# Web Record is running with message. - finally does not record

**URL:** <https://forum.katalon.com/t/web-record-is-running-with-message-finally-does-not-record/57888>\
**Category:** Web Testing\
**Tags:** katalon-studio\
**Created:** [September 1, 2021, 2:01am UTC](https://forum.katalon.com/t/web-record-is-running-with-message-finally-does-not-record/57888 "2021-09-01T02:01:14Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![yongki.chi](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/yongki.chi/32/16104_2.png) [@yongki.chi](https://forum.katalon.com/u/yongki.chi)\
**Post date:** [September 1, 2021, 2:01am UTC](https://forum.katalon.com/t/web-record-is-running-with-message-finally-does-not-record/57888/1 "2021-09-01T02:01:14Z")

</div>

Hi…

# Environment.

- Katalon Studio Version : 8.1.0
- Katalon Run Folder : C:/Katalon\_Studio\_Windows\_64-8.1.0
- OS Version : Windows 10
- Browser Version : Version 93.0.4577.63(Official Build) (64-bit)
- java Version : 1.8.0\_282

# Step #1

 ![image](https://europe1.discourse-cdn.com/katalon/original/3X/9/f/9f1606bb058bba52a3e7cc6ae0216a89dcba6a3c.png)  
“Record” Click

# popup Message box - 1st

 ![image](https://europe1.discourse-cdn.com/katalon/original/3X/8/d/8dbb0586ba3b399dd687abc4d924ccd307a055f1.png)

# popup Message box - 2nd

 ![image](https://europe1.discourse-cdn.com/katalon/original/3X/d/d/dd48b332ac69c3ef51acb302ce718109237bbfcf.png)

# Chrome Browser runs

- click “Make Appointment”
- input login info and login

# Result of Web Record

 ![image](https://europe1.discourse-cdn.com/katalon/original/3X/b/4/b4c1510652c57076a69908d9adf80811f6c2f2f2.png)

# Question

How can I record correctly “Web Record”?  
This happens every time KATALON launches Chrome.  
MAC OS is OK.

Please your help message.  
Thank you.