I did everything according to the instructions: https://docs.katalon.com/katalon-studio/docs/mobile-on-macos.html#katalon-studio-supported-environment-on-macos Katalon does not see connected Iphone 4s. Only simulators. UI Automation enable. Command instruments -s devices sees Iphone 4s, Xcode too. …

Hi @a.kachalin , This is a common problem but there isn’t one straightforward solution. Here is a post with a few things you can try: [image] Not able to see real ios device in the device list Katalon Studio Hi Aaron, This is a problem that a lot of people come across, a…

@Chris_Trevarthen Hi,Chris.I tried to follow the steps you provided, but when I tried to find the file ‘settings/internal/com.kms.katalon.core.mobile.ios.propertie’ under my test project, I found that there was no such file. What should I do?

Hi @leochen , If you don’t have the settings/internal/com.kms.katalon.core.mobile.ios.properties file in your project already, don’t worry, you can create one. Just make sure you put it in the correct subdirectory under your project. You should be able to make the contents of the file as simple as: …

@Chris_Trevarthen Hi,Chris.Frist,thank you very much for your reply. I tried to create a new file according to your method and put it in the project directory correctly, but when I ran the script with katalon, I still made an error. See the screenshot below. [1] [image]

Hi @leochen , Thanks for providing the info and screenshot. Can you confirm if you’ve tried the following steps to reset some of the tools: brew uninstall ideviceinstaller brew uninstall libimobiledevice brew install --HEAD libimobiledevice brew link --overwrite libimobiledevice brew install --HEAD…

@Chris_Trevarthen Hi,Chris.Thank you for your patient teaching.I have tried the above steps and it still doesn’t work.Here i will upload the appium.log and if it is not helpful, should i uninstall everything or try another machine? appium.log (3.7 KB)

Hi @leochen , Thanks for providing the log file. It looks like it’s for a test that was run with an Android device, so I’m guessing that the problem you see with the iOS device isn’t logged anywhere. From what I have read from other people having the same issue with real iOS devices not showing, th…

@Chris_Trevarthen Hi，Chris.I’ve tried the latest version of katalon 6.1.4, but unfortunately, it still doesn’t work well for katalon to recognize my iPhone device. Based on my past experience, I think it’s probably because I didn’t install the dependencies that allow Katalon to identify the iPhone …

RecoveryTool Fix Recovery may solve the problem.

Katalon does not see the connected iphone 4s

Mobile Testing

adadiagne08 May 24, 2020, 8:45pm 11

issue duplicated

Topic		Replies	Views
Not able to see real ios device in the device list Mobile Testing katalon-studio , mobile-testing	13	5366	July 19, 2019
Unable to detect iOS device in Katalon Studio Mobile Testing katalon-studio , mobile-testing	1	3481	March 30, 2019
Plugged in Devices not appearing in Katalon Studio Mobile Testing katalon-studio , mobile-testing	13	3240	November 21, 2018
Not able to see ios real device Mobile Testing katalon-studio , mobile-testing , ios	8	725	February 23, 2024
Katalon Studio doesn't see my ios device on mac Mobile Testing katalon-studio , mobile-testing	16	3828	July 10, 2022

Katalon does not see the connected iphone 4s

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