Welcome to Katalon Community!

Hi there and welcome to the Katalon Community. This is a place for users of Katalon’s platform (Katalon Studio, Katalon Recorder, Katalon TestOps, etc.) to connect with each other, receive FREE support, share feedback to improve Katalon’s products and much more!

To help you get the most out of this forum, we’ve put together the below Code of Conduct. It is important to us that the site stays organized and that conversations are constructive. Thus, please make sure to take a moment to go through them.

Katalon Community Code of Conduct

The Basics

By participating in this community you are agreeing to our Community Usage Guideline. Along with this we also ask that you follow these simple rules:

:heart_decoration: Be kind to one another

Everyone deserves a positive experience on Katalon Community; please don’t post or send anything defamatory, obscene, infringing, harassing, discriminatory, or threatening to other members, whether through the community’s public areas or via Private Messaging (PM).

:sparkles: Keep the forum organized

Help us keep the Community nice and tidy by searching for similar topics before posting a new one. Make sure to post in the proper category as well. If you’re unsure of which category to use or have other forum related questions, feel free to reach out to one of our moderators or admins.

:no_entry_sign: Keep it spam-free

This forum is provided FREE of charge for Katalon users and customers and isn’t intended for the promotion of personal or other third-party services, products, websites, or organizations. If you come across anything you think might be spam or deemed unhelpful to the community at large, flag it and our moderators will address it from there.

Topic and Replies

As a general rule of thumb, when posting a new topic or sharing feedback, always read the instructions pinned in the corresponding category and follow the template (if applicable).

:memo: Be clear and concise

Avoid using slang or any other wording which might be confusing to others. We ask that you post discussion topics in English so that your discussion will not get lost in translation.

When posting new topics, make sure to include a descriptive title and body, alongside details, screenshots, links, etc. wherever applicable as outlined here. This helps the community to respond in a timely manner and avoid duplications.

:beetle: Reporting bugs

Please refer to this topic on how to report bugs and related issues efficiently.

:bulb: Feedback & Feature Requests

The best feedback posts are the ones that define the problem and offer room for possible workarounds. For Feature Request, you should describe how the added features can improve Katalon’s products (Studio, TestOps, Recorders, etc.). Feel free to add pictures and videos in your posts to illustrate your points/ideas.

:warning: Sensitive Information

You should not post your own or others personal information publicly on the Katalon Community such as your name and address, age, phone number, social security number or other personal identification number.

:sparkling_heart: Share the love

Use the Like:heart: feature on topics and replies to show your appreciation for them.

:bookmark: Bookmark your favorites

Topics can be easily bookmarked. Click on the bookmark :bookmark: button to collect your favorite topics or as a way to set reminders to respond or come back to a post later.


Users of Katalon’s Starter, Business or Enterprise support plans: please access our Helpdesk portal for prioritized support.


Other resources to get you started

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