I have been trying to record a script using the Record Web and nothing is recording. It connects to the correct URL but nothing after that. I upgraded the browser, yet nothing.

[image] jinkuk: Also, why did you suddenly change this functionality Not really suddenly. Katalon Recorder is an old software. It was there in the market far earlier than 2017 when I first saw it. It was a mimic of the well-praised “Selenium IDE” , which was made public in 2006. Katalon Reco…

Hi there, and thanks for posting in the Katalon community! :hugs: To help you faster, please review our guide on Record Web Utility here: Record Web utility in Katalon Studio | Katalon Docs . Double-checking the steps and configurations might resolve the issue. If the doc doesn’t help, feel free to…

Hello, I have reviewed the guide and followed the instructions as described, but unfortunately, the recording still does not work. I believe this is a critical issue and would appreciate a prompt resolution. Thank you for your attention to this matter.

kindly share application you are recording, error trace katalon version etc?

@sramji @jinkuk Katalon offers 3 products named something like “Record Web”: Katalon Recorder Record Web Utilitiy in Katalon Studio Katalon Web Recorder Plus These are completely different. Which product are you working on? Please tell us the version of the product, and the type and the versi…

Hello, I am using the “Record Web” utility in Katalon Studio and using the Chrome browser to record the script. After I enter the URL and click record on Chrome, it goes to the correct URL but nothing after that. Usually there is a Red box to indicate the Object being utilized, but now, nothing ha…

The Katalon version is 10.1.0, Build - 223 Thanks, Sheela Ramji.

[image] sramji: The Katalon version is 10.1.0, Build - 223 Possibly you have got a known issue same as [image] Object Spy and Web Recorder not highlighting or capturing elements (Katalon Studio 10.1.0 + Chrome) Katalon Studio You encountered a known issue slight_smi…

[image] kazurayam: Katalon offers 3 products named something like “Record Web”: Katalon Recorder Record Web Utilitiy in Katalon Studio Katalon Web Recorder Plus These are completely different. Which product are you working on? Please tell us the version of the product, and the type and the …

The Chrome browser version is 138.0.7204.101. I have reviewed the guide and followed all the instructions exactly as described, but unfortunately, the recording still does not work. I consider this a critical issue, and I sincerely request a prompt resolution. Frankly, I’m not sure what your com…

Record Web not working

Web Testing

kazurayam July 12, 2025, 6:07am 7

What is the versions?

It is known that some recent versions do not work well. But until you tell us the versions, nobody would be able to advice you what to do next.

Katalon recorder not working

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Record Web not working

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