Chrome Session Error : Session not created:DevTools ActivePort file does not exist

Product Forums Katalon Studio
1

Hi,
When I try to record using “Chrome”, it keeps throwing “Chrome Session Error- Could not start a new session: … session not created : DevTools ActivePort file does not exist”. Chrome driver and chrome version on my machine are matching. Have reinstalled chrome, java and katalon studio , but no luck.
Any help please?

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2

your katalon version?

3

can you share error logs

4

Try the below

Open CMD and execute the below command and then run Katalon test again

taskkill /F /IM chromedriver.exe /T

6

Tried already but same issue.

1 Like
7

try reinstalling chrome

8

Have reinstalled chrome & Katalon studio, also replaced chromedriver too, still not resolved.

1 Like
9

which version : chrome and katalon ?

can you try to open the KS as administrator and then check again (Run as administrator)

1 Like
10

can you share full error trace ?

11

Do you have a support account? If so, make a ticket and share the results of the following:

In your address bar paste: chrome://policy/

Click More Actions → Export to JSON
Attach the exported JSON on the case.

The items in that json are somewhat sensitive (like User ID) so I wouldn’t advise putting them on this forum post unless you remove them. I’m most interested in what Chrome policies you have enabled.

2 Likes
12

@kalpana.bulla can you try per above post