Failed to Activate Runtime Engine Trial Version

Hello, i have a problem here.
So, i try to activate katalon runtime engine with new katalon account. But i got this error. How to solve this problem? Thank you

Hi we are also experiencing a similar issue which is preventing us from evaluating KRE. The first time KRE ran I believe it activated online successfully (but I was missing a parameter so it then failed). The second time after correcting the missing parameter it failed activation. Could anyone offer any advice?

This is now working for me - I clicked “Generate Command” in the command builder and used that rather than writing my own command and pasting in the api key, although I can’t see any difference perhaps the key refreshed as part of that process.

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