Hi @kazurayam and @gdearest07
What Kazurayam has said above is correct, the forum support is voluntary and pretty much relies on our community users to help each other. There is no a specific person in the Katalon team to be accountable for providing support on Forum. As a KSE and KRE user, you can support a Zendesk ticket for better support as we have dedicated people there.
@gdearest07 Regarding your issue with Time Capsule, could you please submit a bug report with enough information for reproduction and troubleshooting?
Jass
P/S: @kazurayam as a Katalon product builder
, I’m appreciative of your contribution to our Forum. You’re doing a marverlous job. All the best to you!