Application opens but other steps wont work getting error message

Product Forums Katalon Studio
1

hello all,

am new to katalon and trying to record the test case.
application opens through katalon but other actions are not working. getting a below error
Caused by: org.openqa.selenium.UnsupportedCommandException: Build info: version: ‘3.141.59’, revision: ‘e82be7d358’, time: ‘2018-11-14T08:25:53’

06-26-2020 02:18:10 PM Test Cases/New Test Case (1)

Elapsed time: 5.643s

Test Cases/New Test Case (1) FAILED.
Reason:
com.kms.katalon.core.exception.StepFailedException: Build info: version: ‘3.141.59’, revision: ‘e82be7d358’, time: ‘2018-11-14T08:25:53’
System info: host: ‘PUNASHRI-PC’, ip: ‘192.168.43.186’, os.name: ‘Windows 7’, os.arch: ‘amd64’, os.version: ‘6.1’, java.version: ‘1.8.0_181’
Driver info: io.appium.java_client.windows.WindowsDriver
Capabilities {app: C:\Users\Punashri\Desktop\R…, javascriptEnabled: true, platform: ANY, platformName: ANY}
Session ID: 742E0D5F-921F-42EE-9D51-0812DCFBB2C9 (Root cause: org.openqa.selenium.UnsupportedCommandException: Build info: version: ‘3.141.59’, revision: ‘e82be7d358’, time: ‘2018-11-14T08:25:53’
System info: host: ‘PUNASHRI-PC’, ip: ‘192.168.43.186’, os.name: ‘Windows 7’, os.arch: ‘amd64’, os.version: ‘6.1’, java.version: ‘1.8.0_181’
Driver info: io.appium.java_client.windows.WindowsDriver
Capabilities {app: C:\Users\Punashri\Desktop\R…, javascriptEnabled: true, platform: ANY, platformName: ANY}
Session ID: 742E0D5F-921F-42EE-9D51-0812DCFBB2C9
at org.openqa.selenium.remote.ErrorHandler.createThrowable(ErrorHandler.java:214)
at org.openqa.selenium.remote.ErrorHandler.throwIfResponseFailed(ErrorHandler.java:166)
at org.openqa.selenium.remote.RemoteWebDriver.execute(RemoteWebDriver.java:586)
at io.appium.java_client.DefaultGenericMobileDriver.execute(DefaultGenericMobileDriver.java:46)
at io.appium.java_client.AppiumDriver.execute(AppiumDriver.java:1)
at io.appium.java_client.windows.WindowsDriver.execute(WindowsDriver.java:1)
at io.appium.java_client.HasSessionDetails.getSessionDetails(HasSessionDetails.java:39)
at io.appium.java_client.HasSessionDetails.getSessionDetail(HasSessionDetails.java:56)
at io.appium.java_client.HasSessionDetails.getPlatformName(HasSessionDetails.java:65)
at io.appium.java_client.internal.JsonToMobileElementConverter.(JsonToMobileElementConverter.java:49)
at io.appium.java_client.AppiumDriver.(AppiumDriver.java:89)
at io.appium.java_client.windows.WindowsDriver.(WindowsDriver.java:38)
at com.kms.katalon.core.windows.driver.WindowsDriverFactory.newWindowsDriver(WindowsDriverFactory.java:181)
at com.kms.katalon.core.windows.driver.WindowsDriverFactory.startApplication(WindowsDriverFactory.java:99)
at com.kms.katalon.core.windows.driver.WindowsDriverFactory.startApplication(WindowsDriverFactory.java:83)
at com.kms.katalon.core.windows.driver.WindowsDriverFactory$startApplication.call(Unknown Source)
at com.kms.katalon.core.windows.keyword.builtin.StartApplicationWithTitleKeyword$_startApplicationWithTitle_closure1.doCall(StartApplicationWithTitleKeyword.groovy:33)
at com.kms.katalon.core.windows.keyword.builtin.StartApplicationWithTitleKeyword$_startApplicationWithTitle_closure1.doCall(StartApplicationWithTitleKeyword.groovy)
at com.kms.katalon.core.keyword.internal.KeywordMain.runKeyword(KeywordMain.groovy:77)
at com.kms.katalon.core.keyword.internal.KeywordMain$runKeyword.call(Unknown Source)
at com.kms.katalon.core.windows.keyword.builtin.StartApplicationWithTitleKeyword.startApplicationWithTitle(StartApplicationWithTitleKeyword.groovy:32)
at com.kms.katalon.core.windows.keyword.builtin.StartApplicationWithTitleKeyword.execute(StartApplicationWithTitleKeyword.groovy:28)
at com.kms.katalon.core.keyword.internal.KeywordExecutor.executeKeywordForPlatform(KeywordExecutor.groovy:72)
at com.kms.katalon.core.windows.keyword.WindowsBuiltinKeywords.startApplicationWithTitle(WindowsBuiltinKeywords.java:818)
at com.kms.katalon.core.windows.keyword.WindowsBuiltinKeywords$startApplicationWithTitle.call(Unknown Source)
at New Test Case (1).run(New Test Case (1):19)
at com.kms.katalon.core.main.ScriptEngine.run(ScriptEngine.java:194)
at com.kms.katalon.core.main.ScriptEngine.runScriptAsRawText(ScriptEngine.java:119)
at com.kms.katalon.core.main.TestCaseExecutor.runScript(TestCaseExecutor.java:337)
at com.kms.katalon.core.main.TestCaseExecutor.doExecute(TestCaseExecutor.java:328)
at com.kms.katalon.core.main.TestCaseExecutor.processExecutionPhase(TestCaseExecutor.java:307)
at com.kms.katalon.core.main.TestCaseExecutor.accessMainPhase(TestCaseExecutor.java:299)
at com.kms.katalon.core.main.TestCaseExecutor.execute(TestCaseExecutor.java:233)
at com.kms.katalon.core.main.TestCaseMain.runTestCase(TestCaseMain.java:114)
at com.kms.katalon.core.main.TestCaseMain.runTestCase(TestCaseMain.java:105)
at com.kms.katalon.core.main.TestCaseMain$runTestCase$0.call(Unknown Source)
at TempTestCase1593161287415.run(TempTestCase1593161287415.groovy:25)
)
at com.kms.katalon.core.keyword.internal.KeywordMain.stepFailed(KeywordMain.groovy:50)
at com.kms.katalon.core.keyword.internal.KeywordMain.stepFailed(KeywordMain.groovy)
at com.kms.katalon.core.keyword.internal.KeywordMain.runKeyword(KeywordMain.groovy:79)
at com.kms.katalon.core.keyword.internal.KeywordMain$runKeyword.call(Unknown Source)
at com.kms.katalon.core.windows.keyword.builtin.StartApplicationWithTitleKeyword.startApplicationWithTitle(StartApplicationWithTitleKeyword.groovy:32)
at com.kms.katalon.core.windows.keyword.builtin.StartApplicationWithTitleKeyword.execute(StartApplicationWithTitleKeyword.groovy:28)
at com.kms.katalon.core.keyword.internal.KeywordExecutor.executeKeywordForPlatform(KeywordExecutor.groovy:72)
at com.kms.katalon.core.windows.keyword.WindowsBuiltinKeywords.startApplicationWithTitle(WindowsBuiltinKeywords.java:818)
at com.kms.katalon.core.windows.keyword.WindowsBuiltinKeywords$startApplicationWithTitle.call(Unknown Source)
at New Test Case (1).run(New Test Case (1):19)
at com.kms.katalon.core.main.ScriptEngine.run(ScriptEngine.java:194)
at com.kms.katalon.core.main.ScriptEngine.runScriptAsRawText(ScriptEngine.java:119)
at com.kms.katalon.core.main.TestCaseExecutor.runScript(TestCaseExecutor.java:337)
at com.kms.katalon.core.main.TestCaseExecutor.doExecute(TestCaseExecutor.java:328)
at com.kms.katalon.core.main.TestCaseExecutor.processExecutionPhase(TestCaseExecutor.java:307)
at com.kms.katalon.core.main.TestCaseExecutor.accessMainPhase(TestCaseExecutor.java:299)
at com.kms.katalon.core.main.TestCaseExecutor.execute(TestCaseExecutor.java:233)
at com.kms.katalon.core.main.TestCaseMain.runTestCase(TestCaseMain.java:114)
at com.kms.katalon.core.main.TestCaseMain.runTestCase(TestCaseMain.java:105)
at com.kms.katalon.core.main.TestCaseMain$runTestCase$0.call(Unknown Source)
at TempTestCase1593161287415.run(TempTestCase1593161287415.groovy:25)
Caused by: org.openqa.selenium.UnsupportedCommandException: Build info: version: ‘3.141.59’, revision: ‘e82be7d358’, time: ‘2018-11-14T08:25:53’
System info: host: ‘PUNASHRI-PC’, ip: ‘192.168.43.186’, os.name: ‘Windows 7’, os.arch: ‘amd64’, os.version: ‘6.1’, java.version: ‘1.8.0_181’
Driver info: io.appium.java_client.windows.WindowsDriver
Capabilities {app: C:\Users\Punashri\Desktop\R…, javascriptEnabled: true, platform: ANY, platformName: ANY}
Session ID: 742E0D5F-921F-42EE-9D51-0812DCFBB2C9
at org.openqa.selenium.remote.ErrorHandler.createThrowable(ErrorHandler.java:214)
at org.openqa.selenium.remote.ErrorHandler.throwIfResponseFailed(ErrorHandler.java:166)
at org.openqa.selenium.remote.RemoteWebDriver.execute(RemoteWebDriver.java:586)
at io.appium.java_client.DefaultGenericMobileDriver.execute(DefaultGenericMobileDriver.java:46)
at io.appium.java_client.AppiumDriver.execute(AppiumDriver.java:1)
at io.appium.java_client.windows.WindowsDriver.execute(WindowsDriver.java:1)
at io.appium.java_client.HasSessionDetails.getSessionDetails(HasSessionDetails.java:39)
at io.appium.java_client.HasSessionDetails.getSessionDetail(HasSessionDetails.java:56)
at io.appium.java_client.HasSessionDetails.getPlatformName(HasSessionDetails.java:65)
at io.appium.java_client.internal.JsonToMobileElementConverter.(JsonToMobileElementConverter.java:49)
at io.appium.java_client.AppiumDriver.(AppiumDriver.java:89)
at io.appium.java_client.windows.WindowsDriver.(WindowsDriver.java:38)
at com.kms.katalon.core.windows.driver.WindowsDriverFactory.newWindowsDriver(WindowsDriverFactory.java:181)
at com.kms.katalon.core.windows.driver.WindowsDriverFactory.startApplication(WindowsDriverFactory.java:99)
at com.kms.katalon.core.windows.driver.WindowsDriverFactory.startApplication(WindowsDriverFactory.java:83)
at com.kms.katalon.core.windows.driver.WindowsDriverFactory$startApplication.call(Unknown Source)
at com.kms.katalon.core.windows.keyword.builtin.StartApplicationWithTitleKeyword$_startApplicationWithTitle_closure1.doCall(StartApplicationWithTitleKeyword.groovy:33)
at com.kms.katalon.core.windows.keyword.builtin.StartApplicationWithTitleKeyword$_startApplicationWithTitle_closure1.doCall(StartApplicationWithTitleKeyword.groovy)
at com.kms.katalon.core.keyword.internal.KeywordMain.runKeyword(KeywordMain.groovy:77)
… 18 more

2

Could please share more information on this and at which point it is breaking ,also if possible please share screenshot of it.

3

after launching the application, next step is to click on text box and enter a value.

Capture image
Capture image1360×637 54.1 KB

4

@punashri

Katalon Windows Desktop App testing only support Windows 10, not Windows 7. Please run the test on a Windows 10 machine.

5

Below is the error message am getting when am trying to launch a application through record windows actions.

eroor

6

Step 1: Restart & update. Restart your phone. Important: Settings can vary by phone. For more info, contact your device manufacturer. …
Step 2: Check for a larger app issue. Force stop the app. You can usually force stop an app through your phone’s Settings app.