Hi,
When I try to record using “Chrome”, it keeps throwing “Chrome Session Error- Could not start a new session: … session not created : DevTools ActivePort file does not exist”. Chrome driver and chrome version on my machine are matching. Have reinstalled chrome, java and katalon studio , but no luck.
Any help please?
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your katalon version?
can you share error logs
Try the below
Open CMD and execute the below command and then run Katalon test again
taskkill /F /IM chromedriver.exe /T
Tried already but same issue.
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try reinstalling chrome
Have reinstalled chrome & Katalon studio, also replaced chromedriver too, still not resolved.
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which version : chrome and katalon ?
can you try to open the KS as administrator and then check again (Run as administrator)
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can you share full error trace ?
Do you have a support account? If so, make a ticket and share the results of the following:
In your address bar paste: chrome://policy/
Click More Actions → Export to JSON
Attach the exported JSON on the case.
The items in that json are somewhat sensitive (like User ID) so I wouldn’t advise putting them on this forum post unless you remove them. I’m most interested in what Chrome policies you have enabled.
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@kalpana.bulla can you try per above post
Hi @kalpana.bulla,
Have you solved your problem yet? If yes, please help provide solution so that others can refer to it. If no, give more information or close the topic if you no longer work on this. Thank you