# Unable to start application in android devices

**URL:** <https://forum.katalon.com/t/unable-to-start-application-in-android-devices/178029>\
**Category:** Forum UI Feedback\
**Tags:** mobile-testing, katalon-studio\
**Created:** [July 9, 2025, 10:10am UTC](https://forum.katalon.com/t/unable-to-start-application-in-android-devices/178029 "2025-07-09T10:10:50Z")\
**Posts on this page:** 7\
**Page:** 1

<div class="post-metadata">

**Author:** ![automation.10](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/automation.10/32/30227_2.png) [@automation.10](https://forum.katalon.com/u/automation.10)\
**Post date:** [July 9, 2025, 10:10am UTC](https://forum.katalon.com/t/unable-to-start-application-in-android-devices/178029/1 "2025-07-09T10:10:50Z")

</div>

please solve this error, unable to start application in mobile devices

 ![Screenshot 2025-07-09 at 15.20.54](https://europe1.discourse-cdn.com/katalon/original/3X/1/5/157f5a5980319358237243b1e58f5596b65fa555.jpeg)

---

<div class="post-metadata">

**Author:** ![dineshh](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/dineshh/32/24488_2.png) [@dineshh](https://forum.katalon.com/u/dineshh)\
**Post date:** [July 10, 2025, 6:04am UTC](https://forum.katalon.com/t/unable-to-start-application-in-android-devices/178029/2 "2025-07-10T06:04:07Z")

</div>

Kindly post the error trace in a formatted way for better readability instead of image

---

<div class="post-metadata">

**Author:** ![dineshh](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/dineshh/32/24488_2.png) [@dineshh](https://forum.katalon.com/u/dineshh)\
**Post date:** [July 10, 2025, 6:05am UTC](https://forum.katalon.com/t/unable-to-start-application-in-android-devices/178029/3 "2025-07-10T06:05:31Z")

</div>

from above, appium driver compatibility issue. kindly upgrade your KS version along with appium drivers

---

<div class="post-metadata">

**Author:** ![automation.10](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/automation.10/32/30227_2.png) [@automation.10](https://forum.katalon.com/u/automation.10)\
**Post date:** [July 10, 2025, 7:29am UTC](https://forum.katalon.com/t/unable-to-start-application-in-android-devices/178029/4 "2025-07-10T07:29:06Z")

</div>

halo dineshh, my KS latest version and appium latest version. Currently, I am still experiencing the same error.

2025-07-10 13:40:33.843 ERROR c.k.k.core.keyword.internal.KeywordMain - ❌ Unable to start application: ‘/Users/irfanmaulana/Downloads/app-uat-cakra-v5.3.6-rc3-173-300625.apk’ (Root cause: com.kms.katalon.core.exception.StepFailedException: Unable to start application: ‘/Users/irfanmaulana/Downloads/app-uat-cakra-v5.3.6-rc3-173-300625.apk’

at com.kms.katalon.core.mobile.keyword.internal.MobileKeywordMain.stepFailed(MobileKeywordMain.groovy:65)

at com.kms.katalon.core.mobile.keyword.internal.MobileKeywordMain.runKeyword(MobileKeywordMain.groovy:34)

at com.kms.katalon.core.mobile.keyword.builtin.StartApplicationKeyword.startApplication(StartApplicationKeyword.groovy:91)

at com.kms.katalon.core.mobile.keyword.builtin.StartApplicationKeyword.execute(StartApplicationKeyword.groovy:48)

at com.kms.katalon.core.keyword.internal.KeywordExecutor.executeKeywordForPlatform(KeywordExecutor.groovy:64)

at com.kms.katalon.core.mobile.keyword.MobileBuiltInKeywords.startApplication(MobileBuiltInKeywords.groovy:50)

at scn01.run(scn01:24)

at com.kms.katalon.core.main.ScriptEngine.run(ScriptEngine.java:194)

at com.kms.katalon.core.main.ScriptEngine.runScriptAsRawText(ScriptEngine.java:119)

at com.kms.katalon.core.main.TestCaseExecutor.runScript(TestCaseExecutor.java:485)

at com.kms.katalon.core.main.TestCaseExecutor.doExecute(TestCaseExecutor.java:476)

at com.kms.katalon.core.main.TestCaseExecutor.processExecutionPhase(TestCaseExecutor.java:455)

at com.kms.katalon.core.main.TestCaseExecutor.accessMainPhase(TestCaseExecutor.java:447)

at com.kms.katalon.core.main.TestCaseExecutor.execute(TestCaseExecutor.java:321)

at com.kms.katalon.core.main.TestCaseMain.runTestCase(TestCaseMain.java:151)

at com.kms.katalon.core.main.TestCaseMain.runTestCase(TestCaseMain.java:139)

at TempTestCase1752129629317.run(TempTestCase1752129629317.groovy:25)

at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:77)

at java.base/jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)

Caused by: org.openqa.selenium.SessionNotCreatedException: Could not start a new session. Response code 500. Message: An unknown server-side error occurred while processing the command. Original error: The application at ‘/Users/irfanmaulana/Downloads/app-uat-cakra-v5.3.6-rc3-173-300625.apk’ does not exist or is not accessible

Host info: host: ‘MDTMAC688823958.local’, ip: ‘fe80:0:0:0:99:40ee:7d12:794e%en0’

Build info: version: ‘4.28.1’, revision: ‘73f5ad48a2’

System info: os.name: ‘Mac OS X’, os.arch: ‘aarch64’, os.version: ‘14.7.4’, java.version: ‘17.0.14’

Driver info: io.appium.java\_client.android.AndroidDriver

Command: [null, newSession {capabilities=[Capabilities {appium:app: /Users/irfanmaulana/Downloa…, appium:autoGrantPermissions: true, appium:automationName: uiautomator2, appium:deviceId: 2419d054921c7ece, appium:deviceName: samsung SM-N960F (Android 10), appium:fullReset: true, appium:newCommandTimeout: 1800, appium:noReset: false, appium:platformName: ANDROID, appium:platformVersion: 10, appium:systemPort: 61022, appium:udid: 2419d054921c7ece, platformName: ANDROID}]}]

Capabilities {appium:app: /Users/irfanmaulana/Downloa…, appium:autoGrantPermissions: true, appium:automationName: uiautomator2, appium:deviceId: 2419d054921c7ece, appium:deviceName: samsung SM-N960F (Android 10), appium:fullReset: true, appium:newCommandTimeout: 1800, appium:noReset: false, appium:platformName: ANDROID, appium:platformVersion: 10, appium:systemPort: 61022, appium:udid: 2419d054921c7ece, platformName: ANDROID}

at org.openqa.selenium.remote.ProtocolHandshake.createSession(ProtocolHandshake.java:114)

at org.openqa.selenium.remote.ProtocolHandshake.createSession(ProtocolHandshake.java:75)

at org.openqa.selenium.remote.ProtocolHandshake.createSession(ProtocolHandshake.java:61)

at io.appium.java\_client.remote.AppiumCommandExecutor.createSession(AppiumCommandExecutor.java:176)

at io.appium.java\_client.remote.AppiumCommandExecutor.execute(AppiumCommandExecutor.java:237)

at org.openqa.selenium.remote.RemoteWebDriver.execute(RemoteWebDriver.java:545)

at io.appium.java\_client.AppiumDriver.startSession(AppiumDriver.java:270)

at org.openqa.selenium.remote.RemoteWebDriver.(RemoteWebDriver.java:174)

at io.appium.java\_client.AppiumDriver.(AppiumDriver.java:91)

at io.appium.java\_client.android.AndroidDriver.(AndroidDriver.java:99)

at com.kms.katalon.core.appium.driver.AppiumDriverManager.createMobileDriver(AppiumDriverManager.java:574)

at com.kms.katalon.core.appium.driver.AppiumDriverManager.createMobileDriver(AppiumDriverManager.java:551)

at com.kms.katalon.core.mobile.keyword.internal.MobileDriverFactory.startLocalMobileDriver(MobileDriverFactory.java:604)

at com.kms.katalon.core.mobile.keyword.internal.MobileDriverFactory.startMobileDriver(MobileDriverFactory.java:511)

at com.kms.katalon.core.mobile.keyword.builtin.StartApplicationKeyword$\_startApplication\_closure1.doCall(StartApplicationKeyword.groovy:89)

at com.kms.katalon.core.mobile.keyword.builtin.StartApplicationKeyword$\_startApplication\_closure1.call(StartApplicationKeyword.groovy)

at com.kms.katalon.core.mobile.keyword.internal.MobileKeywordMain.runKeyword(MobileKeywordMain.groovy:30)

at com.kms.katalon.core.mobile.keyword.builtin.StartApplicationKeyword.startApplication(StartApplicationKeyword.groovy:91)

at com.kms.katalon.core.mobile.keyword.builtin.StartApplicationKeyword.execute(StartApplicationKeyword.groovy:48)

at com.kms.katalon.core.keyword.internal.KeywordExecutor.executeKeywordForPlatform(KeywordExecutor.groovy:64)

at com.kms.katalon.core.mobile.keyword.MobileBuiltInKeywords.startApplication(MobileBuiltInKeywords.groovy:50)

at Script1750826449136.run(Script1750826449136.groovy:24)

… 13 more

)

2025-07-10 13:40:33.846 ERROR c.k.katalon.core.main.TestCaseExecutor - ❌ Test Cases/Test/scn01 FAILED.

Reason:

com.kms.katalon.core.exception.StepFailedException: Unable to start application: ‘/Users/irfanmaulana/Downloads/app-uat-cakra-v5.3.6-rc3-173-300625.apk’

at com.kms.katalon.core.mobile.keyword.internal.MobileKeywordMain.stepFailed(MobileKeywordMain.groovy:65)

at com.kms.katalon.core.mobile.keyword.internal.MobileKeywordMain.runKeyword(MobileKeywordMain.groovy:34)

at com.kms.katalon.core.mobile.keyword.builtin.StartApplicationKeyword.startApplication(StartApplicationKeyword.groovy:91)

at com.kms.katalon.core.mobile.keyword.builtin.StartApplicationKeyword.execute(StartApplicationKeyword.groovy:48)

at com.kms.katalon.core.keyword.internal.KeywordExecutor.executeKeywordForPlatform(KeywordExecutor.groovy:64)

at com.kms.katalon.core.mobile.keyword.MobileBuiltInKeywords.startApplication(MobileBuiltInKeywords.groovy:50)

at scn01.run(scn01:24)

at com.kms.katalon.core.main.ScriptEngine.run(ScriptEngine.java:194)

at com.kms.katalon.core.main.ScriptEngine.runScriptAsRawText(ScriptEngine.java:119)

at com.kms.katalon.core.main.TestCaseExecutor.runScript(TestCaseExecutor.java:485)

at com.kms.katalon.core.main.TestCaseExecutor.doExecute(TestCaseExecutor.java:476)

at com.kms.katalon.core.main.TestCaseExecutor.processExecutionPhase(TestCaseExecutor.java:455)

at com.kms.katalon.core.main.TestCaseExecutor.accessMainPhase(TestCaseExecutor.java:447)

at com.kms.katalon.core.main.TestCaseExecutor.execute(TestCaseExecutor.java:321)

at com.kms.katalon.core.main.TestCaseMain.runTestCase(TestCaseMain.java:151)

at com.kms.katalon.core.main.TestCaseMain.runTestCase(TestCaseMain.java:139)

at TempTestCase1752129629317.run(TempTestCase1752129629317.groovy:25)

at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:77)

at java.base/jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)

Caused by: org.openqa.selenium.SessionNotCreatedException: Could not start a new session. Response code 500. Message: An unknown server-side error occurred while processing the command. Original error: The application at ‘/Users/irfanmaulana/Downloads/app-uat-cakra-v5.3.6-rc3-173-300625.apk’ does not exist or is not accessible

Host info: host: ‘MDTMAC688823958.local’, ip: ‘fe80:0:0:0:99:40ee:7d12:794e%en0’

Build info: version: ‘4.28.1’, revision: ‘73f5ad48a2’

System info: os.name: ‘Mac OS X’, os.arch: ‘aarch64’, os.version: ‘14.7.4’, java.version: ‘17.0.14’

Driver info: io.appium.java\_client.android.AndroidDriver

Command: [null, newSession {capabilities=[Capabilities {appium:app: /Users/irfanmaulana/Downloa…, appium:autoGrantPermissions: true, appium:automationName: uiautomator2, appium:deviceId: 2419d054921c7ece, appium:deviceName: samsung SM-N960F (Android 10), appium:fullReset: true, appium:newCommandTimeout: 1800, appium:noReset: false, appium:platformName: ANDROID, appium:platformVersion: 10, appium:systemPort: 61022, appium:udid: 2419d054921c7ece, platformName: ANDROID}]}]

Capabilities {appium:app: /Users/irfanmaulana/Downloa…, appium:autoGrantPermissions: true, appium:automationName: uiautomator2, appium:deviceId: 2419d054921c7ece, appium:deviceName: samsung SM-N960F (Android 10), appium:fullReset: true, appium:newCommandTimeout: 1800, appium:noReset: false, appium:platformName: ANDROID, appium:platformVersion: 10, appium:systemPort: 61022, appium:udid: 2419d054921c7ece, platformName: ANDROID}

at org.openqa.selenium.remote.ProtocolHandshake.createSession(ProtocolHandshake.java:114)

at org.openqa.selenium.remote.ProtocolHandshake.createSession(ProtocolHandshake.java:75)

at org.openqa.selenium.remote.ProtocolHandshake.createSession(ProtocolHandshake.java:61)

at io.appium.java\_client.remote.AppiumCommandExecutor.createSession(AppiumCommandExecutor.java:176)

at io.appium.java\_client.remote.AppiumCommandExecutor.execute(AppiumCommandExecutor.java:237)

at org.openqa.selenium.remote.RemoteWebDriver.execute(RemoteWebDriver.java:545)

at io.appium.java\_client.AppiumDriver.startSession(AppiumDriver.java:270)

at org.openqa.selenium.remote.RemoteWebDriver.(RemoteWebDriver.java:174)

at io.appium.java\_client.AppiumDriver.(AppiumDriver.java:91)

at io.appium.java\_client.android.AndroidDriver.(AndroidDriver.java:99)

at com.kms.katalon.core.appium.driver.AppiumDriverManager.createMobileDriver(AppiumDriverManager.java:574)

at com.kms.katalon.core.appium.driver.AppiumDriverManager.createMobileDriver(AppiumDriverManager.java:551)

at com.kms.katalon.core.mobile.keyword.internal.MobileDriverFactory.startLocalMobileDriver(MobileDriverFactory.java:604)

at com.kms.katalon.core.mobile.keyword.internal.MobileDriverFactory.startMobileDriver(MobileDriverFactory.java:511)

at com.kms.katalon.core.mobile.keyword.builtin.StartApplicationKeyword$\_startApplication\_closure1.doCall(StartApplicationKeyword.groovy:89)

at com.kms.katalon.core.mobile.keyword.builtin.StartApplicationKeyword$\_startApplication\_closure1.call(StartApplicationKeyword.groovy)

at com.kms.katalon.core.mobile.keyword.internal.MobileKeywordMain.runKeyword(MobileKeywordMain.groovy:30)

… 18 more

---

<div class="post-metadata">

**Author:** ![dineshh](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/dineshh/32/24488_2.png) [@dineshh](https://forum.katalon.com/u/dineshh)\
**Post date:** [July 11, 2025, 5:42am UTC](https://forum.katalon.com/t/unable-to-start-application-in-android-devices/178029/5 "2025-07-11T05:42:42Z")

</div>

```2025-07-10

at com.kms.katalon.core.mobile.keyword.internal.MobileKeywordMain.stepFailed(MobileKeywordMain.groovy:65)

at com.kms.katalon.core.mobile.keyword.internal.MobileKeywordMain.runKeyword(MobileKeywordMain.groovy:34)

at com.kms.katalon.core.mobile.keyword.builtin.StartApplicationKeyword.startApplication(StartApplicationKeyword.groovy:91)

at com.kms.katalon.core.mobile.keyword.builtin.StartApplicationKeyword.execute(StartApplicationKeyword.groovy:48)

at com.kms.katalon.core.keyword.internal.KeywordExecutor.executeKeywordForPlatform(KeywordExecutor.groovy:64)

at com.kms.katalon.core.mobile.keyword.MobileBuiltInKeywords.startApplication(MobileBuiltInKeywords.groovy:50)

at scn01.run(scn01:24)

at com.kms.katalon.core.main.ScriptEngine.run(ScriptEngine.java:194)

at com.kms.katalon.core.main.ScriptEngine.runScriptAsRawText(ScriptEngine.java:119)

at com.kms.katalon.core.main.TestCaseExecutor.runScript(TestCaseExecutor.java:485)

at com.kms.katalon.core.main.TestCaseExecutor.doExecute(TestCaseExecutor.java:476)

at com.kms.katalon.core.main.TestCaseExecutor.processExecutionPhase(TestCaseExecutor.java:455)

at com.kms.katalon.core.main.TestCaseExecutor.accessMainPhase(TestCaseExecutor.java:447)

at com.kms.katalon.core.main.TestCaseExecutor.execute(TestCaseExecutor.java:321)

at com.kms.katalon.core.main.TestCaseMain.runTestCase(TestCaseMain.java:151)

at com.kms.katalon.core.main.TestCaseMain.runTestCase(TestCaseMain.java:139)

at TempTestCase1752129629317.run(TempTestCase1752129629317.groovy:25)

at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:77)

at java.base/jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)

Caused by: org.openqa.selenium.SessionNotCreatedException: Could not start a new session. Response code 500. Message: An unknown server-side error occurred while processing the command. Original error: The application at ‘/Users/irfanmaulana/Downloads/app-uat-cakra-v5.3.6-rc3-173-300625.apk’ does not exist or is not accessible

Host info: host: ‘MDTMAC688823958.local’, ip: ‘fe80:0:0:0:99:40ee:7d12:794e%en0’

Build info: version: ‘4.28.1’, revision: ‘73f5ad48a2’

System info: os.name: ‘Mac OS X’, os.arch: ‘aarch64’, os.version: ‘14.7.4’, java.version: ‘17.0.14’

Driver info: io.appium.java_client.android.AndroidDriver

Command: [null, newSession {capabilities=[Capabilities {appium:app: /Users/irfanmaulana/Downloa…, appium:autoGrantPermissions: true, appium:automationName: uiautomator2, appium:deviceId: 2419d054921c7ece, appium:deviceName: samsung SM-N960F (Android 10), appium:fullReset: true, appium:newCommandTimeout: 1800, appium:noReset: false, appium:platformName: ANDROID, appium:platformVersion: 10, appium:systemPort: 61022, appium:udid: 2419d054921c7ece, platformName: ANDROID}]}]

Capabilities {appium:app: /Users/irfanmaulana/Downloa…, appium:autoGrantPermissions: true, appium:automationName: uiautomator2, appium:deviceId: 2419d054921c7ece, appium:deviceName: samsung SM-N960F (Android 10), appium:fullReset: true, appium:newCommandTimeout: 1800, appium:noReset: false, appium:platformName: ANDROID, appium:platformVersion: 10, appium:systemPort: 61022, appium:udid: 2419d054921c7ece, platformName: ANDROID}

at org.openqa.selenium.remote.ProtocolHandshake.createSession(ProtocolHandshake.java:114)

at org.openqa.selenium.remote.ProtocolHandshake.createSession(ProtocolHandshake.java:75)

at org.openqa.selenium.remote.ProtocolHandshake.createSession(ProtocolHandshake.java:61)

at io.appium.java_client.remote.AppiumCommandExecutor.createSession(AppiumCommandExecutor.java:176)

at io.appium.java_client.remote.AppiumCommandExecutor.execute(AppiumCommandExecutor.java:237)

at org.openqa.selenium.remote.RemoteWebDriver.execute(RemoteWebDriver.java:545)

at io.appium.java_client.AppiumDriver.startSession(AppiumDriver.java:270)

at org.openqa.selenium.remote.RemoteWebDriver.(RemoteWebDriver.java:174)

at io.appium.java_client.AppiumDriver.(AppiumDriver.java:91)

at io.appium.java_client.android.AndroidDriver.(AndroidDriver.java:99)

at com.kms.katalon.core.appium.driver.AppiumDriverManager.createMobileDriver(AppiumDriverManager.java:574)

at com.kms.katalon.core.appium.driver.AppiumDriverManager.createMobileDriver(AppiumDriverManager.java:551)

at com.kms.katalon.core.mobile.keyword.internal.MobileDriverFactory.startLocalMobileDriver(MobileDriverFactory.java:604)

at com.kms.katalon.core.mobile.keyword.internal.MobileDriverFactory.startMobileDriver(MobileDriverFactory.java:511)

at com.kms.katalon.core.mobile.keyword.builtin.StartApplicationKeyword$_startApplication_closure1.doCall(StartApplicationKeyword.groovy:89)

at com.kms.katalon.core.mobile.keyword.builtin.StartApplicationKeyword$_startApplication_closure1.call(StartApplicationKeyword.groovy)

at com.kms.katalon.core.mobile.keyword.internal.MobileKeywordMain.runKeyword(MobileKeywordMain.groovy:30)

at com.kms.katalon.core.mobile.keyword.builtin.StartApplicationKeyword.startApplication(StartApplicationKeyword.groovy:91)

at com.kms.katalon.core.mobile.keyword.builtin.StartApplicationKeyword.execute(StartApplicationKeyword.groovy:48)

at com.kms.katalon.core.keyword.internal.KeywordExecutor.executeKeywordForPlatform(KeywordExecutor.groovy:64)

at com.kms.katalon.core.mobile.keyword.MobileBuiltInKeywords.startApplication(MobileBuiltInKeywords.groovy:50)

at Script1750826449136.run(Script1750826449136.groovy:24)

… 13 more

)

2025-07-10 13:40:33.846 ERROR c.k.katalon.core.main.TestCaseExecutor - :cross_mark: Test Cases/Test/scn01 FAILED.

Reason:

com.kms.katalon.core.exception.StepFailedException: Unable to start application: ‘/Users/irfanmaulana/Downloads/app-uat-cakra-v5.3.6-rc3-173-300625.apk’

at com.kms.katalon.core.mobile.keyword.internal.MobileKeywordMain.stepFailed(MobileKeywordMain.groovy:65)

at com.kms.katalon.core.mobile.keyword.internal.MobileKeywordMain.runKeyword(MobileKeywordMain.groovy:34)

at com.kms.katalon.core.mobile.keyword.builtin.StartApplicationKeyword.startApplication(StartApplicationKeyword.groovy:91)

at com.kms.katalon.core.mobile.keyword.builtin.StartApplicationKeyword.execute(StartApplicationKeyword.groovy:48)

at com.kms.katalon.core.keyword.internal.KeywordExecutor.executeKeywordForPlatform(KeywordExecutor.groovy:64)

at com.kms.katalon.core.mobile.keyword.MobileBuiltInKeywords.startApplication(MobileBuiltInKeywords.groovy:50)

at scn01.run(scn01:24)

at com.kms.katalon.core.main.ScriptEngine.run(ScriptEngine.java:194)

at com.kms.katalon.core.main.ScriptEngine.runScriptAsRawText(ScriptEngine.java:119)

at com.kms.katalon.core.main.TestCaseExecutor.runScript(TestCaseExecutor.java:485)

at com.kms.katalon.core.main.TestCaseExecutor.doExecute(TestCaseExecutor.java:476)

at com.kms.katalon.core.main.TestCaseExecutor.processExecutionPhase(TestCaseExecutor.java:455)

at com.kms.katalon.core.main.TestCaseExecutor.accessMainPhase(TestCaseExecutor.java:447)

at com.kms.katalon.core.main.TestCaseExecutor.execute(TestCaseExecutor.java:321)

at com.kms.katalon.core.main.TestCaseMain.runTestCase(TestCaseMain.java:151)

at com.kms.katalon.core.main.TestCaseMain.runTestCase(TestCaseMain.java:139)

at TempTestCase1752129629317.run(TempTestCase1752129629317.groovy:25)

at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:77)

at java.base/jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)

Caused by: org.openqa.selenium.SessionNotCreatedException: Could not start a new session. Response code 500. Message: An unknown server-side error occurred while processing the command. Original error: The application at ‘/Users/irfanmaulana/Downloads/app-uat-cakra-v5.3.6-rc3-173-300625.apk’ does not exist or is not accessible

Host info: host: ‘MDTMAC688823958.local’, ip: ‘fe80:0:0:0:99:40ee:7d12:794e%en0’

Build info: version: ‘4.28.1’, revision: ‘73f5ad48a2’

System info: os.name: ‘Mac OS X’, os.arch: ‘aarch64’, os.version: ‘14.7.4’, java.version: ‘17.0.14’

Driver info: io.appium.java_client.android.AndroidDriver

Command: [null, newSession {capabilities=[Capabilities {appium:app: /Users/irfanmaulana/Downloa…, appium:autoGrantPermissions: true, appium:automationName: uiautomator2, appium:deviceId: 2419d054921c7ece, appium:deviceName: samsung SM-N960F (Android 10), appium:fullReset: true, appium:newCommandTimeout: 1800, appium:noReset: false, appium:platformName: ANDROID, appium:platformVersion: 10, appium:systemPort: 61022, appium:udid: 2419d054921c7ece, platformName: ANDROID}]}]

Capabilities {appium:app: /Users/irfanmaulana/Downloa…, appium:autoGrantPermissions: true, appium:automationName: uiautomator2, appium:deviceId: 2419d054921c7ece, appium:deviceName: samsung SM-N960F (Android 10), appium:fullReset: true, appium:newCommandTimeout: 1800, appium:noReset: false, appium:platformName: ANDROID, appium:platformVersion: 10, appium:systemPort: 61022, appium:udid: 2419d054921c7ece, platformName: ANDROID}

at org.openqa.selenium.remote.ProtocolHandshake.createSession(ProtocolHandshake.java:114)

at org.openqa.selenium.remote.ProtocolHandshake.createSession(ProtocolHandshake.java:75)

at org.openqa.selenium.remote.ProtocolHandshake.createSession(ProtocolHandshake.java:61)

at io.appium.java_client.remote.AppiumCommandExecutor.createSession(AppiumCommandExecutor.java:176)

at io.appium.java_client.remote.AppiumCommandExecutor.execute(AppiumCommandExecutor.java:237)

at org.openqa.selenium.remote.RemoteWebDriver.execute(RemoteWebDriver.java:545)

at io.appium.java_client.AppiumDriver.startSession(AppiumDriver.java:270)

at org.openqa.selenium.remote.RemoteWebDriver.(RemoteWebDriver.java:174)

at io.appium.java_client.AppiumDriver.(AppiumDriver.java:91)

at io.appium.java_client.android.AndroidDriver.(AndroidDriver.java:99)

at com.kms.katalon.core.appium.driver.AppiumDriverManager.createMobileDriver(AppiumDriverManager.java:574)

at com.kms.katalon.core.appium.driver.AppiumDriverManager.createMobileDriver(AppiumDriverManager.java:551)

at com.kms.katalon.core.mobile.keyword.internal.MobileDriverFactory.startLocalMobileDriver(MobileDriverFactory.java:604)

at com.kms.katalon.core.mobile.keyword.internal.MobileDriverFactory.startMobileDriver(MobileDriverFactory.java:511)

at com.kms.katalon.core.mobile.keyword.builtin.StartApplicationKeyword$_startApplication_closure1.doCall(StartApplicationKeyword.groovy:89)

at com.kms.katalon.core.mobile.keyword.builtin.StartApplicationKeyword$_startApplication_closure1.call(StartApplicationKeyword.groovy)

at com.kms.katalon.core.mobile.keyword.internal.MobileKeywordMain.runKeyword(MobileKeywordMain.groovy:30)

… 18 more
```

---

<div class="post-metadata">

**Author:** ![dineshh](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/dineshh/32/24488_2.png) [@dineshh](https://forum.katalon.com/u/dineshh)\
**Post date:** [July 11, 2025, 5:43am UTC](https://forum.katalon.com/t/unable-to-start-application-in-android-devices/178029/6 "2025-07-11T05:43:42Z")

</div>

kindly format the code for better readability. use ``` followed by your code

---

<div class="post-metadata">

**Author:** ![dineshh](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/dineshh/32/24488_2.png) [@dineshh](https://forum.katalon.com/u/dineshh)\
**Post date:** [July 11, 2025, 5:49am UTC](https://forum.katalon.com/t/unable-to-start-application-in-android-devices/178029/7 "2025-07-11T05:49:49Z")

</div>

error indicates that Appium/Katalon cannot find your APK file at the specified path.

1. **Path does not exist in CI environment** :  
`/Users/irfanmaulana/Downloads/` is your local macOS path. Your GitLab runner (likely Windows-based) doesn’t have this path.
2. **File accessibility issues** :  
Even if the file exists, Appium might lack permissions to access it.
3. **Path handling differences** :  
Windows paths use backslashes (`\`) while macOS uses forward slashes (`/`)

## Solution: Fix APK Path Handling

**Step 1: Make APK available in CI**

text

```auto
test_katalon_mobile:
  stage: test
  artifacts:
    paths:
      - apps/
  script:
    # Download APK to project-relative path
    - mkdir apps
    - curl -o apps/app.apk https://your-artifact-repository/app-uat-cakra-v5.3.6-rc3-173-300625.apk

    # Verify download
    - dir apps\ # Windows
    # OR
    - ls -l apps/ # macOS/Linux

```

**Step 2: Update Katalon Configuration**

text

```auto
- & "C:\Program Files\Katalon_Studio_Engine_Windows_64-10.2.3\katalonc.exe"
    ...
    # Use relative path
    -g_APP_PATH="apps/app.apk"

```

**Step 3: Modify Your Test Script**  
In Katalon test case:

groovy

```auto
// Use GlobalVariable for path
String appPath = GlobalVariable.APP_PATH ?: "/Users/irfanmaulana/Downloads/app.apk" 
Mobile.startApplication(appPath, false)

```

## Alternative Solutions

**Option 1: Absolute Path (For Dedicated Runners)**

text

```auto
variables:
  APK_PATH: "C:\\gitlab-runner\\apps\\app.apk"

script:
  - & katalonc.exe ... -g_APP_PATH="${APK_PATH}"

```

**Option 2: Network Share (For Private Runners)**

text

```auto
script:
  - net use Z: \\server\apps /user:user pass
  - & katalonc.exe ... -g_APP_PATH="Z:\\app.apk"

```

## Critical Checks

1. **File Existence Verification**  
Add this to your CI script:

bash

```auto
# Windows
if not exist "apps\app.apk" (echo "APK missing!" && exit 1)

# macOS/Linux
[-f "apps/app.apk"] || (echo "APK missing!" && exit 1)

```

1. **Appium File Access**  
Add this capability to your mobile profile:

javascript

```auto
"appium:allowTestPackages": true,
"appium:enforceAppInstall": true

```

1. **Path Format Conversion**  
Add this to your CI script:

text

```auto
- sed -i 's/\/Users\/irfanmaulana\/Downloads\//apps\//g' your_test_case.groovy

```

## Final .gitlab-ci.yml Snippet

text

```auto
test_katalon_mobile:
  stage: test
  tags:
    - runner_for_mobile
  variables:
    APK_URL: "https://artifacts.example.com/app.apk"
    APK_PATH: "apps/app.apk"
  before_script:
    - mkdir apps
    - curl -o "${APK_PATH}" "${APK_URL}"
  script:
    - adb devices
    - & "C:\Program Files\Katalon_Studio_Engine_Windows_64-10.2.3\katalonc.exe"
        -noSplash
        -runMode=console
        -projectPath="C:\path\to\project.prj"
        -testSuitePath="Test Suites/Auth/Login"
        -browserType="Android"
        -deviceId="9ff68ebd"
        -executionProfile="default"
        -g_APP_PATH="${APK_PATH}" # Critical injection
        -appiumDirectory="C:\Program Files\Appium"

```

## Verification Steps

1. Check pipeline artifacts for downloaded APK
2. Add pipeline step: `cat apps/app.apk | head -c 10` (should show `PK` header)
3. Enable Appium logs:

text

```auto
- appium --log-level debug > appium.log 2>&1 &
- cat appium.log | grep 'path.*app.apk'

```