Not able to see real ios device in the device list

Thank you for the interest @duyluong.

I am attaching our execution steps in the bellow video.
https://drive.google.com/file/d/17mdK_S_XMxI9ZDamz0F-VvOEYSPvQmjz/view
Seems it is not loading in the forum so I am also pasting the plain link

https://drive.google.com/file/d/17mdK_S_XMxI9ZDamz0F-VvOEYSPvQmjz/view?usp=sharing

We run the test by iOS execution, no remote or custom involved.

Should we try, just for test’s sake, downgrading KS and Appium as mentioned bellow?

@Chris_Trevarthen, will try that today. Thanks a million.

Cornel