# Unable to download release Katalon 7

**URL:** <https://forum.katalon.com/t/unable-to-download-release-katalon-7/35181>\
**Category:** Web Testing\
**Tags:** katalon-studio\
**Created:** [October 23, 2019, 3:29pm UTC](https://forum.katalon.com/t/unable-to-download-release-katalon-7/35181 "2019-10-23T15:29:59Z")\
**Posts on this page:** 7\
**Page:** 1

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**Author:** ![LIS](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/lis/32/5017_2.png) [@LIS](https://forum.katalon.com/u/LIS)\
**Post date:** [October 23, 2019, 3:29pm UTC](https://forum.katalon.com/t/unable-to-download-release-katalon-7/35181/1 "2019-10-23T15:29:59Z")

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![2019-10-23_11-28-35](https://europe1.discourse-cdn.com/katalon/original/2X/3/31633eb3b0aca4cc5a45af274791fb878627c3e7.jpeg)

Many of us getting an error while trying to update Katalon Studio to version 7.

Any feedback on that?

Thank you.

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**Author:** ![manpreet.mukkar](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/manpreet.mukkar/32/16103_2.png) [@manpreet.mukkar](https://forum.katalon.com/u/manpreet.mukkar)\
**Post date:** [October 23, 2019, 3:45pm UTC](https://forum.katalon.com/t/unable-to-download-release-katalon-7/35181/2 "2019-10-23T15:45:57Z")

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@LIS Can you try manually downloading the KS from website.

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**Author:** ![LIS](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/lis/32/5017_2.png) [@LIS](https://forum.katalon.com/u/LIS)\
**Post date:** [October 23, 2019, 5:57pm UTC](https://forum.katalon.com/t/unable-to-download-release-katalon-7/35181/3 "2019-10-23T17:57:18Z")

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I don’t really want to do that. Can someone fix the following issue? We have a lot of users depending on this.

Thank you.

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**Author:** ![manpreet.mukkar](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/manpreet.mukkar/32/16103_2.png) [@manpreet.mukkar](https://forum.katalon.com/u/manpreet.mukkar)\
**Post date:** [October 23, 2019, 6:15pm UTC](https://forum.katalon.com/t/unable-to-download-release-katalon-7/35181/4 "2019-10-23T18:15:10Z")

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@LIS I updated my mac and PC Katalon using Check for Updates from KS 7 to 7.0.2

Everything worked fine for me.

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**Author:** ![LIS](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/lis/32/5017_2.png) [@LIS](https://forum.katalon.com/u/LIS)\
**Post date:** [October 23, 2019, 6:27pm UTC](https://forum.katalon.com/t/unable-to-download-release-katalon-7/35181/5 "2019-10-23T18:27:17Z")

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Ok, we will try again.

Can it be that our network is blocking this install?

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**Author:** ![manpreet.mukkar](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/manpreet.mukkar/32/16103_2.png) [@manpreet.mukkar](https://forum.katalon.com/u/manpreet.mukkar)\
**Post date:** [October 23, 2019, 6:38pm UTC](https://forum.katalon.com/t/unable-to-download-release-katalon-7/35181/6 "2019-10-23T18:38:19Z")

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@LIS That might be, You can try switching to some other Wifi and see if happens again.

If not then we can keep this issue open and loop katalon team

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<div class="post-metadata">

**Author:** ![LIS](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/lis/32/5017_2.png) [@LIS](https://forum.katalon.com/u/LIS)\
**Post date:** [October 23, 2019, 6:45pm UTC](https://forum.katalon.com/t/unable-to-download-release-katalon-7/35181/7 "2019-10-23T18:45:57Z")

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Ok, thank you.