, webauthn:virtualAuthenticators: true}
Session ID: c0c3c10b63a6647e9995647b38032c55
at org.openqa.selenium.remote.http.W3CHttpResponseCodec.createException(W3CHttpResponseCodec.java:187)
at org.openqa.selenium.remote.http.W3CHttpResponseCodec.decode(W3CHttpResponseCodec.java:122)
at org.openqa.selenium.remote.http.W3CHttpResponseCodec.decode(W3CHttpResponseCodec.java:49)
at org.openqa.selenium.remote.HttpCommandExecutor.execute(HttpCommandExecutor.java:158)
at org.openqa.selenium.remote.service.DriverCommandExecutor.execute(DriverCommandExecutor.java:83)
at org.openqa.selenium.remote.RemoteWebDriver.execute(RemoteWebDriver.java:552)
at com.kms.katalon.selenium.driver.CChromeDriver.execute(CChromeDriver.java:19)
... 31 more
)
INFO com.kms.katalon.core.exception.StepFailedException: Cannot take screenshot
Environment (for Web testing):
Chrome Browser and Driver: 96.0.4664.45
Steps to reproduce:
Actual Behavior:
We have some test case which are working perfectly on local Katalon Studio with chrome browser and driver 96.0.4664.45.
We are integrating our test in Jenkins and are using Katalon docker image for running test case in Jenkins.
With Katalon docker image 8.2.0 we have some test case that are failing when taking a full page screenshot. The Keyword that performs the action is working fine for others test case even in the test case where we got a failure. So I don’t think the Keyword we defined is the cause.
In the test case where it’s failing it happens when taking the final screenshot of a page where we have a JSON format and there is a vertical scroll bar.
For the moment we put in place a work around to catch the screenshot error and to not fail the test case. But still we need to understand where is the problem.
Before raising that issue, we tried to understand and find a solution from the community. The post is here
As there test cases are working fine on local Katalon Studio and not with Katalon Docker image, maybe it’s something with Katalon docker image.
We built a custom image with same version of chrome browser and driver as the local Katalon Studio but the error is still happening.
Expected Behavior:
No error when taking a screenshot of a page with vertical scroll bar