# Unable to start application when try to do object spy in remote device **URL:** \ **Category:** Mobile Testing\ **Tags:** mobile-spy, native-application, mobile-testing, katalon-studio\ **Created:** [October 12, 2023, 2:26pm UTC](https://forum.katalon.com/t/unable-to-start-application-when-try-to-do-object-spy-in-remote-device/99177 "2023-10-12T14:26:52Z")\ **Posts on this page:** 8\ **Page:** 1
**Author:** ![bharathi.a](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/bharathi.a/32/24695_2.png) [@bharathi.a](https://forum.katalon.com/u/bharathi.a)\ **Post date:** [October 12, 2023, 2:26pm UTC](https://forum.katalon.com/t/unable-to-start-application-when-try-to-do-object-spy-in-remote-device/99177/1 "2023-10-12T14:26:52Z")
Hi I’m trying to use Katalon Studio’s mobile spy feature to do object spy in a remote cloud Device(Pcloudy). when i try to do mobile spy I get the following error. i followed the steps provided in Katalon docs [https://docs.katalon.com/docs/integrations/katalon-studio---pcloudy-integration#:~:text=Katalon%20Studio%20enables%20you%20to,5000%2B%20browser%20and%20device%20combinations](https://docs.katalon.com/docs/integrations/katalon-studio---pcloudy-integration#:~:text=Katalon%20Studio%20enables%20you%20to,5000%2B%20browser%20and%20device%20combinations). ![image](https://europe1.discourse-cdn.com/katalon/original/3X/4/e/4e63c852f7d4c9edb223f91a098a4c10cc79569f.png) **Log for the same** java.util.concurrent.ExecutionException: org.openqa.selenium.SessionNotCreatedException: Unable to create a new remote session. Original error: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target Build info: version: ‘unknown’, revision: ‘unknown’, time: ‘unknown’ System info: host: ‘LT-LZ-0220’, ip: ‘192.168.0.106’, os.name: ‘Windows 10’, os.arch: ‘amd64’, os.version: ‘10.0’, java.version: ‘1.8.0\_282’ Driver info: driver.version: SwipeableAndroidDriver at com.kms.katalon.composer.components.impl.dialogs.ProgressMonitorDialogWithThread.runAndWait(ProgressMonitorDialogWithThread.java:49) at com.kms.katalon.composer.mobile.objectspy.components.RemoteAppComposite$1.run(RemoteAppComposite.java:114) at org.eclipse.jface.operation.ModalContext$ModalContextThread.run(ModalContext.java:122) Caused by: org.openqa.selenium.SessionNotCreatedException: Unable to create a new remote session. Original error: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target Build info: version: ‘unknown’, revision: ‘unknown’, time: ‘unknown’ System info: host: ‘LT-LZ-0220’, ip: ‘192.168.0.106’, os.name: ‘Windows 10’, os.arch: ‘amd64’, os.version: ‘10.0’, java.version: ‘1.8.0\_282’ Driver info: driver.version: SwipeableAndroidDriver at io.appium.java\_client.remote.AppiumCommandExecutor$1.createSession(AppiumCommandExecutor.java:208) at io.appium.java\_client.remote.AppiumCommandExecutor.createSession(AppiumCommandExecutor.java:217) at io.appium.java\_client.remote.AppiumCommandExecutor.execute(AppiumCommandExecutor.java:239) at org.openqa.selenium.remote.RemoteWebDriver.execute(RemoteWebDriver.java:552) at io.appium.java\_client.DefaultGenericMobileDriver.execute(DefaultGenericMobileDriver.java:42) at io.appium.java\_client.AppiumDriver.execute(AppiumDriver.java:1) at io.appium.java\_client.android.AndroidDriver.execute(AndroidDriver.java:1) at com.kms.katalon.core.appium.driver.SwipeableAndroidDriver.execute(SwipeableAndroidDriver.java:1) at org.openqa.selenium.remote.RemoteWebDriver.startSession(RemoteWebDriver.java:213) at org.openqa.selenium.remote.RemoteWebDriver.(RemoteWebDriver.java:131) at io.appium.java\_client.DefaultGenericMobileDriver.(DefaultGenericMobileDriver.java:38) at io.appium.java\_client.AppiumDriver.(AppiumDriver.java:84) at io.appium.java\_client.android.AndroidDriver.(AndroidDriver.java:85) at com.kms.katalon.core.appium.driver.SwipeableAndroidDriver.(SwipeableAndroidDriver.java:24) at com.kms.katalon.core.appium.driver.AppiumDriverManager.createMobileDriver(AppiumDriverManager.java:510) at com.kms.katalon.core.mobile.keyword.internal.MobileDriverFactory.startRemoteMobileDriver(MobileDriverFactory.java:575) at com.kms.katalon.composer.mobile.objectspy.dialog.MobileInspectorController.startMobileAppOnCloudDevices(MobileInspectorController.java:239) at com.kms.katalon.composer.mobile.objectspy.components.RemoteAppComposite$1$1.call(RemoteAppComposite.java:117) at com.kms.katalon.composer.components.impl.dialogs.ProgressMonitorDialogWithThread.startThreadAndWait(ProgressMonitorDialogWithThread.java:36) at com.kms.katalon.composer.components.impl.dialogs.ProgressMonitorDialogWithThread.runAndWait(ProgressMonitorDialogWithThread.java:48) … 2 more Caused by: java.lang.reflect.InvocationTargetException at io.appium.java\_client.remote.AppiumCommandExecutor$1.createSession(AppiumCommandExecutor.java:186) … 21 more Caused by: javax.net.ssl.SSLHandshakeException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target at okhttp3.internal.connection.RealConnection.connectTls(RealConnection.java:318) at okhttp3.internal.connection.RealConnection.establishProtocol(RealConnection.java:282) at okhttp3.internal.connection.RealConnection.connect(RealConnection.java:167) at okhttp3.internal.connection.StreamAllocation.findConnection(StreamAllocation.java:257) at okhttp3.internal.connection.StreamAllocation.findHealthyConnection(StreamAllocation.java:135) at okhttp3.internal.connection.StreamAllocation.newStream(StreamAllocation.java:114) at okhttp3.internal.connection.ConnectInterceptor.intercept(ConnectInterceptor.java:42) at okhttp3.internal.http.RealInterceptorChain.proceed(RealInterceptorChain.java:147) at okhttp3.internal.http.RealInterceptorChain.proceed(RealInterceptorChain.java:121) at okhttp3.internal.cache.CacheInterceptor.intercept(CacheInterceptor.java:93) at okhttp3.internal.http.RealInterceptorChain.proceed(RealInterceptorChain.java:147) at okhttp3.internal.http.RealInterceptorChain.proceed(RealInterceptorChain.java:121) at okhttp3.internal.http.BridgeInterceptor.intercept(BridgeInterceptor.java:93) at okhttp3.internal.http.RealInterceptorChain.proceed(RealInterceptorChain.java:147) at okhttp3.internal.http.RetryAndFollowUpInterceptor.intercept(RetryAndFollowUpInterceptor.java:126) at okhttp3.internal.http.RealInterceptorChain.proceed(RealInterceptorChain.java:147) at okhttp3.internal.http.RealInterceptorChain.proceed(RealInterceptorChain.java:121) at okhttp3.RealCall.getResponseWithInterceptorChain(RealCall.java:200) at okhttp3.RealCall.execute(RealCall.java:77) at org.openqa.selenium.remote.internal.OkHttpClient.execute(OkHttpClient.java:103) at org.openqa.selenium.remote.ProtocolHandshake.createSession(ProtocolHandshake.java:105) … 22 more Caused by: sun.security.validator.ValidatorException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target … 43 more Caused by: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target … 43 more ---
**Author:** ![Elly\_Tran](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/elly_tran/32/21874_2.png) [@Elly\_Tran](https://forum.katalon.com/u/Elly_Tran)\ **Post date:** [October 13, 2023, 4:41am UTC](https://forum.katalon.com/t/unable-to-start-application-when-try-to-do-object-spy-in-remote-device/99177/2 "2023-10-13T04:41:10Z")
> [@bharathi.a](#): > > unable to find valid certification path to requested target Hi, Thank you for letting us know your issue. I will take time to review it and back to you soon if any update. ---
**Author:** ![bharathi.a](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/bharathi.a/32/24695_2.png) [@bharathi.a](https://forum.katalon.com/u/bharathi.a)\ **Post date:** [October 13, 2023, 6:34am UTC](https://forum.katalon.com/t/unable-to-start-application-when-try-to-do-object-spy-in-remote-device/99177/3 "2023-10-13T06:34:10Z")
Hi @Elly_Tran Thank you for the response ---
**Author:** ![bharathi.a](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/bharathi.a/32/24695_2.png) [@bharathi.a](https://forum.katalon.com/u/bharathi.a)\ **Post date:** [October 17, 2023, 10:08am UTC](https://forum.katalon.com/t/unable-to-start-application-when-try-to-do-object-spy-in-remote-device/99177/4 "2023-10-17T10:08:10Z")
@Elly_Tran Any update on the issue? ---
**Author:** ![bharathi.a](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/bharathi.a/32/24695_2.png) [@bharathi.a](https://forum.katalon.com/u/bharathi.a)\ **Post date:** [October 17, 2023, 4:33pm UTC](https://forum.katalon.com/t/unable-to-start-application-when-try-to-do-object-spy-in-remote-device/99177/5 "2023-10-17T16:33:15Z")
Got a solution for this issue after spending my whole day. After spending a day, I did it phew. **Solution:** After updating/installing (now katalon is downloading as an exe) to the new katalon version in the JRE file under the **C:\Users\userName.katalon\packages\Katalon\_Studio\_Windows\_64-8.6.8\Katalon\_Studio\_Windows\_64-8.6.8\jre\lib\security\cacerts** SSL Certificate is missing To add that if you are using lambda test/ Pcloudy/ Browser stack/Kobiton/sauce labs you need to add the certificate to connect to the remote Device. **Please follow the following steps** 1. open the cloud device provider URL in your Chrome browser 2. click on the lock icon on the left side of your URL 3. click Connection is secure 4. click on Certificate is valid you will get the following window opened 5. click on the Details Tab at the top of the window you will get the following screen 6. you will get the file explorer to save the file save it with **.cer** Extension ![image](https://europe1.discourse-cdn.com/katalon/original/3X/7/6/7627a86e99b871bdb6ed84e8c7349116095f5070.png) 1. check the Katalon version you are using in the IDE 2. Go to the following location **C:\Users\userName.katalon\packages\ select the version of the IDE you are using \jre\bin** 9.copy the path 1. open your command prompt 2. cd paste the copied path by right click on the command prompt give enter and enter the following 3. keytool -importcert -file “_path of the exported.cer File with file name with.cer extension_” –alias _anyaliasname_ –keystore “C:\Users\userName.katalon\packages\ select the version of the IDE you are using \jre\lib\security\cacerts” **eg:** `C:\Users\bharathi.a\.katalon\packages\Katalon_Studio_Windows_64-8.6.8\Katalon_Studio_Windows_64-8.6.8\jre\lib\security\cacerts` 13 press the Enter Button 14. you will be prompted to enter a password give the password as **changeit** 15. you will be prompted to confirm type **enter yes or y** 16. the certificate will be added. Thats’all **Method 2** 1. Download keystore explorer from [here](https://keystore-explorer.org/) 2. install the application 3. click on Open ![image](https://europe1.discourse-cdn.com/katalon/original/3X/9/8/985604b297fc35edd85506cd4d9852918e3b3063.png) 4. Select File of types as all files 5.. browser for this file ` C:\Users\*your system User Name here\*.katalon\packages\Katalon\_Studio\_Windows\_64-8.6.8\Katalon\_Studio\_Windows\_64-8.6.8\jre\lib\security\cacerts 1. click on open 2. you will asked to enter a password give the password as **changeit** and click on ok 3. Mouse over to this icon you will get the tool tip as click on this ![image](https://europe1.discourse-cdn.com/katalon/original/3X/1/6/1684da19979c77d423d968d32b709a5490f9ccd5.png) ![image](https://europe1.discourse-cdn.com/katalon/original/3X/7/e/7ea1fd222e44242ce210e7366880427e3069df6f.png) 4. you will get an explorer window to search for certificates search for the saverd **.cer file** in method 1 click on it and click the open button 10 you may get the following window to enter an alias name just give some name to it and click ok button ![image](https://europe1.discourse-cdn.com/katalon/original/3X/f/3/f3b829b10a3babfd699dbbce53e7c6d841d4b43d.png) 1. you will get the following pop-up click ok button ![image](https://europe1.discourse-cdn.com/katalon/original/3X/d/9/d9a3e66d127fc38bae7303be569045eb760fe769.png) 12 save the changes using the save icon on the toolbar ![image](https://europe1.discourse-cdn.com/katalon/original/3X/f/6/f6e4443d5ba6500726967e92a9cb52d3a6f1c893.png) 13 close the application you are all set to start testing on the cloud. i hope this will help you to overcome the java.util.concurrent.ExecutionException: _org.openqa.selenium.SessionNotCreatedException: Unable to create a new remote session. Original error: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target_ error ---
**Author:** ![susilkanth.r](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/susilkanth.r/32/22831_2.png) [@susilkanth.r](https://forum.katalon.com/u/susilkanth.r)\ **Post date:** [November 9, 2023, 5:08pm UTC](https://forum.katalon.com/t/unable-to-start-application-when-try-to-do-object-spy-in-remote-device/99177/6 "2023-11-09T17:08:47Z")
Hi @bharathi.a, I tried what you said. Now It’s working perfectly. Thank you so much! ---
**Author:** ![yugeshbuchipalle](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/yugeshbuchipalle/32/16104_2.png) [@yugeshbuchipalle](https://forum.katalon.com/u/yugeshbuchipalle)\ **Post date:** [January 17, 2024, 8:23am UTC](https://forum.katalon.com/t/unable-to-start-application-when-try-to-do-object-spy-in-remote-device/99177/7 "2024-01-17T08:23:16Z")
ou will get an explorer window to search for certificates search for the saverd **.cer file** in method 1 click on it and click the open button I am not able to find the Cer file ---
**Author:** ![bharathi.a](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/bharathi.a/32/24695_2.png) [@bharathi.a](https://forum.katalon.com/u/bharathi.a)\ **Post date:** [January 17, 2024, 9:53am UTC](https://forum.katalon.com/t/unable-to-start-application-when-try-to-do-object-spy-in-remote-device/99177/8 "2024-01-17T09:53:00Z")
which file you are asking ? and at which step?