# WebUI uploadFile failed **URL:** \ **Category:** Web Testing\ **Tags:** katalon-studio\ **Created:** [September 30, 2019, 6:34pm UTC](https://forum.katalon.com/t/webui-uploadfile-failed/33969 "2019-09-30T18:34:31Z")\ **Posts on this page:** 8\ **Page:** 1
**Author:** ![hinpham](https://avatars.discourse-cdn.com/v4/letter/h/f17d59/32.png) [@hinpham](https://forum.katalon.com/u/hinpham)\ **Post date:** [September 30, 2019, 6:34pm UTC](https://forum.katalon.com/t/webui-uploadfile-failed/33969/1 "2019-09-30T18:34:31Z")
I try to use WebUI uploadFile keyword but can’t make it work. For example, my testObject is ‘Configuration/Client/div\_insert\_photo’ On my script, I verify the testObject by: _WebUI.verifyElementPresent(findTestObject(‘Configuration/Client/div\_insert\_photo’), 2)_ or _text = WebUI.getText(findTestObject(‘Configuration/Client/div\_insert\_photo’))_ or even click on the object, this will bring the browser to choose the file for uploading _WebUI.click(findTestObject(‘Configuration/Client/div\_insert\_photo’))_ But it always failed when I try to to use uploadFile keyword to this testObject: _WebUI.uploadFile(findTestObject(‘Configuration/Client/div\_insert\_photo’), ‘/Users/[myhome]/resources/data/desktop.jpg’, \_ \_ FailureHandling.CONTINUE\_ON\_FAILURE)_ or also failed with sendKeys keyword _WebUI.sendKeys(findTestObject(‘Configuration/Client/div\_insert\_photo’), ‘/Users/[myhome]/resources/data/desktop.jpg’, \_ \_ FailureHandling.CONTINUE\_ON\_FAILURE)_ with error: 2019-09-30 10:52:55.783 DEBUG M-104 Client Configuration - Upload Logo - 9: uploadFile(findTestObject(“Configuration/Client/div\_insert\_photo”), “/Users/[myhome]/resources/data/desktop.jpg”, CONTINUE\_ON\_FAILURE) 2019-09-30 10:52:56.273 ERROR c.k.k.core.keyword.internal.KeywordMain - ❌ Unable to upload file ‘/Users/[myhome]/resources/data/desktop.jpg’ to object ‘Object Repository/Configuration/Client/div\_insert\_photo’ (Root cause: com.kms.katalon.core.exception.StepFailedException: Unable to upload file ‘/Users/[myhome]/resources/data/desktop.jpg’ to object ‘Object Repository/Configuration/Client/div\_insert\_photo’ at com.kms.katalon.core.webui.keyword.internal.WebUIKeywordMain.stepFailed(WebUIKeywordMain.groovy:64) at com.kms.katalon.core.webui.keyword.internal.WebUIKeywordMain.runKeyword(WebUIKeywordMain.groovy:26) at com.kms.katalon.core.webui.keyword.builtin.UploadFileKeyword.uploadFile(UploadFileKeyword.groovy:87) at com.kms.katalon.core.webui.keyword.builtin.UploadFileKeyword.execute(UploadFileKeyword.groovy:68) at com.kms.katalon.core.keyword.internal.KeywordExecutor.executeKeywordForPlatform(KeywordExecutor.groovy:56) at com.kms.katalon.core.webui.keyword.WebUiBuiltInKeywords.uploadFile(WebUiBuiltInKeywords.groovy:2931) at com.kms.katalon.core.webui.keyword.WebUiBuiltInKeywords$uploadFile$2.call(Unknown Source) at Client Configuration - Upload Logo.run(Client Configuration - Upload Logo:33) at com.kms.katalon.core.main.ScriptEngine.run(ScriptEngine.java:194) at com.kms.katalon.core.main.ScriptEngine.runScriptAsRawText(ScriptEngine.java:119) at com.kms.katalon.core.main.RawTestScriptExecutor.runScript(RawTestScriptExecutor.java:34) at com.kms.katalon.core.main.RawTestScriptExecutor.doExecute(RawTestScriptExecutor.java:29) at com.kms.katalon.core.main.TestCaseExecutor.processExecutionPhase(TestCaseExecutor.java:307) at com.kms.katalon.core.main.TestCaseExecutor.accessMainPhase(TestCaseExecutor.java:299) at com.kms.katalon.core.main.TestCaseExecutor.execute(TestCaseExecutor.java:233) at com.kms.katalon.core.main.TestCaseMain.runTestCaseRawScript(TestCaseMain.java:151) at com.kms.katalon.core.main.TestCaseMain$runTestCaseRawScript$0.call(Unknown Source) at TempTestCase1569865969245.run(TempTestCase1569865969245.groovy:64) Caused by: org.openqa.selenium.ElementNotInteractableException: element not interactable (Session info: chrome=77.0.3865.90) Build info: version: ‘3.141.59’, revision: ‘e82be7d358’, time: ‘2018-11-14T08:25:53’ System info: host: ‘MY-MAC’, ip: ‘xxxxxx%en0’, os.name: ‘Mac OS X’, os.arch: ‘x86\_64’, os.version: ‘10.14.6’, java.version: ‘1.8.0\_181’ Driver info: com.kms.katalon.core.webui.driver.ExistingRemoteWebDriver … If anyone has any idea about this error? thank much in advance ---
**Author:** ![devalex88](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/devalex88/32/336_2.png) [@devalex88](https://forum.katalon.com/u/devalex88)\ **Post date:** [October 1, 2019, 7:59am UTC](https://forum.katalon.com/t/webui-uploadfile-failed/33969/2 "2019-10-01T07:59:05Z")
> [@hinpham](#): > > Configuration/Client/div\_insert\_photo What is the type (HTML tag) of this object `Configuration/Client/div_insert_photo`? ---
**Author:** ![emine](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/emine/32/15639_2.png) [@emine](https://forum.katalon.com/u/emine)\ **Post date:** [October 1, 2019, 2:49pm UTC](https://forum.katalon.com/t/webui-uploadfile-failed/33969/3 "2019-10-01T14:49:47Z")
Hello @hinpham Please you can look below link. > [@Katalon Studio Native Popup Window and Upload File](http://forum.katalon.com/t/katalon-studio-native-popup-window-and-upload-file/19386): > > In this article, I would like to mention the solution I found regarding uploading any local file in the test step during the test with Native Popup Window. All the objects we record with the record in the test case are the descriptions in the relevant web page. However, if you select a local file from anywhere in the project and have a step to install, the test step will be blocked in this section and you will not be able to select the file from the local and select it in the test step. For t… ---
**Author:** ![hinpham](https://avatars.discourse-cdn.com/v4/letter/h/f17d59/32.png) [@hinpham](https://forum.katalon.com/u/hinpham)\ **Post date:** [October 1, 2019, 7:43pm UTC](https://forum.katalon.com/t/webui-uploadfile-failed/33969/4 "2019-10-01T19:43:11Z")
Hi @devalex88 Look like type is “div”, here is the completed element: ```auto
insert_photo
``` ---
**Author:** ![hinpham](https://avatars.discourse-cdn.com/v4/letter/h/f17d59/32.png) [@hinpham](https://forum.katalon.com/u/hinpham)\ **Post date:** [October 2, 2019, 12:09am UTC](https://forum.katalon.com/t/webui-uploadfile-failed/33969/5 "2019-10-02T00:09:50Z")
hi @ [emine](http://forum.katalon.com/u/emine), thank much for your tip! I followed your steps to create my own customer keywork hpPK.hpKW.uploadFile. it does get called in the script, and does the “WebUI.click(to)” to bring up the file brower, but nothing else happens there… On Log Viewer, it shows: _10-01-2019 04:49:35 PM hpPK.hpKW.uploadFile(findTestObject(“Configuration/Client/div\_insert\_photo”), “/Users[myhome]/bam2/desktop.png”)_ _Elapsed time: 4.069s_ _hpPK.hpKW.uploadFile is PASSED_ But on Console log, seeing a bundle of warnings and errors like: _2019-10-01 17:05:02.209 INFO c.k.k.core.webui.driver.DriverFactory - Starting ‘Chrome’ driver_ _Oct 01, 2019 5:05:02 PM org.openqa.selenium.remote.DesiredCapabilities chrome_ _INFO: Using `new ChromeOptions()` is preferred to `DesiredCapabilities.chrome()`_ _2019-10-01 17:05:02.234 INFO c.k.k.core.webui.driver.DriverFactory - Action delay is set to 0 seconds_ _Starting ChromeDriver 76.0.3809.68 (420c9498db8ce8fcd190a954d51297672c1515d5-refs/branch-heads/3809@{#864}) on port 7992_ _Only local connections are allowed._ _Please protect ports used by ChromeDriver and related test frameworks to prevent access by malicious code._ _[1569974704.022][WARNING]: This version of ChromeDriver has not been tested with Chrome version 77._ _Oct 01, 2019 5:05:04 PM org.openqa.selenium.remote.ProtocolHandshake createSession_ _INFO: Detected dialect: W3C_ _2019-10-01 17:05:04.211 INFO c.k.k.core.webui.driver.DriverFactory - sessionId = a99d0a4e4927b67b95b5386dc96ba416_ _…_ _2019-10-01 16:49:35.943 DEBUG M-104 Client Configuration - Upload Logo - 6: hpPK.hpKW.uploadFile(findTestObject(“Configuration/Client/div\_insert\_photo”), “/Users/[myhome]/bam2/desktop.png”)_ _2019-10-01 16:49:39.992 java[58271:1379835] pid(58271)/euid(501) is calling TIS/TSM in non-main thread environment, ERROR : This is NOT allowed. Please call TIS/TSM in main thread!!!_ _2019-10-01 16:49:39.992 java[58271:1379835] pid(58271)/euid(501) is calling TIS/TSM in non-main thread environment, ERROR : This is NOT allowed. Please call TIS/TSM in main thread!!!_ _2019-10-01 16:49:39.992 java[58271:1379835] pid(58271)/euid(501) is calling TIS/TSM in non-main thread environment, ERROR : This is NOT allowed. Please call TIS/TSM in main thread!!!_ _2019-10-01 16:49:40.011 INFO k.k.c.m.CustomKeywordDelegatingMetaClass - hpPK.hpKW.uploadFile is PASSED_ _2019-10-01 16:49:40.012 DEBUG M-104 Client Configuration - Upload Logo - 7: Thread.sleep(3000)_ _…_ Any idea what i’m missing? thanks ---
**Author:** ![emine](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/emine/32/15639_2.png) [@emine](https://forum.katalon.com/u/emine)\ **Post date:** [October 2, 2019, 6:31am UTC](https://forum.katalon.com/t/webui-uploadfile-failed/33969/6 "2019-10-02T06:31:18Z")
> [@hinpham](#): > > “Configuration/Client/div\_insert\_photo”), “/Users[myhome]/bam2/desktop.png”) Hello Again @hinpham For parameters (Configuration/Client/div\_insert\_photo”), “/Users[myhome]/bam2/desktop.png”) , the first parameter, Configuration/Client/div\_insert\_photo” ,must be the area you click on. When defining the file path in the second parameter, /Users[myhome]/bam2/desktop.png, please define using not only \ \ eg. C: \\users \\ file \\ test.png ---
**Author:** ![hinpham](https://avatars.discourse-cdn.com/v4/letter/h/f17d59/32.png) [@hinpham](https://forum.katalon.com/u/hinpham)\ **Post date:** [October 2, 2019, 5:58pm UTC](https://forum.katalon.com/t/webui-uploadfile-failed/33969/7 "2019-10-02T17:58:40Z")
hi @emine, thanks for quick response. When calling my custom keyword hpPK.hpKW.uploadFile(findTestObject(“Configuration/Client/div\_insert\_photo”), “/Users/pham/bam2/desktop.png”) I do see the the area has been clicked on by the code “WebUI.click(to)” inside the custom keyword public class (to bring the file brower up just like I manually click on the area), so the first parameter seems correct. For the second parameter: my script is running on mac OS X, “/Users/pham/bam2/desktop.png” is a valid path, so i have tried /Users/pham/bam2/desktop.png or //Users//pham//bam2//desktop.png but nothing works. ---
**Author:** ![albert.vu](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/albert.vu/32/20595_2.png) [@albert.vu](https://forum.katalon.com/u/albert.vu)\ **Post date:** [August 8, 2022, 7:39am UTC](https://forum.katalon.com/t/webui-uploadfile-failed/33969/8 "2022-08-08T07:39:41Z")