# Unable to log in to the application due to SSO authentication

**URL:** <https://forum.katalon.com/t/unable-to-log-in-to-the-application-due-to-sso-authentication/59034>\
**Category:** Web Testing\
**Tags:** katalon-studio\
**Created:** [October 9, 2021, 4:54am UTC](https://forum.katalon.com/t/unable-to-log-in-to-the-application-due-to-sso-authentication/59034 "2021-10-09T04:54:07Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![hema.tangellapalli](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/hema.tangellapalli/32/16104_2.png) [@hema.tangellapalli](https://forum.katalon.com/u/hema.tangellapalli)\
**Post date:** [October 9, 2021, 4:54am UTC](https://forum.katalon.com/t/unable-to-log-in-to-the-application-due-to-sso-authentication/59034/1 "2021-10-09T04:54:07Z")

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After providing the user credentials, the following error is displayed

Identity Provider could not process the authentication request received. Delete your browser cache and stored cookies, and restart your browser. If you still experience issues after doing this, please contact your administrator.

Can someone assist me on this please?