Our web app is using a third-party control (MeadCo ScriptX) for controlling the printing of items in the background and showing the preferred printers of the local machine on a dialog/popup. after i selected the default printers from IE, i can use firefox/chrome to just show the printout on a separate browser window. when i’m not running my Katalon scripts, the addon is visible on the IE browser and i can see all my printers.
now, when i run my script that should auto-print using that control, OR show the page on a separate window, the page is behaving as if the control is not loaded, or no notification to download the control was shown.
i’m not sure what’s going on and i’m trying to search for the specific IE that katalon is using and hopefully install the control onto it… if you guys have any idea or workaround, please do let me know. thanks