Git Error Codes - Definitions & Solutions (Part 2)

Today let’s take a look at the Cannot open git-upload-pack error

Definition

Our TestOps cannot connect to your Gitlab repo due to access permission.

Stage

Integration

Root Cause

You are working under restricted network environment or using Gitlab server (which we has not officially supported yet).

Solution

You can contact your IT team to whitelist the following IP addresses: (if you are under VPN)

  • 52.45.203.41
  • 52.203.34.201
  • 35.172.81.5

and domains from https://docs.katalon.com/docs/administer/troubleshooting/troubleshooting-activation-problem/network-security-errors#ariaid-title1.

If the issue still remains because you are using Gitlab server, you can try changing the Source Type into Others to see how it works. If you are still having issues, don’t hesitate to Ask the Community to let us know! :+1: