# Windows Action Recorder does not capture my desktop app after it is loaded

**URL:** <https://forum.katalon.com/t/windows-action-recorder-does-not-capture-my-desktop-app-after-it-is-loaded/144746>\
**Category:** Web Testing\
**Tags:** katalon-studio\
**Created:** [September 4, 2024, 5:22am UTC](https://forum.katalon.com/t/windows-action-recorder-does-not-capture-my-desktop-app-after-it-is-loaded/144746 "2024-09-04T05:22:12Z")\
**Posts on this page:** 7\
**Page:** 1

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**Author:** ![qiqili2014](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/qiqili2014/32/22831_2.png) [@qiqili2014](https://forum.katalon.com/u/qiqili2014)\
**Post date:** [September 4, 2024, 5:22am UTC](https://forum.katalon.com/t/windows-action-recorder-does-not-capture-my-desktop-app-after-it-is-loaded/144746/1 "2024-09-04T05:22:12Z")

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I am new to Katalon Studio and try to test windows desktop app but seems like katalon does not capture my desktop app when it is loaded. Searched previous posts but it does not help. Here is the steps to get the exception:

1. Set developer mode
2. Start WinAppDriver (ver 1.2.1)
3. Start Katalon Studio (ver 8.6.0)
4. Katalon - click to start Windows Action Recorder
5. My desktop app started to load until fully loaded and waiting for login but the progress information still shows “Starting application”  
 ![image](https://europe1.discourse-cdn.com/katalon/original/3X/7/c/7ce531881f914644110fc41a292edf587037521c.png)
6. After 2 minutes, I got the exception:  
_java.util.concurrent.ExecutionException: org.openqa.selenium.TimeoutException: Expected condition failed: waiting for com.kms.katalon.core.windows.driver.WindowsDriverFactory$1@372595e6 (tried for 120 second(s) with 5000 milliseconds interval)_  
_Build info: version: ‘3.141.59’, revision: ‘e82be7d358’, time: ‘2018-11-14T08:25:53’_  
_System info: host: ‘CLVITN-PC18MB6W’, ip: ‘10.50.25.195’, os.name: ‘Windows 10’, os.arch: ‘amd64’, os.version: ‘10.0’, java.version: ‘1.8.0\_282’_  
_Driver info: driver.version: unknown_

- at com.kms.katalon.composer.components.impl.dialogs.ProgressMonitorDialogWithThread.runAndWait(ProgressMonitorDialogWithThread.java:49)\*
- at com.kms.katalon.composer.windows.dialog.WindowsAppComposite$5.run(WindowsAppComposite.java:240)\*
- at org.eclipse.jface.operation.ModalContext$ModalContextThread.run(ModalContext.java:122)\*  
_Caused by: org.openqa.selenium.TimeoutException: Expected condition failed: waiting for com.kms.katalon.core.windows.driver.WindowsDriverFactory$1@372595e6 (tried for 120 second(s) with 5000 milliseconds interval)_  
_Build info: version: ‘3.141.59’, revision: ‘e82be7d358’, time: ‘2018-11-14T08:25:53’_  
_System info: host: ‘CLVITN-PC18MB6W’, ip: ‘10.50.25.195’, os.name: ‘Windows 10’, os.arch: ‘amd64’, os.version: ‘10.0’, java.version: ‘1.8.0\_282’_  
_Driver info: driver.version: unknown_
- at org.openqa.selenium.support.ui.FluentWait.timeoutException(FluentWait.java:304)\*
- at org.openqa.selenium.support.ui.FluentWait.until(FluentWait.java:272)\*
- at com.kms.katalon.core.windows.driver.WindowsDriverFactory.startApplication(WindowsDriverFactory.java:143)\*
- at com.kms.katalon.composer.windows.spy.WindowsInspectorController.startApplication(WindowsInspectorController.java:150)\*
- at com.kms.katalon.composer.windows.dialog.WindowsAppComposite$5$1.call(WindowsAppComposite.java:243)\*
- at com.kms.katalon.composer.components.impl.dialogs.ProgressMonitorDialogWithThread.startThreadAndWait(ProgressMonitorDialogWithThread.java:36)\*
- at com.kms.katalon.composer.components.impl.dialogs.ProgressMonitorDialogWithThread.runAndWait(ProgressMonitorDialogWithThread.java:48)\*

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**Author:** ![system](https://europe1.discourse-cdn.com/katalon/original/3X/d/5/d55596ab02785a255798e87ede769734747b30c4.svg) [@system](https://forum.katalon.com/u/system)\
**Post date:** [September 4, 2024, 5:22am UTC](https://forum.katalon.com/t/windows-action-recorder-does-not-capture-my-desktop-app-after-it-is-loaded/144746/2 "2024-09-04T05:22:12Z")

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Hi there, 👋

Thank you very much for your topic! It may take a little while before Katalon team member or others forum members respond to you.

In the meantime, you can _double-check_ your post to see if you can add any extra information i.e. error logs, HTML codes, screenshots, etc. Check out **[this posting guide](http://forum.katalon.com/t/tip-how-to-help-us-help-you/12919)** to **help us help you better!**

Thanks! 🕶  
Katalon Community team

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**Author:** ![dineshh](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/dineshh/32/24488_2.png) [@dineshh](https://forum.katalon.com/u/dineshh)\
**Post date:** [September 4, 2024, 5:26am UTC](https://forum.katalon.com/t/windows-action-recorder-does-not-capture-my-desktop-app-after-it-is-loaded/144746/3 "2024-09-04T05:26:36Z")

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Are you facing the same with latest katalon version?

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**Author:** ![qiqili2014](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/qiqili2014/32/22831_2.png) [@qiqili2014](https://forum.katalon.com/u/qiqili2014)\
**Post date:** [September 4, 2024, 6:24pm UTC](https://forum.katalon.com/t/windows-action-recorder-does-not-capture-my-desktop-app-after-it-is-loaded/144746/4 "2024-09-04T18:24:56Z")

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I haven’t tried the latest version yet. I installed the version last year and got the same error . Notice I don’t have any problem with notepad.exe.

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**Author:** ![qiqili2014](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/qiqili2014/32/22831_2.png) [@qiqili2014](https://forum.katalon.com/u/qiqili2014)\
**Post date:** [September 5, 2024, 3:16am UTC](https://forum.katalon.com/t/windows-action-recorder-does-not-capture-my-desktop-app-after-it-is-loaded/144746/5 "2024-09-05T03:16:28Z")

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I downloaded the current version and seems like working now. Thanks dineshh. But not sure why it shows only a small black bar on the top instead of the whole login form:

 ![image](https://europe1.discourse-cdn.com/katalon/original/3X/9/2/9205227157ebd97c49347128eb7e503d63cd0db9.png)

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<div class="post-metadata">

**Author:** ![dineshh](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/dineshh/32/24488_2.png) [@dineshh](https://forum.katalon.com/u/dineshh)\
**Post date:** [September 5, 2024, 5:50am UTC](https://forum.katalon.com/t/windows-action-recorder-does-not-capture-my-desktop-app-after-it-is-loaded/144746/6 "2024-09-05T05:50:50Z")

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Glad it worked. Kindly mark it as solution. [Show your appreciation through LIKES and SOLUTION MARKS - Everything you need to know!](http://forum.katalon.com/t/show-your-appreciation-through-likes-and-solution-marks-everything-you-need-to-know/63946)

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<div class="post-metadata">

**Author:** ![qiqili2014](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/qiqili2014/32/22831_2.png) [@qiqili2014](https://forum.katalon.com/u/qiqili2014)\
**Post date:** [September 14, 2024, 12:25pm UTC](https://forum.katalon.com/t/windows-action-recorder-does-not-capture-my-desktop-app-after-it-is-loaded/144746/7 "2024-09-14T12:25:39Z")

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I thought it was resolved but actually it was not after I downloaded the newest version. Please see my new topic here

> **[Windows Action recorder only display blank screen under screen view](https://forum.katalon.com/t/windows-action-recorder-only-display-blank-screen-under-screen-view/145362/9)**
>
> Looks like I can only download 9.6.0 here for 30 days trial: After started windows recording I got the following exception from winAppDriver: Exception: Encountered element sharing the same runtimeId 42.988928.4.-16 new Object {Captured...
