# Web Recorder is getting hanged when I am trying to open "https://www.choicehotels.com/"

**URL:** <https://forum.katalon.com/t/web-recorder-is-getting-hanged-when-i-am-trying-to-open-https-www-choicehotels-com/67902>\
**Category:** Bug Report\
**Tags:** missing-info, web-testing, bugs-report, katalon-studio\
**Created:** [August 11, 2022, 6:40am UTC](https://forum.katalon.com/t/web-recorder-is-getting-hanged-when-i-am-trying-to-open-https-www-choicehotels-com/67902 "2022-08-11T06:40:42Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![premkh.9](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/premkh.9/32/20464_2.png) [@premkh.9](https://forum.katalon.com/u/premkh.9)\
**Post date:** [August 11, 2022, 6:40am UTC](https://forum.katalon.com/t/web-recorder-is-getting-hanged-when-i-am-trying-to-open-https-www-choicehotels-com/67902/1 "2022-08-11T06:40:42Z")

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Hello, I am trying to use web recorder option on ‘Katalon\_Studio\_Windows\_64-8.4.1’ version, and when I start the ‘Record’ option using chrome browser, URL doesn’t load even after 5 minutes and If I try to kill the chrome window, Katakon studio will crash. Please take a look at it. This is happening only with URL - “[https://www.choicehotels.com/](https://www.choicehotels.com/)”

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**Author:** ![chen.lee](https://avatars.discourse-cdn.com/v4/letter/c/13edae/32.png) [@chen.lee](https://forum.katalon.com/u/chen.lee)\
**Post date:** [August 11, 2022, 8:34am UTC](https://forum.katalon.com/t/web-recorder-is-getting-hanged-when-i-am-trying-to-open-https-www-choicehotels-com/67902/2 "2022-08-11T08:34:53Z")

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Given it’s only that URL that’s slow, it’s more of a problem from the website itself being slow to retrieve the page from the server.

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**Author:** ![premkh.9](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/premkh.9/32/20464_2.png) [@premkh.9](https://forum.katalon.com/u/premkh.9)\
**Post date:** [August 11, 2022, 7:53pm UTC](https://forum.katalon.com/t/web-recorder-is-getting-hanged-when-i-am-trying-to-open-https-www-choicehotels-com/67902/3 "2022-08-11T19:53:29Z")

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URL is working as expected with regular frameworks like selenium, protractor and cypress without any issues. I started POC on Katalon studios and If I have hiccups, how can I buy enterprise edition 🙂

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**Author:** ![chen.lee](https://avatars.discourse-cdn.com/v4/letter/c/13edae/32.png) [@chen.lee](https://forum.katalon.com/u/chen.lee)\
**Post date:** [August 12, 2022, 3:26am UTC](https://forum.katalon.com/t/web-recorder-is-getting-hanged-when-i-am-trying-to-open-https-www-choicehotels-com/67902/4 "2022-08-12T03:26:06Z")

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You can check the video when we tried to recreate your problem. After recording the objects from the URL, we re-open the page from the URL on a normal browser, and it starts to freeze.

> **[Screen Recording 2022-08-12 at 10.01.04](https://screencast-o-matic.com/watch/c3jle3VZRaW)**
>
> Screen Recording 2022-08-12 at 10.01.04