Unable to select element in a new popped up page


i’m running a test case on IE. during the process, a new page pops up with some UI elements. i used “Switch To Window Title” keyword and gave the page title and then tried to select an element but it still cannot find the element.


i’m getting the following error message:

Unable to select option by value ‘XYZ’ of object ‘Object Repository/CACS_OR/Page_CACS - Home/Location_Name_Dropdownlist’ (Root cause: com.kms.katalon.core.webui.exception.WebElementNotFoundException: Web element with id: ‘Object Repository/CACS_OR/Page_CACS - Home/Location_Name_Dropdownlist’ located by ‘By.xpath: //*[@id = ‘accessAcntLocNameDropDown’]’ not found)

never mind i just fixed it. i just switch to the page, then switch to the main frame in that page

Hello, do you still remember how you solved this error? can you tell me how?