# Unable to open a browser with the given url chrome version Version 80.0.3987.122 (Official Build) (64-bit) **URL:** \ **Category:** Web Testing\ **Tags:** katalon-studio\ **Created:** [March 2, 2020, 9:57pm UTC](https://forum.katalon.com/t/unable-to-open-a-browser-with-the-given-url-chrome-version-version-80-0-3987-122-official-build-64-bit/40575 "2020-03-02T21:57:16Z")\ **Posts on this page:** 1\ **Page:** 1
**Author:** ![saranya.ranganayaki](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/saranya.ranganayaki/32/5822_2.png) [@saranya.ranganayaki](https://forum.katalon.com/u/saranya.ranganayaki)\ **Post date:** [March 2, 2020, 9:57pm UTC](https://forum.katalon.com/t/unable-to-open-a-browser-with-the-given-url-chrome-version-version-80-0-3987-122-official-build-64-bit/40575/1 "2020-03-02T21:57:17Z")
Hi All, My script unable to open a browser with given url Katalon version used - Katalon\_Studio\_Windows\_64-7.2.1 Chromedriver - Uptodate ![image](https://europe1.discourse-cdn.com/katalon/original/2X/4/4c2d5c0e4bb96836cd261804cb4a1a8698217bf2.png) Installed chrome version in System - Version 80.0.3987.122 (Official Build) (64-bit) Added the argument as - Project settings → Disired Capabilities → WebUI → Chrome Name: args, Type: List, Value: [-no-sandbox], its opening a browser with home page without message of automated control. ![image](https://europe1.discourse-cdn.com/katalon/original/2X/c/cde0164b3c4c5668401597113e57c57386a23273.png) Any one please help me to over this issue? My code import static com.kms.katalon.core.checkpoint.CheckpointFactory.findCheckpoint import static com.kms.katalon.core.testcase.TestCaseFactory.findTestCase import static com.kms.katalon.core.testdata.TestDataFactory.findTestData import static com.kms.katalon.core.testobject.ObjectRepository.findTestObject import com.kms.katalon.core.checkpoint.Checkpoint as Checkpoint import com.kms.katalon.core.cucumber.keyword.CucumberBuiltinKeywords as CucumberKW import com.kms.katalon.core.mobile.keyword.MobileBuiltInKeywords as Mobile import com.kms.katalon.core.model.FailureHandling as FailureHandling import com.kms.katalon.core.testcase.TestCase as TestCase import com.kms.katalon.core.testdata.TestData as TestData import com.kms.katalon.core.testobject.TestObject as TestObject import com.kms.katalon.core.webservice.keyword.WSBuiltInKeywords as WS import com.kms.katalon.core.webui.keyword.WebUiBuiltInKeywords as WebUI import internal.GlobalVariable as GlobalVariable WebUI.openBrowser(‘’) //User login Username = findTestData(‘Data Files/Add\_New\_client/ADDCDD’).getValue(‘Username’, 1) Password = findTestData(‘Data Files/Add\_New\_client/ADDCDD’).getValue(‘Password’, 1) WebUI.navigateToUrl(‘[https://emma-uat.turning.co.uk/](https://emma-uat.turning.co.uk/)’) Error: 2020-03-02 21:52:09.883 DEBUG testcase.Login\_Page\_UAT - 1: openBrowser(“”) 2020-03-02 21:52:10.090 INFO c.k.k.core.webui.driver.DriverFactory - Starting ‘Chrome’ driver Mar 02, 2020 9:52:10 PM org.openqa.selenium.remote.DesiredCapabilities chrome INFO: Using `new ChromeOptions()` is preferred to `DesiredCapabilities.chrome()` 2020-03-02 21:52:10.108 INFO c.k.k.c.w.util.WebDriverPropertyUtil - User set preference: [‘property’, ‘’] 2020-03-02 21:52:10.109 INFO c.k.k.c.w.util.WebDriverPropertyUtil - User set preference: [‘args’, ‘[–no-sandbox]’] 2020-03-02 21:52:10.138 INFO c.k.k.core.webui.driver.DriverFactory - Action delay is set to 0 seconds Starting ChromeDriver 80.0.3987.106 (f68069574609230cf9b635cd784cfb1bf81bb53a-refs/branch-heads/3987@{#882}) on port 42943 Only local connections are allowed. Please protect ports used by ChromeDriver and related test frameworks to prevent access by malicious code. 2020-03-02 21:52:12.884 ERROR c.k.k.core.keyword.internal.KeywordMain - ❌ Unable to open browser with url: ‘’ (Root cause: com.kms.katalon.core.exception.StepFailedException: Unable to open browser with url: ‘’ at com.kms.katalon.core.webui.keyword.internal.WebUIKeywordMain.stepFailed(WebUIKeywordMain.groovy:64) at com.kms.katalon.core.webui.keyword.internal.WebUIKeywordMain.runKeyword(WebUIKeywordMain.groovy:26) at com.kms.katalon.core.webui.keyword.builtin.OpenBrowserKeyword.openBrowser(OpenBrowserKeyword.groovy:81) at com.kms.katalon.core.webui.keyword.builtin.OpenBrowserKeyword.execute(OpenBrowserKeyword.groovy:67) at com.kms.katalon.core.keyword.internal.KeywordExecutor.executeKeywordForPlatform(KeywordExecutor.groovy:72) at com.kms.katalon.core.webui.keyword.WebUiBuiltInKeywords.openBrowser(WebUiBuiltInKeywords.groovy:60) at com.kms.katalon.core.webui.keyword.WebUiBuiltInKeywords$openBrowser.call(Unknown Source) at Login\_Page\_UAT.run(Login\_Page\_UAT:16) at com.kms.katalon.core.main.ScriptEngine.run(ScriptEngine.java:194) at com.kms.katalon.core.main.ScriptEngine.runScriptAsRawText(ScriptEngine.java:119) at com.kms.katalon.core.main.TestCaseExecutor.runScript(TestCaseExecutor.java:337) at com.kms.katalon.core.main.TestCaseExecutor.doExecute(TestCaseExecutor.java:328) at com.kms.katalon.core.main.TestCaseExecutor.processExecutionPhase(TestCaseExecutor.java:307) at com.kms.katalon.core.main.TestCaseExecutor.accessMainPhase(TestCaseExecutor.java:299) at com.kms.katalon.core.main.TestCaseExecutor.execute(TestCaseExecutor.java:233) at com.kms.katalon.core.main.TestCaseMain.runTestCase(TestCaseMain.java:114) at com.kms.katalon.core.main.TestCaseMain$runTestCase$0.call(Unknown Source) at TempTestCase1583185927207.run(TempTestCase1583185927207.groovy:23) Caused by: org.openqa.selenium.WebDriverException: unknown error: Chrome failed to start: exited normally. (unknown error: DevToolsActivePort file doesn’t exist) (The process started from chrome location C:\Program Files (x86)\Google\Chrome\Application\chrome.exe is no longer running, so ChromeDriver is assuming that Chrome has crashed.) Build info: version: ‘3.141.59’, revision: ‘e82be7d358’, time: ‘2018-11-14T08:25:53’ System info: host: ‘TP120934’, ip: ‘10.6.100.23’, os.name: ‘Windows 7’, os.arch: ‘amd64’, os.version: ‘6.1’, java.version: ‘1.8.0\_181’ Driver info: driver.version: CChromeDriver remote stacktrace: Backtrace: Ordinal0 [0x01050C83+1707139] Ordinal0 [0x00FB68F1+1075441] Ordinal0 [0x00F2DFC9+516041] Ordinal0 [0x00EBD373+54131] Ordinal0 [0x00EDBFD7+180183] Ordinal0 [0x00EDBDDD+179677] Ordinal0 [0x00ED9D4B+171339] Ordinal0 [0x00EC1D4A+73034] Ordinal0 [0x00EC2DC0+77248] Ordinal0 [0x00EC2D59+77145] Ordinal0 [0x00FCBB67+1162087] GetHandleVerifier [0x010EA966+508998] GetHandleVerifier [0x010EA6A4+508292] GetHandleVerifier [0x010FF7B7+594583] GetHandleVerifier [0x010EB1D6+511158] Ordinal0 [0x00FC402C+1130540] Ordinal0 [0x00FCD4CB+1168587] Ordinal0 [0x00FCD633+1168947] Ordinal0 [0x00FE5B35+1268533] BaseThreadInitThunk [0x7518343D+18] RtlInitializeExceptionChain [0x77209812+99] RtlInitializeExceptionChain [0x772097E5+54] ``` at org.openqa.selenium.remote.W3CHandshakeResponse.lambda$errorHandler$0(W3CHandshakeResponse.java:62) at org.openqa.selenium.remote.HandshakeResponse.lambda$getResponseFunction$0(HandshakeResponse.java:30) at org.openqa.selenium.remote.ProtocolHandshake.lambda$createSession$0(ProtocolHandshake.java:126) at org.openqa.selenium.remote.ProtocolHandshake.createSession(ProtocolHandshake.java:128) at org.openqa.selenium.remote.ProtocolHandshake.createSession(ProtocolHandshake.java:74) at org.openqa.selenium.remote.HttpCommandExecutor.execute(HttpCommandExecutor.java:136) at org.openqa.selenium.remote.service.DriverCommandExecutor.execute(DriverCommandExecutor.java:83) at org.openqa.selenium.remote.RemoteWebDriver.execute(RemoteWebDriver.java:552) at com.kms.katalon.selenium.driver.CChromeDriver.execute(CChromeDriver.java:19) at org.openqa.selenium.remote.RemoteWebDriver.startSession(RemoteWebDriver.java:213) at org.openqa.selenium.remote.RemoteWebDriver.(RemoteWebDriver.java:131) at org.openqa.selenium.chrome.ChromeDriver.(ChromeDriver.java:181) at org.openqa.selenium.chrome.ChromeDriver.(ChromeDriver.java:147) at com.kms.katalon.selenium.driver.CChromeDriver.(CChromeDriver.java:13) at com.kms.katalon.core.webui.driver.DriverFactory.createNewChromeDriver(DriverFactory.java:356) at com.kms.katalon.core.webui.driver.DriverFactory.startNewBrowser(DriverFactory.java:317) at com.kms.katalon.core.webui.driver.DriverFactory.openWebDriver(DriverFactory.java:208) at com.kms.katalon.core.webui.keyword.builtin.OpenBrowserKeyword$_openBrowser_closure1.doCall(OpenBrowserKeyword.groovy:74) at com.kms.katalon.core.webui.keyword.builtin.OpenBrowserKeyword$_openBrowser_closure1.call(OpenBrowserKeyword.groovy) at com.kms.katalon.core.webui.keyword.internal.WebUIKeywordMain.runKeyword(WebUIKeywordMain.groovy:20) at com.kms.katalon.core.webui.keyword.builtin.OpenBrowserKeyword.openBrowser(OpenBrowserKeyword.groovy:81) at com.kms.katalon.core.webui.keyword.builtin.OpenBrowserKeyword.execute(OpenBrowserKeyword.groovy:67) at com.kms.katalon.core.keyword.internal.KeywordExecutor.executeKeywordForPlatform(KeywordExecutor.groovy:72) at com.kms.katalon.core.webui.keyword.WebUiBuiltInKeywords.openBrowser(WebUiBuiltInKeywords.groovy:60) at com.kms.katalon.core.webui.keyword.WebUiBuiltInKeywords$openBrowser.call(Unknown Source) at Script1575026388606.run(Script1575026388606.groovy:16) ... 10 more ) 2020-03-02 21:52:12.898 ERROR c.k.katalon.core.main.TestCaseExecutor - ❌ Test Cases/Emma_Sanity Pack/Login_Page_UAT FAILED. Reason: com.kms.katalon.core.exception.StepFailedException: Unable to open browser with url: '' at com.kms.katalon.core.webui.keyword.internal.WebUIKeywordMain.stepFailed(WebUIKeywordMain.groovy:64) at com.kms.katalon.core.webui.keyword.internal.WebUIKeywordMain.runKeyword(WebUIKeywordMain.groovy:26) at com.kms.katalon.core.webui.keyword.builtin.OpenBrowserKeyword.openBrowser(OpenBrowserKeyword.groovy:81) at com.kms.katalon.core.webui.keyword.builtin.OpenBrowserKeyword.execute(OpenBrowserKeyword.groovy:67) at com.kms.katalon.core.keyword.internal.KeywordExecutor.executeKeywordForPlatform(KeywordExecutor.groovy:72) at com.kms.katalon.core.webui.keyword.WebUiBuiltInKeywords.openBrowser(WebUiBuiltInKeywords.groovy:60) at com.kms.katalon.core.webui.keyword.WebUiBuiltInKeywords$openBrowser.call(Unknown Source) at Login_Page_UAT.run(Login_Page_UAT:16) at com.kms.katalon.core.main.ScriptEngine.run(ScriptEngine.java:194) at com.kms.katalon.core.main.ScriptEngine.runScriptAsRawText(ScriptEngine.java:119) at com.kms.katalon.core.main.TestCaseExecutor.runScript(TestCaseExecutor.java:337) at com.kms.katalon.core.main.TestCaseExecutor.doExecute(TestCaseExecutor.java:328) at com.kms.katalon.core.main.TestCaseExecutor.processExecutionPhase(TestCaseExecutor.java:307) at com.kms.katalon.core.main.TestCaseExecutor.accessMainPhase(TestCaseExecutor.java:299) at com.kms.katalon.core.main.TestCaseExecutor.execute(TestCaseExecutor.java:233) at com.kms.katalon.core.main.TestCaseMain.runTestCase(TestCaseMain.java:114) at com.kms.katalon.core.main.TestCaseMain$runTestCase$0.call(Unknown Source) at TempTestCase1583185927207.run(TempTestCase1583185927207.groovy:23) Caused by: org.openqa.selenium.WebDriverException: unknown error: Chrome failed to start: exited normally. (unknown error: DevToolsActivePort file doesn't exist) (The process started from chrome location C:\Program Files (x86)\Google\Chrome\Application\chrome.exe is no longer running, so ChromeDriver is assuming that Chrome has crashed.) Build info: version: '3.141.59', revision: 'e82be7d358', time: '2018-11-14T08:25:53' System info: host: 'TP120934', ip: '10.6.100.23', os.name: 'Windows 7', os.arch: 'amd64', os.version: '6.1', java.version: '1.8.0_181' Driver info: driver.version: CChromeDriver remote stacktrace: Backtrace: Ordinal0 [0x01050C83+1707139] Ordinal0 [0x00FB68F1+1075441] Ordinal0 [0x00F2DFC9+516041] Ordinal0 [0x00EBD373+54131] Ordinal0 [0x00EDBFD7+180183] Ordinal0 [0x00EDBDDD+179677] Ordinal0 [0x00ED9D4B+171339] Ordinal0 [0x00EC1D4A+73034] Ordinal0 [0x00EC2DC0+77248] Ordinal0 [0x00EC2D59+77145] Ordinal0 [0x00FCBB67+1162087] GetHandleVerifier [0x010EA966+508998] GetHandleVerifier [0x010EA6A4+508292] GetHandleVerifier [0x010FF7B7+594583] GetHandleVerifier [0x010EB1D6+511158] Ordinal0 [0x00FC402C+1130540] Ordinal0 [0x00FCD4CB+1168587] Ordinal0 [0x00FCD633+1168947] Ordinal0 [0x00FE5B35+1268533] BaseThreadInitThunk [0x7518343D+18] RtlInitializeExceptionChain [0x77209812+99] RtlInitializeExceptionChain [0x772097E5+54] at org.openqa.selenium.remote.W3CHandshakeResponse.lambda$errorHandler$0(W3CHandshakeResponse.java:62) at org.openqa.selenium.remote.HandshakeResponse.lambda$getResponseFunction$0(HandshakeResponse.java:30) at org.openqa.selenium.remote.ProtocolHandshake.lambda$createSession$0(ProtocolHandshake.java:126) at org.openqa.selenium.remote.ProtocolHandshake.createSession(ProtocolHandshake.java:128) at org.openqa.selenium.remote.ProtocolHandshake.createSession(ProtocolHandshake.java:74) at org.openqa.selenium.remote.HttpCommandExecutor.execute(HttpCommandExecutor.java:136) at org.openqa.selenium.remote.service.DriverCommandExecutor.execute(DriverCommandExecutor.java:83) at org.openqa.selenium.remote.RemoteWebDriver.execute(RemoteWebDriver.java:552) at com.kms.katalon.selenium.driver.CChromeDriver.execute(CChromeDriver.java:19) at org.openqa.selenium.remote.RemoteWebDriver.startSession(RemoteWebDriver.java:213) at org.openqa.selenium.remote.RemoteWebDriver.(RemoteWebDriver.java:131) at org.openqa.selenium.chrome.ChromeDriver.(ChromeDriver.java:181) at org.openqa.selenium.chrome.ChromeDriver.(ChromeDriver.java:147) at com.kms.katalon.selenium.driver.CChromeDriver.(CChromeDriver.java:13) at com.kms.katalon.core.webui.driver.DriverFactory.createNewChromeDriver(DriverFactory.java:356) at com.kms.katalon.core.webui.driver.DriverFactory.startNewBrowser(DriverFactory.java:317) at com.kms.katalon.core.webui.driver.DriverFactory.openWebDriver(DriverFactory.java:208) at com.kms.katalon.core.webui.keyword.builtin.OpenBrowserKeyword$_openBrowser_closure1.doCall(OpenBrowserKeyword.groovy:74) at com.kms.katalon.core.webui.keyword.builtin.OpenBrowserKeyword$_openBrowser_closure1.call(OpenBrowserKeyword.groovy) at com.kms.katalon.core.webui.keyword.internal.WebUIKeywordMain.runKeyword(WebUIKeywordMain.groovy:20) ... 16 more ```