# Unable to open Chrome from Katalon **URL:** \ **Category:** Web Testing\ **Tags:** katalon-studio\ **Created:** [July 28, 2021, 5:57pm UTC](https://forum.katalon.com/t/unable-to-open-chrome-from-katalon/57047 "2021-07-28T17:57:36Z")\ **Posts on this page:** 15\ **Page:** 1
**Author:** ![ipotashnik](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/ipotashnik/32/16103_2.png) [@ipotashnik](https://forum.katalon.com/u/ipotashnik)\ **Post date:** [July 28, 2021, 5:57pm UTC](https://forum.katalon.com/t/unable-to-open-chrome-from-katalon/57047/1 "2021-07-28T17:57:36Z")
I am getting the following error when trying to open incognito Chrome browser from Katalon _It seems like your Chrome or Edge Chromium Webdriver is not up to date with your current browser. Please go to Tools \> Update webdrivers to upgrade and try again_ It worked a week ago and no changes were done since then. Chrome version: 92.0.4515.107 Katalon version: 8.0.5 I tried to clean cache and reinstall chrome, nothing help. Firefox is fine. Any suggestions what can be wrong? ---
**Author:** ![Russ\_Thomas](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/russ_thomas/32/11884_2.png) [@Russ\_Thomas](https://forum.katalon.com/u/Russ_Thomas)\ **Post date:** [July 28, 2021, 6:01pm UTC](https://forum.katalon.com/t/unable-to-open-chrome-from-katalon/57047/2 "2021-07-28T18:01:39Z")
Did you update the driver? ---
**Author:** ![ipotashnik](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/ipotashnik/32/16103_2.png) [@ipotashnik](https://forum.katalon.com/u/ipotashnik)\ **Post date:** [July 28, 2021, 6:11pm UTC](https://forum.katalon.com/t/unable-to-open-chrome-from-katalon/57047/3 "2021-07-28T18:11:45Z")
Thank you for reply. I uninstalled Chrome and installed the latest version. I assume that after that the driver is updated. It did not help. ---
**Author:** ![Russ\_Thomas](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/russ_thomas/32/11884_2.png) [@Russ\_Thomas](https://forum.katalon.com/u/Russ_Thomas)\ **Post date:** [July 28, 2021, 6:16pm UTC](https://forum.katalon.com/t/unable-to-open-chrome-from-katalon/57047/4 "2021-07-28T18:16:55Z")
Until you follow the advice, you haven’t proved the driver is updated. ---
**Author:** ![Brandon\_Hein](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/brandon_hein/32/1092_2.png) [@Brandon\_Hein](https://forum.katalon.com/u/Brandon_Hein)\ **Post date:** [July 28, 2021, 8:28pm UTC](https://forum.katalon.com/t/unable-to-open-chrome-from-katalon/57047/5 "2021-07-28T20:28:46Z")
Updating the Chrome browser and updating the driver are two different things. You have to explicitly update chromedriver as suggested. ---
**Author:** ![ipotashnik](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/ipotashnik/32/16103_2.png) [@ipotashnik](https://forum.katalon.com/u/ipotashnik)\ **Post date:** [July 29, 2021, 4:58pm UTC](https://forum.katalon.com/t/unable-to-open-chrome-from-katalon/57047/6 "2021-07-29T16:58:03Z")
Thank you for reply. I searched for the chromedriver and ran it. This is what I got: ![image](https://europe1.discourse-cdn.com/katalon/original/3X/1/d/1df73e9f055bc5f1424b6bd714480e9a2cbdacb1.png) I am not sure does it mean the driver is updated or not? I am still unable to use Katalon with Chrome ---
**Author:** ![Brandon\_Hein](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/brandon_hein/32/1092_2.png) [@Brandon\_Hein](https://forum.katalon.com/u/Brandon_Hein)\ **Post date:** [July 29, 2021, 6:10pm UTC](https://forum.katalon.com/t/unable-to-open-chrome-from-katalon/57047/7 "2021-07-29T18:10:40Z")
The driver is fine. It says ChromeDriver started successfully. You should have had a chrome browser open up at that point. ---
**Author:** ![ipotashnik](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/ipotashnik/32/16103_2.png) [@ipotashnik](https://forum.katalon.com/u/ipotashnik)\ **Post date:** [July 29, 2021, 7:06pm UTC](https://forum.katalon.com/t/unable-to-open-chrome-from-katalon/57047/8 "2021-07-29T19:06:12Z")
Unfortunately, I am still getting the error below, when i am trying to run chrome. ![image](https://europe1.discourse-cdn.com/katalon/original/3X/4/d/4df7cfc61d6300cf1da27aeb9a9c831d0149b347.png) ---
**Author:** ![Brandon\_Hein](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/brandon_hein/32/1092_2.png) [@Brandon\_Hein](https://forum.katalon.com/u/Brandon_Hein)\ **Post date:** [July 29, 2021, 7:10pm UTC](https://forum.katalon.com/t/unable-to-open-chrome-from-katalon/57047/9 "2021-07-29T19:10:13Z")
Ok, based on your screenshots, the discrepancy here is: 1.) Your Chrome version: **92.0.4515.107** 2.) Your Chrome driver version: **92.0.4515.43** Download and replace your current chrome driver with this one: [https://chromedriver.storage.googleapis.com/index.html?path=92.0.4515.107/](https://chromedriver.storage.googleapis.com/index.html?path=92.0.4515.107/) ---
**Author:** ![ipotashnik](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/ipotashnik/32/16103_2.png) [@ipotashnik](https://forum.katalon.com/u/ipotashnik)\ **Post date:** [July 29, 2021, 7:29pm UTC](https://forum.katalon.com/t/unable-to-open-chrome-from-katalon/57047/10 "2021-07-29T19:29:57Z")
I ran the driver and result still the same. Chrome does not work with Katalon ![image](https://europe1.discourse-cdn.com/katalon/original/3X/8/4/84c04d2d0c6dc45920e64941995cfaa0d0714593.png) ---
**Author:** ![Brandon\_Hein](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/brandon_hein/32/1092_2.png) [@Brandon\_Hein](https://forum.katalon.com/u/Brandon_Hein)\ **Post date:** [July 29, 2021, 10:12pm UTC](https://forum.katalon.com/t/unable-to-open-chrome-from-katalon/57047/11 "2021-07-29T22:12:32Z")
Are you updating the driver in the correct place? You should be updating the driver in your katalon studio directory, not in your project or anywhere else: `{Katalon_Studio_folder}\configuration\resources\drivers\chromedriver_win32` Also, can you share the entire log from Katalon. It would be good to see what is happening above the error in your screenshot, if anything. ---
**Author:** ![1968693027](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/1968693027/32/18174_2.png) [@1968693027](https://forum.katalon.com/u/1968693027)\ **Post date:** [July 30, 2021, 5:50am UTC](https://forum.katalon.com/t/unable-to-open-chrome-from-katalon/57047/12 "2021-07-30T05:50:45Z")
I used selenium to have a similar problem. The 64-bit Google Chrome downloaded from the official website, but the Google driver is indeed 32-bit. My solution is that you replace the 64-bit Google Chrome with 32-bit. Don’t care about the version number. ---
**Author:** ![ipotashnik](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/ipotashnik/32/16103_2.png) [@ipotashnik](https://forum.katalon.com/u/ipotashnik)\ **Post date:** [August 3, 2021, 4:13pm UTC](https://forum.katalon.com/t/unable-to-open-chrome-from-katalon/57047/13 "2021-08-03T16:13:25Z")
@Brandon_Hein, you were right I put it in the wrong location. Updating of the driver helped. Thank everybody who tried to help. the problem is solved ---
**Author:** ![Brandon\_Hein](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/brandon_hein/32/1092_2.png) [@Brandon\_Hein](https://forum.katalon.com/u/Brandon_Hein)\ **Post date:** [August 3, 2021, 4:15pm UTC](https://forum.katalon.com/t/unable-to-open-chrome-from-katalon/57047/14 "2021-08-03T16:15:23Z")
Excellent. I marked the appropriate post as the solution to this topic. ---
**Author:** ![Russ\_Thomas](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/russ_thomas/32/11884_2.png) [@Russ\_Thomas](https://forum.katalon.com/u/Russ_Thomas)\ **Post date:** [August 3, 2021, 5:53pm UTC](https://forum.katalon.com/t/unable-to-open-chrome-from-katalon/57047/15 "2021-08-03T17:53:33Z")
Closed on August 3, 2021, 5:53pm UTC