# Unable to use Mobile Object Spy for IOS App **URL:** \ **Category:** Mobile Testing\ **Tags:** mobile-testing, katalon-studio\ **Created:** [May 15, 2020, 4:05pm UTC](https://forum.katalon.com/t/unable-to-use-mobile-object-spy-for-ios-app/43537 "2020-05-15T16:05:48Z")\ **Posts on this page:** 9\ **Page:** 1
**Author:** ![DummyAutomation](https://avatars.discourse-cdn.com/v4/letter/d/278dde/32.png) [@DummyAutomation](https://forum.katalon.com/u/DummyAutomation)\ **Post date:** [May 15, 2020, 4:05pm UTC](https://forum.katalon.com/t/unable-to-use-mobile-object-spy-for-ios-app/43537/1 "2020-05-15T16:05:48Z")
Hi there, Im trying to testing IOS app. But i get an when using Mobile Object Spy Note that the bundler id is the same in xcode project. I did follow the installation guide from [Katalon Doc Page](https://docs.katalon.com/katalon-studio/docs/mobile-on-macos.html#supported-environments-on-macos) In Mobile Object Spy im using: - Device Name: Simulator iphone 11 and a actual iphone 6 - Start with: Application ID - Application Id: com.User.IntegrationApp Here is the error Log: ``` java.util.concurrent.ExecutionException: org.openqa.selenium.SessionNotCreatedException: Unable to create a new remote session. Please check the server log for more details. Original error: An unknown server-side error occurred while processing the command. Original error: App with bundle identifier 'com.User.IntegrationApp' unknown Build info: version: 'unknown', revision: 'unknown', time: 'unknown' System info: host: 'User.home', ip: 'xxxxx', os.name: 'Mac OS X', os.arch: 'x86_64', os.version: '10.15.4', java.version: '1.8.0_181' Driver info: driver.version: IOSDriver remote stacktrace: UnknownError: An unknown server-side error occurred while processing the command. Original error: App with bundle identifier 'com.User.IntegrationApp' unknown at getResponseForW3CError (/usr/local/lib/node_modules/appium/node_modules/appium-base-driver/lib/protocol/errors.js:826:9) at asyncHandler (/usr/local/lib/node_modules/appium/node_modules/appium-base-driver/lib/protocol/protocol.js:447:37) at Build info: version: 'unknown', revision: 'unknown', time: 'unknown' System info: host: 'User.home', ip: 'xxxxx', os.name: 'Mac OS X', os.arch: 'x86_64', os.version: '10.15.4', java.version: '1.8.0_181' Driver info: driver.version: IOSDriver at com.kms.katalon.composer.components.impl.dialogs.ProgressMonitorDialogWithThread.runAndWait(ProgressMonitorDialogWithThread.java:49) at com.kms.katalon.composer.mobile.objectspy.components.MobileLocalAppComposite$12.run(MobileLocalAppComposite.java:474) at org.eclipse.jface.operation.ModalContext$ModalContextThread.run(ModalContext.java:119) Caused by: org.openqa.selenium.SessionNotCreatedException: Unable to create a new remote session. Please check the server log for more details. Original error: An unknown server-side error occurred while processing the command. Original error: App with bundle identifier 'com.User.IntegrationApp' unknown Build info: version: 'unknown', revision: 'unknown', time: 'unknown' System info: host: 'User.home', ip: 'fxxxx', os.name: 'Mac OS X', os.arch: 'x86_64', os.version: '10.15.4', java.version: '1.8.0_181' Driver info: driver.version: IOSDriver remote stacktrace: UnknownError: An unknown server-side error occurred while processing the command. Original error: App with bundle identifier 'com.User.IntegrationApp' unknown at getResponseForW3CError (/usr/local/lib/node_modules/appium/node_modules/appium-base-driver/lib/protocol/errors.js:826:9) at asyncHandler (/usr/local/lib/node_modules/appium/node_modules/appium-base-driver/lib/protocol/protocol.js:447:37) at Build info: version: 'unknown', revision: 'unknown', time: 'unknown' System info: host: 'User.home', ip: 'xxxxx', os.name: 'Mac OS X', os.arch: 'x86_64', os.version: '10.15.4', java.version: '1.8.0_181' Driver info: driver.version: IOSDriver at io.appium.java_client.remote.AppiumCommandExecutor$1.createSession(AppiumCommandExecutor.java:208) at io.appium.java_client.remote.AppiumCommandExecutor.createSession(AppiumCommandExecutor.java:217) at io.appium.java_client.remote.AppiumCommandExecutor.execute(AppiumCommandExecutor.java:239) at org.openqa.selenium.remote.RemoteWebDriver.execute(RemoteWebDriver.java:552) at io.appium.java_client.DefaultGenericMobileDriver.execute(DefaultGenericMobileDriver.java:42) at io.appium.java_client.AppiumDriver.execute(AppiumDriver.java:1) at io.appium.java_client.ios.IOSDriver.execute(IOSDriver.java:1) at org.openqa.selenium.remote.RemoteWebDriver.startSession(RemoteWebDriver.java:213) at org.openqa.selenium.remote.RemoteWebDriver.(RemoteWebDriver.java:131) at io.appium.java_client.DefaultGenericMobileDriver.(DefaultGenericMobileDriver.java:38) at io.appium.java_client.AppiumDriver.(AppiumDriver.java:84) at io.appium.java_client.ios.IOSDriver.(IOSDriver.java:85) at com.kms.katalon.core.appium.driver.AppiumDriverManager.createMobileDriver(AppiumDriverManager.java:495) at com.kms.katalon.core.appium.driver.AppiumDriverManager.createMobileDriver(AppiumDriverManager.java:479) at com.kms.katalon.core.mobile.keyword.internal.MobileDriverFactory.startMobileDriver(MobileDriverFactory.java:339) at com.kms.katalon.composer.mobile.objectspy.dialog.MobileInspectorController.startExistingApp(MobileInspectorController.java:138) at com.kms.katalon.composer.mobile.objectspy.components.MobileLocalAppComposite$12$1.call(MobileLocalAppComposite.java:482) at com.kms.katalon.composer.components.impl.dialogs.ProgressMonitorDialogWithThread.startThreadAndWait(ProgressMonitorDialogWithThread.java:36) at com.kms.katalon.composer.components.impl.dialogs.ProgressMonitorDialogWithThread.runAndWait(ProgressMonitorDialogWithThread.java:48) ... 2 more Caused by: java.lang.reflect.InvocationTargetException at io.appium.java_client.remote.AppiumCommandExecutor$1.createSession(AppiumCommandExecutor.java:186) ... 20 more Caused by: org.openqa.selenium.WebDriverException: An unknown server-side error occurred while processing the command. Original error: App with bundle identifier 'com.User.IntegrationApp' unknown Build info: version: 'unknown', revision: 'unknown', time: 'unknown' System info: host: 'User.home', ip: 'xxxxxx', os.name: 'Mac OS X', os.arch: 'x86_64', os.version: '10.15.4', java.version: '1.8.0_181' Driver info: driver.version: IOSDriver remote stacktrace: UnknownError: An unknown server-side error occurred while processing the command. Original error: App with bundle identifier 'com.User.IntegrationApp' unknown at getResponseForW3CError (/usr/local/lib/node_modules/appium/node_modules/appium-base-driver/lib/protocol/errors.js:826:9) at asyncHandler (/usr/local/lib/node_modules/appium/node_modules/appium-base-driver/lib/protocol/protocol.js:447:37) at at org.openqa.selenium.remote.W3CHandshakeResponse.lambda$errorHandler$0(W3CHandshakeResponse.java:62) at org.openqa.selenium.remote.HandshakeResponse.lambda$getResponseFunction$0(HandshakeResponse.java:30) at org.openqa.selenium.remote.ProtocolHandshake.lambda$createSession$0(ProtocolHandshake.java:126) at org.openqa.selenium.remote.ProtocolHandshake.createSession(ProtocolHandshake.java:128) ... 21 more ``` ---
**Author:** ![duyluong](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/duyluong/32/1116_2.png) [@duyluong](https://forum.katalon.com/u/duyluong)\ **Post date:** [May 21, 2020, 3:31am UTC](https://forum.katalon.com/t/unable-to-use-mobile-object-spy-for-ios-app/43537/2 "2020-05-21T03:31:02Z")
Please install this app to your device first: **com.User.IntegrationApp** ---
**Author:** ![DummyAutomation](https://avatars.discourse-cdn.com/v4/letter/d/278dde/32.png) [@DummyAutomation](https://forum.katalon.com/u/DummyAutomation)\ **Post date:** [June 5, 2020, 9:30am UTC](https://forum.katalon.com/t/unable-to-use-mobile-object-spy-for-ios-app/43537/3 "2020-06-05T09:30:27Z")
Hi, I did install the app in the simulator and also in the physical device. now im get this error > [35m[BaseDriver]e[39m The following capabilities were provided, but are not recognized by appium: deviceId.[35m[BaseDriver]e[39m Session created with session id: 409b4e1b-a1b6-4110-a3af-3263cf757c72 > e[35m[XCUITest]e[39m Determining device to run tests on: udid: ‘7139bafcb8e50f765b2f69f0ceddbe1e0d3a1daf’, real device: true > e[35m[XCUITest]e[39m Xcode version set to ‘11.4.1’ > e[35m[XCUITest]e[39m iOS SDK Version set to ‘13.4’ > e[35m[BaseDriver]e[39m Using local app ‘/Users/Dummy/Downloads/myApp.app’ > e[35m[XCUITest]e[39m Setting up real device > e[35m[XCUITest]e[39m Using WDA path: ‘/usr/local/lib/node\_modules/appium/node\_modules/appium-xcuitest-driver/WebDriverAgent’ > e[35m[XCUITest]e[39m Using WDA agent: ‘/usr/local/lib/node\_modules/appium/node\_modules/appium-xcuitest-driver/WebDriverAgent/WebDriverAgent.xcodeproj’ > e[35m[WD Proxy]e[39m Got an unexpected response: {“code”:“ECONNREFUSED”,“errno”:“ECONNREFUSED”,“syscall”:“connect”,“address”:“127.0.0.1”,“port”:50416} > e[35m[XCUITest]e[39m Launching WebDriverAgent on the device > e[35m[WD Proxy]e[39m Got an unexpected response: {“code”:“ECONNRESET”,“errno”:“ECONNRESET”,“syscall”:“read”} > e[35m[WD Proxy]e[39m Got an unexpected response: {“code”:“ECONNRESET”,“errno”:“ECONNRESET”,“syscall”:“read”} > e[35m[WD Proxy]e[39m Got an unexpected response: {“code”:“ECONNRESET”,“errno”:“ECONNRESET”,“syscall”:“read”} > e[35m[WD Proxy]e[39m Got an unexpected response: {“code”:“ECONNRESET”,“errno”:“ECONNRESET”,“syscall”:“read”} Thank you. ---
**Author:** ![duyluong](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/duyluong/32/1116_2.png) [@duyluong](https://forum.katalon.com/u/duyluong)\ **Post date:** [June 5, 2020, 9:43am UTC](https://forum.katalon.com/t/unable-to-use-mobile-object-spy-for-ios-app/43537/4 "2020-06-05T09:43:13Z")
@DummyAutomation Just wait until the launching process complete. ---
**Author:** ![DummyAutomation](https://avatars.discourse-cdn.com/v4/letter/d/278dde/32.png) [@DummyAutomation](https://forum.katalon.com/u/DummyAutomation)\ **Post date:** [June 5, 2020, 9:54am UTC](https://forum.katalon.com/t/unable-to-use-mobile-object-spy-for-ios-app/43537/5 "2020-06-05T09:54:06Z")
Is there a specific version of appium that i need to install or the last appium version is ok? ---
**Author:** ![duyluong](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/duyluong/32/1116_2.png) [@duyluong](https://forum.katalon.com/u/duyluong)\ **Post date:** [June 5, 2020, 12:26pm UTC](https://forum.katalon.com/t/unable-to-use-mobile-object-spy-for-ios-app/43537/6 "2020-06-05T12:26:24Z")
> [@DummyAutomation](#): > > 11.4.1 If you are using XCode 11.4.1, please use Appium v1.17.0 or later. ---
**Author:** ![DummyAutomation](https://avatars.discourse-cdn.com/v4/letter/d/278dde/32.png) [@DummyAutomation](https://forum.katalon.com/u/DummyAutomation)\ **Post date:** [June 5, 2020, 4:05pm UTC](https://forum.katalon.com/t/unable-to-use-mobile-object-spy-for-ios-app/43537/7 "2020-06-05T16:05:23Z")
At this moment im using a simulator and the error is different. ERROR: > 020-06-05 16:51:51.974 ERROR c.k.k.core.keyword.internal.KeywordMain - ❌ Unable to start app at: ‘/Users/user/Downloads/IntegrationApp.app’ (Root cause: org.openqa.selenium.SessionNotCreatedException: Unable to create a new remote session. Please check the server log for more details. Original error: An unknown server-side error occurred while processing the command. Original error: Could not load a driver for automationName ‘XCUITest’ and platformName ‘ios’. Please verify your Appium installation > Build info: version: ‘3.141.59’, revision: ‘e82be7d358’, time: ‘2018-11-14T08:25:53’ > System info: host: ‘User.home’, ip: 'xxxxx, os.name: ‘Mac OS X’, os.arch: ‘x86\_64’, os.version: ‘10.15.5’, java.version: ‘1.8.0\_181’ > Driver info: driver.version: IOSDriver > remote stacktrace: UnknownError: An unknown server-side error occurred while processing the command. Original error: Could not load a driver for automationName ‘XCUITest’ and platformName ‘ios’. Please verify your Appium installation > at getResponseForW3CError (/usr/local/lib/node\_modules/appium/node\_modules/appium-base-driver/lib/protocol/errors.js:804:9) > at asyncHandler (/usr/local/lib/node\_modules/appium/node\_modules/appium-base-driver/lib/protocol/protocol.js:392:37) > at > Build info: version: ‘3.141.59’, revision: ‘e82be7d358’, time: ‘2018-11-14T08:25:53’ > System info: host: ‘User.home’, ip: 'xxxx", os.name: ‘Mac OS X’, os.arch: ‘x86\_64’, os.version: ‘10.15.5’, java.version: ‘1.8.0\_181’ > Driver info: driver.version: IOSDriver ---
**Author:** ![DummyAutomation](https://avatars.discourse-cdn.com/v4/letter/d/278dde/32.png) [@DummyAutomation](https://forum.katalon.com/u/DummyAutomation)\ **Post date:** [June 18, 2020, 3:11pm UTC](https://forum.katalon.com/t/unable-to-use-mobile-object-spy-for-ios-app/43537/8 "2020-06-18T15:11:04Z")
Any solution for this issue? ---
**Author:** ![perry.g](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/perry.g/32/16103_2.png) [@perry.g](https://forum.katalon.com/u/perry.g)\ **Post date:** [July 10, 2020, 12:39pm UTC](https://forum.katalon.com/t/unable-to-use-mobile-object-spy-for-ios-app/43537/9 "2020-07-10T12:39:29Z")
@duyluong I am also facing the same issue. After launching my application into spy console I am not able to locate any element. Only main screen is selected I can’t select other component in the screen. Any help would be highly appreciated.