# Unable to send email (attached logs) **URL:** \ **Category:** Bug Report\ **Tags:** bugs-report, katalon-studio\ **Created:** [August 27, 2018, 11:18pm UTC](https://forum.katalon.com/t/unable-to-send-email-attached-logs/12873 "2018-08-27T23:18:16Z")\ **Posts on this page:** 5\ **Page:** 1
**Author:** ![Vincent\_Luong](https://avatars.discourse-cdn.com/v4/letter/v/e0b2c6/32.png) [@Vincent\_Luong](https://forum.katalon.com/u/Vincent_Luong)\ **Post date:** [August 27, 2018, 11:18pm UTC](https://forum.katalon.com/t/unable-to-send-email-attached-logs/12873/1 "2018-08-27T23:18:16Z")
Hi, I followed all the documentations and read a bunch of threads but I’m stuck on why my mails are not sending !ENTRY org.eclipse.e4.ui.workbench 4 0 2018-08-27 19:16:14.020 !MESSAGE !STACK 0 org.apache.commons.mail.EmailException: Sending the email to the following server failed : [smtp.gmail.com:465](http://smtp.gmail.com:465) at org.apache.commons.mail.Email.sendMimeMessage(Email.java:1421) at org.apache.commons.mail.Email.send(Email.java:1448) at com.kms.katalon.execution.util.MailUtil.sendTestMail(MailUtil.java:74) at com.kms.katalon.composer.execution.settings.MailSettingsPage$11.run(MailSettingsPage.java:418) at org.eclipse.jface.operation.ModalContext$ModalContextThread.run(ModalContext.java:119) Caused by: javax.mail.MessagingException: Could not connect to SMTP host: [smtp.gmail.com](http://smtp.gmail.com), port: 465; nested exception is: java.net.ConnectException: Connection timed out: connect at com.sun.mail.smtp.SMTPTransport.openServer(SMTPTransport.java:1282) at com.sun.mail.smtp.SMTPTransport.protocolConnect(SMTPTransport.java:370) at javax.mail.Service.connect(Service.java:297) at javax.mail.Service.connect(Service.java:156) at javax.mail.Service.connect(Service.java:105) at javax.mail.Transport.send0(Transport.java:168) at javax.mail.Transport.send(Transport.java:98) at org.apache.commons.mail.Email.sendMimeMessage(Email.java:1411) … 4 more Caused by: java.net.ConnectException: Connection timed out: connect at java.net.DualStackPlainSocketImpl.waitForConnect(Native Method) at java.net.DualStackPlainSocketImpl.socketConnect(DualStackPlainSocketImpl.java:85) at java.net.AbstractPlainSocketImpl.doConnect(AbstractPlainSocketImpl.java:350) at java.net.AbstractPlainSocketImpl.connectToAddress(AbstractPlainSocketImpl.java:206) at java.net.AbstractPlainSocketImpl.connect(AbstractPlainSocketImpl.java:188) at java.net.PlainSocketImpl.connect(PlainSocketImpl.java:172) at java.net.SocksSocketImpl.connect(SocksSocketImpl.java:392) at java.net.Socket.connect(Socket.java:589) at sun.security.ssl.SSLSocketImpl.connect(SSLSocketImpl.java:673) at com.sun.mail.util.SocketFetcher.createSocket(SocketFetcher.java:230) at com.sun.mail.util.SocketFetcher.getSocket(SocketFetcher.java:163) at com.sun.mail.smtp.SMTPTransport.openServer(SMTPTransport.java:1250) … 11 more ---
**Author:** ![kazurayam](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/kazurayam/32/333_2.png) [@kazurayam](https://forum.katalon.com/u/kazurayam)\ **Post date:** [August 28, 2018, 1:17am UTC](https://forum.katalon.com/t/unable-to-send-email-attached-logs/12873/2 "2018-08-28T01:17:36Z")
I have ever experienced a similar incident: being unable to connect to SMTP host: [smtp.gmail.com](http://smtp.gmail.com), port: 465; G-Mail’s SMTP host requires clients to meet their security standard, and if client (including Katalon Studio) is regarded insecure, then connection request is refused. The following article give a bit of information concerning this: [https://support.google.com/accounts/answer/6010255?hl=en](https://support.google.com/accounts/answer/6010255?hl=en) Finally I gave up connecting to Gmail’s SMTP Host. I chose a less-demanding Mailing service to send Email from Katalon Studio. ---
**Author:** ![Vincent\_Luong](https://avatars.discourse-cdn.com/v4/letter/v/e0b2c6/32.png) [@Vincent\_Luong](https://forum.katalon.com/u/Vincent_Luong)\ **Post date:** [August 28, 2018, 1:27pm UTC](https://forum.katalon.com/t/unable-to-send-email-attached-logs/12873/3 "2018-08-28T13:27:38Z")
> [kazurayam](https://forum.katalon.com/profile/4280/kazurayam) said: > > I have ever experienced a similar incident: being unable to connect to SMTP host: [smtp.gmail.com](http://smtp.gmail.com), port: 465; > > G-Mail’s SMTP host requires clients to meet their security standard, and if client (including Katalon Studio) is regarded insecure, then connection request is refused. The following article give a bit of information concerning this: > [Less secure apps & your Google Account - Google Account Help](https://support.google.com/accounts/answer/6010255?hl=en) > > Finally I gave up connecting to Gmail’s SMTP Host. I chose a less-demanding Mailing service to send Email from Katalon Studio. Which Email did you decide to go with? I set the security and everything and still couldn’t get it to work. The only way I could get it to work is by turning off any antivirus programs but obviously I don’t want to for safety reasons. ---
**Author:** ![kazurayam](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/kazurayam/32/333_2.png) [@kazurayam](https://forum.katalon.com/u/kazurayam)\ **Post date:** [August 28, 2018, 10:03pm UTC](https://forum.katalon.com/t/unable-to-send-email-attached-logs/12873/4 "2018-08-28T22:03:28Z")
I used the mail service provided the Internet Service Provider which I pay for. It is not free of charge, so I hesitate to name it here. ---
**Author:** ![system](https://europe1.discourse-cdn.com/katalon/original/3X/d/5/d55596ab02785a255798e87ede769734747b30c4.svg) [@system](https://forum.katalon.com/u/system)\ **Post date:** [November 2, 2019, 4:43am UTC](https://forum.katalon.com/t/unable-to-send-email-attached-logs/12873/5 "2019-11-02T04:43:29Z")
Closed on November 2, 2019, 4:43am UTC