Unable to reset or change my password

I just registered on the site and I have a problem launching Katalon Studio.
I provide my data in the application, but I get information about the incorrect password.
If I entered the password incorrectly during registration, I cannot change it now without knowing the password.
The reset option does not work, I get information that the email address has not been registered. Any other options?

Starting from Katalon Studio version 7.0.0, you can configure the usage tracked by Katalon Studio. Go to Katalon Studio > Preferences> Katalon from the menu. By default, Katalon Studio is allowed to collect error and execution logs, and other information about your use of the application. Refer to the Privacy Policy for further details of our tracking.