In our application after giving credentials and click on login button, there is certificate popup comes in where users need to click on OK to continue. When I am spying for objects, tool is not identifying the popups. How to handle in this situation…

Please read through this document - if you cant find a solution in there please reply back with more details on the pop up its self https://docs.katalon.com/katalon-studio/tutorials/pop_up_dialog_issue.html#what-is-a-pop-up

Thanks for the link.. In the link it says “To handle such pop-ups as described, you need to capture them first using the Object Spy feature in Katalon Studio”.. But the popup i am getting, spy is unable to identify. Attached screenshot [image]

Hmm strange - could you please send throughthe HTML snippet for the pop up

I am unable to right click and get the HTML

If you use the web recorder to record the steps you take, when you click on ok does it record a step and a object ? if so can you please share the script steps

Nope… Recording is not capturing the popup clicks

[image] phanikumar.gk: I am unable to right click and get the HTML No, because that’s a browser hosted dialog, not a dialog derived from the HTML. Try this: https://docs.katalon.com/katalon-studio/tutorials/configure_katalon_studio_web_automation_test_project.html#certificate-settings And read the responses from @devalex88 here: [image] How to Select Browser User Certs Web Testing Website under test requires user certs to be selected and the click ok to logon. we have over 150 user profiles that need to be automated and selected as the scripts change. How can i get Katalon to select the cert and click ok? [image]

This is fixed by adding below code - import java.awt.Robot as Robot import java.awt.event.KeyEvent as KeyEvent def t1 = new Thread((({ for (i = 0; i < 10; i++) { Robot robot = new Robot() Thread.sleep(5000) robot.keyPress(KeyEvent.VK_ENTER) Thread.sleep(1000) break } }) as Runnable)) and add below code just before the action where popup displays t1.start()

it was working and after alot of runs it stopped working Do you have any idea why ?

Browser popups handling

Web Testing

Russ_Thomas February 27, 2019, 12:47pm 8

No, because that’s a browser hosted dialog, not a dialog derived from the HTML.

Try this:

https://docs.katalon.com/katalon-studio/tutorials/configure_katalon_studio_web_automation_test_project.html#certificate-settings

And read the responses from @devalex88 here:

Topic		Replies	Views
Cannot access Browser Login prompt/dialog Web Testing katalon-studio	25	5800	January 30, 2024
Pop up not detected Web Testing katalon-studio , web-testing	2	957	March 12, 2019
Auth pop up sign Web Testing katalon-studio	3	1117	August 8, 2022
Pop up trigered by Firefox Web Testing katalon-studio	13	2056	May 4, 2021
Pop-up Support - Certificate Selection Pop-up? Web Testing katalon-studio	7	2077	April 3, 2021

Browser popups handling

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