# Unable to detect IOS devices in katalon Studio

**URL:** <https://forum.katalon.com/t/unable-to-detect-ios-devices-in-katalon-studio/13722>\
**Category:** Mobile Testing\
**Tags:** mobile-testing, katalon-studio\
**Created:** [October 15, 2018, 4:40am UTC](https://forum.katalon.com/t/unable-to-detect-ios-devices-in-katalon-studio/13722 "2018-10-15T04:40:08Z")\
**Posts on this page:** 1\
**Showing post:** 6

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**Author:** ![Chris\_Trevarthen](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/chris_trevarthen/32/358_2.png) [@Chris\_Trevarthen](https://forum.katalon.com/u/Chris_Trevarthen)\
**Post date:** [October 14, 2019, 1:05pm UTC](https://forum.katalon.com/t/unable-to-detect-ios-devices-in-katalon-studio/13722/6 "2019-10-14T13:05:10Z")

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Hi @kulwinder.singh,

Thanks for sharing the info for your setup. I would first recommend downgrading to Appium 1.12.1, since I think it’s the last officially supported version with Katalon.

If that doesn’t work, check out this post on some other troubleshooting options for getting your devices to show up in Katalon:

> [@Not able to see real ios device in the device list](http://forum.katalon.com/t/not-able-to-see-real-ios-device-in-the-device-list/12246/8):
>
> Hi Aaron, This is a problem that a lot of people come across, and so far I don’t have a definitive solution. Here are a few things you can try: First, make sure you follow the steps from the Katalon documentation for setting up the WebDriverAgent: [https://docs.katalon.com/katalon-studio/docs/installing-webdriveragent-for-ios-devices.html](https://docs.katalon.com/katalon-studio/docs/installing-webdriveragent-for-ios-devices.html) Similar documentation from Appium about real device setup: [https://github.com/appium/appium-xcuitest-driver/blob/master/docs/real-device-config.md](https://github.com/appium/appium-xcuitest-driver/blob/master/docs/real-device-config.md "Link: https://github.com/appium/appium-xcuitest-driver/blob/master/docs/real-device-config.md") Verify/s…

Hope this helps,

Chris

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