Internet Explorer is not open

luca_bottoni · September 10, 2018, 2:13pm

HI,

now if i launch my old test, but now in version 5.7.0 not open IE Browser

OS: win 10

Software: Katalon Studio 5.7.0

this is the log

-------------------------------

` I 2018-09-10 16:01:49:864 server.cc(86) Starting WebDriver server on port: ‘2333’ on host: ‘’
T 2018-09-10 16:01:49:864 server.cc(634) Entering Server::PopulateCommandRepository
T 2018-09-10 16:01:49:864 IEServer.cpp(32) Entering IEServer::IEServer
I 2018-09-10 16:01:49:864 IEServer.cpp(33) Driver version: 3.6.0.0 (32-bit)
T 2018-09-10 16:01:49:864 server.cc(121) Entering Server::Start
D 2018-09-10 16:01:49:864 server.cc(148) Civetweb ACL is -0.0.0.0/0,+127.0.0.1
T 2018-09-10 16:01:50:266 server.cc(174) Entering Server::ProcessRequest
T 2018-09-10 16:01:50:266 server.cc(183) Process request with: URI: /status HTTP verb: GET
body: {}
T 2018-09-10 16:01:50:271 server.cc(272) Entering Server::DispatchCommand
T 2018-09-10 16:01:50:271 server.cc(583) Entering Server::LookupCommand
D 2018-09-10 16:01:50:271 server.cc(281) Command: GET /status {}
T 2018-09-10 16:01:50:271 IEServer.cpp(51) Entering IEServer::GetStatus
T 2018-09-10 16:01:50:273 response.cc(72) Entering Response::SetSuccessResponse
T 2018-09-10 16:01:50:273 response.cc(78) Entering Response::SetResponse
T 2018-09-10 16:01:50:273 response.cc(51) Entering Response::Serialize
D 2018-09-10 16:01:50:273 server.cc(338) Response: {“value”:{“build”:{“version”:“3.6.0.0 (32-bit)”},“message”:“Ready to create session”,“os”:{“arch”:“x64”,“name”:“windows”,“version”:“10.0.17134.228 (WinBuild.160101.0800)”},“ready”:true}}

T 2018-09-10 16:01:50:273 server.cc(391) Entering Server::SendResponseToClient  
T 2018-09-10 16:01:50:273 response.cc(30) Entering Response::Deserialize  
T 2018-09-10 16:01:50:273 server.cc(445) Entering Server::SendHttpOk  
T 2018-09-10 16:01:50:447 server.cc(174) Entering Server::ProcessRequest  
T 2018-09-10 16:01:50:447 server.cc(238) Entering Server::ReadRequestBody  
T 2018-09-10 16:01:50:447 server.cc(183) Process request with: URI: /session HTTP verb: POST  
body: {  
  "desiredCapabilities": {"browserName":"internet explorer","ensureCleanSession":true,"ie.usePerProcessProxy":"true","platform":"WINDOWS","se:ieOptions":{"ie.usePerProcessProxy":"true"}},  
  "capabilities": {  
    "desiredCapabilities": {"browserName":"internet explorer","ensureCleanSession":true,"ie.usePerProcessProxy":"true","platform":"WINDOWS","se:ieOptions":{"ie.usePerProcessProxy":"true"}},  
    "firstMatch": [  
      {"browserName":"internet explorer","platformName":"windows","se:ieOptions":{"ie.usePerProcessProxy":"true"}}  
    ]  
  }  
}  
T 2018-09-10 16:01:50:447 server.cc(272) Entering Server::DispatchCommand  
T 2018-09-10 16:01:50:447 server.cc(583) Entering Server::LookupCommand  
D 2018-09-10 16:01:50:447 server.cc(281) Command: POST /session {  
  "desiredCapabilities": {"browserName":"internet explorer","ensureCleanSession":true,"ie.usePerProcessProxy":"true","platform":"WINDOWS","se:ieOptions":{"ie.usePerProcessProxy":"true"}},  
  "capabilities": {  
    "desiredCapabilities": {"browserName":"internet explorer","ensureCleanSession":true,"ie.usePerProcessProxy":"true","platform":"WINDOWS","se:ieOptions":{"ie.usePerProcessProxy":"true"}},  
    "firstMatch": [  
      {"browserName":"internet explorer","platformName":"windows","se:ieOptions":{"ie.usePerProcessProxy":"true"}}  
    ]  
  }  
}  
T 2018-09-10 16:01:50:447 IEServer.cpp(42) Entering IEServer::InitializeSession  
T 2018-09-10 16:01:50:447 IESession.cpp(38) Entering IESession::Initialize  
D 2018-09-10 16:01:50:447 IESession.cpp(53) Mutex acquired for session initalization  
T 2018-09-10 16:01:50:448 IECommandExecutor.cpp(386) Entering IECommandExecutor::ThreadProc  
T 2018-09-10 16:01:50:454 IECommandExecutor.cpp(47) Entering IECommandExecutor::OnCreate  
T 2018-09-10 16:01:50:454 IECommandExecutor.cpp(753) Entering IECommandExecutor::PopulateElementFinderMethods  
T 2018-09-10 16:01:50:454 InputManager.cpp(40) Entering InputManager::InputManager  
T 2018-09-10 16:01:50:454 InputManager.cpp(75) Entering InputManager::Initialize  
T 2018-09-10 16:01:50:454 BrowserFactory.cpp(998) Entering BrowserFactory::GetExecutableLocation  
T 2018-09-10 16:01:50:454 BrowserFactory.cpp(1039) Entering BrowserFactory::GetIEVersion  
T 2018-09-10 16:01:50:456 CommandHandlerRepository.cpp(108) Entering CommandHandlerRepository::PopulateCommandHandlers  
T 2018-09-10 16:01:50:456 IESession.cpp(99) Created thread for command executor returns HWND: '00050FB4'  
T 2018-09-10 16:01:50:456 IESession.cpp(103) Session id is retrived from command executor window: '918f4ba0-11f0-44a5-8cf0-2eb6b91f3d70'  
D 2018-09-10 16:01:50:456 IESession.cpp(109) Releasing session initialization mutex  
T 2018-09-10 16:01:50:456 IESession.cpp(191) Entering IESession::ExecuteCommand  
T 2018-09-10 16:01:50:456 IECommandExecutor.cpp(122) Entering IECommandExecutor::OnSetCommand  
T 2018-09-10 16:01:50:456 command.cc(31) Entering Command::Deserialize  
D 2018-09-10 16:01:50:457 command.cc(36) Raw JSON command: { "name" : "newSession", "locator" : { }, "parameters" : {  
  "desiredCapabilities": {"browserName":"internet explorer","ensureCleanSession":true,"ie.usePerProcessProxy":"true","platform":"WINDOWS","se:ieOptions":{"ie.usePerProcessProxy":"true"}},  
  "capabilities": {  
    "desiredCapabilities": {"browserName":"internet explorer","ensureCleanSession":true,"ie.usePerProcessProxy":"true","platform":"WINDOWS","se:ieOptions":{"ie.usePerProcessProxy":"true"}},  
    "firstMatch": [  
      {"browserName":"internet explorer","platformName":"windows","se:ieOptions":{"ie.usePerProcessProxy":"true"}}  
    ]  
  }  
} }  
T 2018-09-10 16:01:50:457 IECommandExecutor.cpp(133) Entering IECommandExecutor::OnExecCommand  
T 2018-09-10 16:01:50:457 IESession.cpp(212) Beginning wait for response length to be not zero  
T 2018-09-10 16:01:50:457 IECommandExecutor.cpp(454) Entering IECommandExecutor::DispatchCommand  
D 2018-09-10 16:01:50:457 CommandHandlers\NewSessionCommandHandler.cpp(46) Found W3C capabilities structure  
D 2018-09-10 16:01:50:457 CommandHandlers\NewSessionCommandHandler.cpp(505) Validating capabilities object  
D 2018-09-10 16:01:50:457 CommandHandlers\NewSessionCommandHandler.cpp(505) Validating capabilities object  
D 2018-09-10 16:01:50:457 CommandHandlers\NewSessionCommandHandler.cpp(535) Found browserNamecapability. Validating value type is string.  
D 2018-09-10 16:01:50:457 CommandHandlers\NewSessionCommandHandler.cpp(564) Found platformNamecapability. Validating value type is string.  
D 2018-09-10 16:01:50:457 CommandHandlers\NewSessionCommandHandler.cpp(794) Found proxycapability. Validating value type is object.  
T 2018-09-10 16:01:50:457 BrowserFactory.cpp(113) Entering BrowserFactory::Initialize  
T 2018-09-10 16:01:50:457 IECommandExecutor.cpp(631) Entering IECommandExecutor::CreateNewBrowser  
T 2018-09-10 16:01:50:457 BrowserFactory.cpp(142) Entering BrowserFactory::LaunchBrowserProcess  
D 2018-09-10 16:01:50:457 BrowserFactory.cpp(146) Ignoring Protected Mode Settings: 0  
D 2018-09-10 16:01:50:457 BrowserFactory.cpp(149) Checking validity of Protected Mode settings.  
T 2018-09-10 16:01:50:457 BrowserFactory.cpp(1058) Entering BrowserFactory::ProtectedModeSettingsAreValid  
D 2018-09-10 16:01:50:457 BrowserFactory.cpp(1061) Detected IE version: 11, Windows version supports Protected Mode: 1  
T 2018-09-10 16:01:50:457 BrowserFactory.cpp(1135) Entering BrowserFactory::GetZoneProtectedModeSetting  
D 2018-09-10 16:01:50:457 BrowserFactory.cpp(1152) Found Protected Mode setting value of 3 for zone 1  
T 2018-09-10 16:01:50:457 BrowserFactory.cpp(1135) Entering BrowserFactory::GetZoneProtectedModeSetting  
D 2018-09-10 16:01:50:457 BrowserFactory.cpp(1152) Found Protected Mode setting value of 3 for zone 2  
T 2018-09-10 16:01:50:457 BrowserFactory.cpp(1135) Entering BrowserFactory::GetZoneProtectedModeSetting  
D 2018-09-10 16:01:50:457 BrowserFactory.cpp(1152) Found Protected Mode setting value of 0 for zone 3  
D 2018-09-10 16:01:50:457 BrowserFactory.cpp(152) Has Valid Protected Mode Settings: 0  
W 2018-09-10 16:01:50:457 IECommandExecutor.cpp(635) Unable to launch browser, received NULL process ID  
T 2018-09-10 16:01:50:457 response.cc(85) Entering Response::SetErrorResponse  
T 2018-09-10 16:01:50:457 response.cc(78) Entering Response::SetResponse  
T 2018-09-10 16:01:50:457 IECommandExecutor.cpp(577) Entering IECommandExecutor::GetCurrentBrowser  
T 2018-09-10 16:01:50:457 IECommandExecutor.cpp(583) Entering IECommandExecutor::GetManagedBrowser  
T 2018-09-10 16:01:50:457 IECommandExecutor.cpp(586) Current command executor is not valid  
W 2018-09-10 16:01:50:457 IECommandExecutor.cpp(520) Unable to get current browser  
T 2018-09-10 16:01:50:457 response.cc(51) Entering Response::Serialize  
T 2018-09-10 16:01:50:467 IESession.cpp(221) Found non-zero response length  
T 2018-09-10 16:01:50:467 IECommandExecutor.cpp(156) Entering IECommandExecutor::OnGetResponse  
T 2018-09-10 16:01:50:467 IECommandExecutor.cpp(285) Entering IECommandExecutor::OnIsSessionValid  
T 2018-09-10 16:01:50:467 response.cc(30) Entering Response::Deserialize  
T 2018-09-10 16:01:50:467 server.cc(225) Entering Server::ShutDownSession  
T 2018-09-10 16:01:50:467 IESession.cpp(119) Entering IESession::ShutDown  
T 2018-09-10 16:01:50:467 IESession.cpp(173) Entering IESession::WaitForCommandExecutorExit  
D 2018-09-10 16:01:50:467 IESession.cpp(150) Executor shutdown successful!  
D 2018-09-10 16:01:50:467 IESession.cpp(158) Posting thread shutdown message  
D 2018-09-10 16:01:50:467 IESession.cpp(161) Starting wait for thread completion  
D 2018-09-10 16:01:50:467 IECommandExecutor.cpp(436) Shutdown message received  
D 2018-09-10 16:01:50:467 IESession.cpp(164) Waiting for thread to end returned 4294967295  
D 2018-09-10 16:01:50:467 server.cc(338) Response: {"value":{"data":null,"error":"session not created","message":"Unexpected error launching Internet Explorer. Protected Mode settings are not the same for all zones. Enable Protected Mode must be set to the same value (enabled or disabled) for all zones.","stacktrace":""}}  

T 2018-09-10 16:01:50:467 server.cc(391) Entering Server::SendResponseToClient  
T 2018-09-10 16:01:50:467 response.cc(30) Entering Response::Deserialize  
T 2018-09-10 16:01:50:467 server.cc(485) Entering Server::SendHttpInternalError  
D 2018-09-10 16:01:50:467 IECommandExecutor.cpp(97) Entering IECommandExecutor::OnDestroy  
D 2018-09-10 16:01:50:467 IECommandExecutor.cpp(99) Clearing managed element cache  
D 2018-09-10 16:01:50:467 IECommandExecutor.cpp(102) Closing command handler repository  
D 2018-09-10 16:01:50:468 IECommandExecutor.cpp(104) Closing element finder  
D 2018-09-10 16:01:50:468 IECommandExecutor.cpp(106) Closing input manager  
D 2018-09-10 16:01:50:468 IECommandExecutor.cpp(108) Closing proxy manager  
T 2018-09-10 16:01:50:468 ProxyManager.cpp(185) ProxyManager::RestoreProxySettings  
D 2018-09-10 16:01:50:468 IECommandExecutor.cpp(110) Closing browser factory  
D 2018-09-10 16:01:50:468 IECommandExecutor.cpp(112) Posting quit message  
D 2018-09-10 16:01:50:468 IECommandExecutor.cpp(114) Leaving IECommandExecutor::OnDestroy  
D 2018-09-10 16:01:50:468 IECommandExecutor.cpp(438) Returned from DestroyWindow()  
D 2018-09-10 16:01:50:468 IECommandExecutor.cpp(447) Exited IECommandExecutor thread message loop

`

luca_bottoni · September 11, 2018, 8:45am

i have IE installed, why in this version not open Edge and IE. IE e Edge work fine in my pc, but not with selenium server inside katalon

luca_bottoni · September 11, 2018, 9:23am

resolved, is not a but but Katalon require all zones (Internet, Local intranet, Trusted sites, Restricted sites) have to the same protected mode (enable or disable)

Open IE
Go to Tools -> Internet Options -> Security
Set all zones (Internet, Local intranet, Trusted sites, Restricted sites) to the same protected mode, enabled or disabled

NB: set also zoom to 100%

lucky2019 · March 24, 2019, 4:23am

I tried all the settings mentioned to configure IE11, registry settings etc, but the Katalong Studio does not recognize/record any key strokes or actions beside open browser and Navigate to Url. Not sure if anything else need to be done or if there’s an issue with Katalon Studio software itself. I tried in 5.10 and 6.1.0 but no luck with IE11.
Please help.

Gilead · March 26, 2019, 12:13pm

Just download an older version and run it there, then try to run it again in the newest.

Regards,

G.

mariamtamer91 · April 9, 2019, 8:53am

it finally works after your instructions… Thanks!!

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Internet Explorer is not open

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