# unable to create a new remote session **URL:** \ **Category:** Mobile Testing\ **Tags:** mobile-testing, katalon-studio\ **Created:** [November 19, 2019, 8:53am UTC](https://forum.katalon.com/t/unable-to-create-a-new-remote-session/36503 "2019-11-19T08:53:20Z")\ **Posts on this page:** 3\ **Page:** 1
**Author:** ![bistesting0014](https://avatars.discourse-cdn.com/v4/letter/b/9e8a1a/32.png) [@bistesting0014](https://forum.katalon.com/u/bistesting0014)\ **Post date:** [November 19, 2019, 8:53am UTC](https://forum.katalon.com/t/unable-to-create-a-new-remote-session/36503/1 "2019-11-19T08:53:20Z")
i have some problem when creating new record in moblie on katalon, can sombody help me what should i need to fix this? ![image](https://europe1.discourse-cdn.com/katalon/original/2X/1/1c13ae4ee132d74bbd3a1ed5180a7c0911d27be2.png) ---
**Author:** ![duyluong](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/duyluong/32/1116_2.png) [@duyluong](https://forum.katalon.com/u/duyluong)\ **Post date:** [December 6, 2019, 4:18am UTC](https://forum.katalon.com/t/unable-to-create-a-new-remote-session/36503/2 "2019-12-06T04:18:03Z")
Please copy the command in the details log: ```auto C:\\User\\APP\\.katalon\tools\\.katalon\\tools\\android_sdk\\platform-tools\\adb.exe .... .apk ``` run in terminal and share us the output. Thanks ---
**Author:** ![melanie.castro](https://avatars.discourse-cdn.com/v4/letter/m/54ee81/32.png) [@melanie.castro](https://forum.katalon.com/u/melanie.castro)\ **Post date:** [March 23, 2020, 2:26pm UTC](https://forum.katalon.com/t/unable-to-create-a-new-remote-session/36503/4 "2020-03-23T14:26:06Z")
Hi, i’m having the same issue. How can I fix it? Thank you ![Captura de ecrã 2020-03-23, às 15.07.51](https://europe1.discourse-cdn.com/katalon/original/2X/9/942daf4f8234b9e988919279f615a138f86fffcf.png)